Tender Overview
Organization: Bharat Heavy Electricals Limited (BHEL) – Department of Heavy Industry. Location: Tiruchirappalli, Tamil Nadu 620001. Product/Service: Customized AMC/CMC for pre-owned Thermo-Fischer portable Metal Analyzers; AMC required for 2 instruments and 8 quarters on a quarterly basis. Vendor scope: Annual maintenance contract for USA-made Thermo-Fischer equipment. Contract flexibility: Quantity/duration may change up to 25% per Buyer terms prior to award; post-award increases also capped at 25%. Key differentiator: Focus on pre-owned instruments with brand-specific AMC terms.
Technical Specifications & Requirements
- No technical specifications are published in the tender data. The procurement centers on an AMC for two Thermo-Fisher portable metal analyzers and related accessories, spanning 8 quarters. Potential bidders should verify instrument models, warranty status, and required service levels with the file attachment in the SOW.
- Expect OEM-specific maintenance, calibration verification, software updates, and on-site response within defined SLAs for Thermo-Fischer equipment. Standard response times, spare parts access, and remote diagnostics may be part of the AMC scope.
- Ensure compliance with OEM guidelines for USA-made instruments and provide proof of authorized service capabilities if required by the buyer.
Terms, Conditions & Eligibility
- EMD/Deposit: Not disclosed in available data; bidders should review Terms & Conditions for payment security.
- Delivery/Performance: AMC execution on existing instruments; quarterly renewal structure with possible scope adjustments up to 25%.
- Documentation: OEM authorization, service capability proof, and any required certifications should be prepared per Buyer’s terms.
- Payment Terms: To be specified in the final contract; bidders should plan for quarterly invoicing tied to performance review.
- Warranty/AMC: Standard Thermo-Fischer OEM AMC provisions; ensure alignment with any regional service requirements and user training.
