Bihar State Police Layer 2 Access Switch Tender 2025 Bihar Home Department V2 Q2

Tender Overview

The Bihar State Police, part of the Home Department Bihar, seeks procurement of Layer 2 Access Switches (V2) under Q2 criteria. The tender notes an option clause allowing up to 25% quantity variation at contract, with extended delivery timelines calculated from the original period and a minimum 30-day floor. The opportunity targets government-grade networking equipment supply within Bihar, with emphasis on post-award scalability and firm delivery commitments. Unique terms include mandatory service presence in consignee states, a dedicated support line, and a formal escalation matrix to ensure prompt resolution. The bid emphasizes strict adherence to delivery and warranty performance, alongside a robust penalty regime for delayed service. This tender requires bidders to align with extended quantity handling and contingency delivery planning, ensuring readiness for fluctuating demand while maintaining contract-rate stability.

Technical Specifications & Requirements

• Product category: Layer 2 Access Switches (V2) with Q2 classification; no explicit technical specs published in the data. - Required supplier capability includes establishment of a Functional Service Centre within 30 days of award if not already present, and ongoing on-site or carry-in warranty support as applicable. - Service requirements include a dedicated toll-free support line and a formal escalation matrix. - Warranty terms specify corrective actions within 3 days of defect notification, with penalties of 0.5% of unit price per week for delays, up to 10% of total contract value, after which alternative sourcing may be invoked with PBG forfeiture. - This tender prioritizes service responsiveness, risk-based delivery planning, and post-warranty/AMC considerations, even though detailed switch specifications are not disclosed in the data.

Terms, Conditions & Eligibility

• Quantity variation: up to 25% of bid quantity during order placement and currency of contract, with extension mechanics defined. - Service Centre: required in each consignee state or established within 30 days; payment contingent on evidence of functional service centre. - Support: dedicated toll-free number and escalation matrix required. - Warranty penalties: 0.5% per week for delays; cumulative penalties up to 10% of total contract value; possible service from alternate sources with PBG forfeiture. - No BOQ items are listed; bidders must adhere to ATC clauses and upload required documents in serial order.