GEM

East Coast Railway Dot Matrix Printers Tender SAMBALPUR Odisha 2025 IS 550 Compliance 3 Year Warranty

Bid Publish Date

14-Nov-2025, 5:45 pm

Bid End Date

01-Dec-2025, 3:00 pm

Value

₹2,71,671

Latest Corrigendum Available

Progress

Issue14-Nov-2025, 5:45 pm
Corrigendum25-Nov-2025
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

14

Bid Type

Single Packet Bid

Key Highlights

  • Brand/OEM requirements: OEM warranty certificates must be submitted at delivery; RITES inspection against OEM TC & GC.
  • Technical standards: Detailed ATC-combined specifications for Dot Matrix PRS report Printer (V2); 7+20 spec integration.
  • Delivery flexibility: 25% additional quantity allowed during contract; delivery period adjustments based on original timelines.
  • Eligibility: Upload all required certificates; ensure installation, commissioning, training, and maintenance service capability across India.
  • Warranty/Support: 3-year warranty from final acceptance; after-sales service network and service centres near consignee locations.
  • Penalties/LD: Not explicitly stated; adherence to ATC and rejection on non-compliance implied.

Categories 1

Tender Overview

East Coast Railway, a division of Indian Railways, seeks the Dot Matrix PRS report Printer (V2) for supply to the Sambalpur, Odisha (768001) region. Estimated value ~₹271,671. Scope covers the outright supply of printers with installation/ commissioning as required, at consignee location, under a flexible quantity regime with a 25% up/down adjustment. Unique terms include option-based quantity expansion during contract, and inspection by a nominated agency (RITES against OEM TC & GC). A 3-year warranty from final acceptance is mandatory, with OEM warranty certificates due on delivery. This tender emphasizes strict adherence to technical specifications consolidated in the ATC and buyer-uploaded documentation. Key differentiator is the integration of detailed ATC-combined specifications for the dot matrix printer suite.

Technical Specifications & Requirements

  • Product: Dot Matrix PRS report Printer (V2) as per Bidders ATC clause; combination of 7 specs on page 4-5 and 20 specs in ATC.
  • Inspection: Pre-dispatch at seller premises if selected; Post-receipt inspection at consignee site; Nominated Inspection Agency: RITES against OEM TC & GC.
  • Warranty: 3 years from final acceptance or after installation/commissioning; OEM warranty certificates required at delivery.
  • Service: Post-sale support with established INDIAN service centers for installation, training, troubleshooting, and maintenance.
  • Eligibility: Compliance with uploaded certificates; non-compliance leads to rejection; bidders must have prior supply/installation experience.
  • Delivery/quantity: Option to increase quantity up to 25% during contract; delivery time anchored to last date of original delivery order; minimum 30 days for additional delivery.

Terms, Conditions & Eligibility

  • EMD: Not stated in data; bidders should verify during document submission.
  • Delivery timeline: Calculated extension method after exercising the option; minimum 30 days.
  • Payment terms: Not specified here; bidders to confirm in ATC and bid documents.
  • Documentation: Upload required certificates/ OEM authorizations; ISI/ISO certifications as applicable per ATC; installation & maintenance capability details to be provided.
  • Inspection: Pre-dispatch and post-receipt inspection provisions; Nominated agency described.
  • Warranty/ penalties: 3-year warranty; service network details to be uploaded; non-compliance may lead to rejection.

