Tender Notice for Customized AMC/CMC for Pre-owned Products - Comprehensive Maintenance contract (CMC) of Servers, Wo in MUMBAI, MAHARASHTRA

The eligibility requirements include being a registered entity with proper certifications and licenses relevant to providing maintenance services for pre-owned computer products. Bidders must demonstrate prior experience with a proven track record of handling similar contracts, ensuring a fully compliant solution that meets the technical standards set forth by the Department of Atomic Energy.

Bidders are required to showcase their capabilities in managing and maintaining various hardware such as servers, workstations, printers, and other peripherals. These technical specifications include the ability to execute repairs, conduct diagnostics, and deliver after-sales support, ensuring compliance with specified quality standards for all operational requirements.

The Earnest Money Deposit (EMD) is a mandatory submission required from bidders and serves as a financial guarantee of their proposal submission. It is crucial for ensuring commitment towards the contract and will be outlined in the tender documentation, detailing the exact amount and accepted payment methods for the EMD.

Documents must be submitted electronically via the designated platform, following the instructions and accepted document formats specified within the tender documentation. It is critical for bidders to ensure that all submissions are complete and in compliance with the electronic submission guidelines to avoid any disqualification.

The tender includes specific provisions for Micro, Small, and Medium Enterprises (MSEs) and startups to encourage participation. These benefits may entail preferences during the evaluation process, as well as financial incentives or support aimed at promoting local businesses aligned with the government’s Make in India initiative. Such provisions aim to foster a competitive environment while supporting emerging enterprises in government tenders.