Tender Overview
The State Government project from Chhattisgarh Police in Raipur, Chhattisgarh 492001 seeks an Integrated Computer Forensic Software package with licence-based access, hosting/deployment options, and OEM-backed support. Estimated value is ₹500,000. Key scope covers software name, licence types, subscription period, delivery mode, and training provisions. A notable differentiator is OEM-supported upgrades, patches, and technical training windows within the defined support years, ensuring continuity and security compliance. The tender emphasizes vendor responsibility for deployment mode and hosting environment, with training duration explicitly listed in the terms.
Technical Specifications & Requirements
- Name of the Software and licence scope are required, including period of subscription (in years) and licence delivery mode.
- Hosting Environment/Deployment Option must be specified, with clarity on on-premises vs cloud hosting.
- The offering must confirm OEM support duration for updates/patches and version upgrades within the support window.
- Training options are required, including number of training days and delivery modality; verify availability of training post-implementation.
- The tender expects documentation on whether the product is OEM-backed with explicit after-sales support in India. Inclusion of deployment and maintenance SLAs will be critical for evaluation.
Terms, Conditions & Eligibility
- Option Clause allows up to 25% quantity variation at contract placement and during the currency at contracted rates, with a minimum delivery extension of 30 days.
- For imported products, the OEM or Authorized Seller must have an Indian registered office for after-sales support.
- Bidders must upload an Integrity Pact as per the buyer’s policy. Ensure submission of all required compliance documents.
- No BOQ items are listed; confirm exact product configuration, licensing terms, and delivery schedule during bid submission.