Key Specifications

  • Product/service names: Dot Matrix PRS report Printer (V2) per tender ATC

  • Quantities/Value: Estimated value ₹271,671; no BOQ items available

  • Standards/Certifications: OEM TC & GC references; compliance with ATC210x series (as applicable)

  • Delivery/Installation: Installation, commissioning & testing at consignee location may be required

  • Warranty: 3-year warranty from final acceptance; OEM warranty certificates required

  • Inspection: Pre-dispatch at seller premises; post-receipt at consignee; RITES as nominated agency

Terms & Conditions

  • Option to increase/decrease quantity up to 25% during and after contract with pro-rated delivery time adjustments

  • Delivery period begins from last date of original delivery order; extended period calculations require minimum 30 days

  • All certificates and OEM authorizations must be uploaded; non-compliance leads to rejection

  • 3-year warranty from final acceptance or post-installation; after-sales service network must be disclosed

Important Clauses

Delivery Schedule

Delivery period commences from the last date of the original delivery order; extended times follow the prescribed formula, minimum 30 days

Inspection

Pre-dispatch inspection at seller premises if selected; post-receipt inspection at consignee; inspection by RITES against OEM TC & GC

Warranty & Service

3-year warranty from final acceptance; OEM warranty certificates required; extensive after-sales support and service centers in India

Bidder Eligibility

  • Proven experience in supplying/installing dot matrix printers for government/railway projects

  • Capability to provide installation, commissioning, training, troubleshooting, and maintenance within India

  • Compliance with ATC-specific technical specifications and certificate uploads

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for prior supply/installation of similar dot matrix printers

4

Financial statements (audited if available)

5

EMD/Security deposit documentation (if applicable per ATC)

6

Technical bid documents confirming ATC-compliant specifications

7

OEM authorizations or dealer/partner certificates

8

Proof of service network and after-sales support details

9

Certificate of ISO/ISI (if required by ATC) and any other specified certifications

Corrigendum Updates

1 Update
#1

Update

25-Nov-2025

Extended Deadline

01-Dec-2025, 3:00 pm

Opening Date

01-Dec-2025, 3:30 pm

Frequently Asked Questions

Key insights about ODISHA tender market

How to bid for the dot matrix printer tender in Sambalpur Odisha 2025?

Bidders must submit all mandatory documents including GST, PAN, experience certificates, financial statements, OEM authorizations, and technical compliance certificates via the portal. Ensure the Dot Matrix PRS report Printer (V2) meets ATC specs, and attach OEM warranty proofs. Compliance with inspection terms by RITES is required.

What are the eligibility criteria for East Coast Railway printer procurement 2025?

Eligibility requires prior supply/installation experience of similar dot matrix printers, ability to install and train, demonstrable service network across India, and submission of OEM authorizations and compliance certificates per ATC. Financial stability documents should be provided as part of bidder submission.

Which documents are required for submission in this tender for printers?

Submit GST certificate, PAN card, experience certificates, financial statements, EMD documents if applicable, technical compliance certificates, OEM authorizations, service network details, and installation/commissioning plans. Ensure all certificates align with ATC requirements and RITES inspection terms.

What are the technical specifications for Dot Matrix PRS Printer V2 in this tender?

Specifications consolidate seven items from pages 4-5 and 20 items from the buyer ATC; bidders must conform exactly to ATC-combined specs. Non-compliance results in rejection. Exact model features, print width, character sets, and interface details are defined in the ATC.

When is delivery expected after the original delivery order in this contract?

Delivery time starts from the last date of the original delivery order. If quantity is increased by up to 25%, the extended time is calculated as (Increased quantity / Original quantity) × Original delivery period, with a minimum of 30 days.

What warranty is required for the dot matrix printers in this tender?

A 3-year warranty from the date of final acceptance or after installation and testing, whichever is applicable. OEM warranty certificates must be submitted at delivery, and service centers nationwide must be disclosed for after-sales support.

What inspection processes govern this printer supply tender in Odisha?

Pre-dispatch inspection at seller premises may be selected; post-receipt inspection at the consignee site is mandatory. Inspection by RITES against OEM TC & GC is specified for confirmation of conformity to contract terms.

Are quantity adjustments allowed during the contract for East Coast Railway printers?

Yes. The purchaser may increase or decrease the quantity up to a maximum of 25% of bid/contract quantity. The extended delivery period is calculated using a defined formula, with a statutory minimum of 30 days.

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