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GEM

North East Frontier Railway Linen Washing & Ironing Tender Jalpaiguri West Bengal 2026

Bid Publish Date

05-Jun-2026, 10:39 pm

Bid End Date

27-Jun-2026, 9:00 pm

Value

₹4,99,329

Progress

Issue05-Jun-2026, 10:39 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • Contract variation up to 50% in quantity or duration
  • Employer: North East Frontier Railway (Indian Railways) at Jalpaiguri, West Bengal
  • Service category: washing and ironing of hospital linens for NJP Railway Hospital
  • Payment terms require service provider to pay salaries upfront
  • EMD/PBG submission via DD or Fixed Deposit Receipt to FA&CAO/MLG/NFR
  • Escalation matrix for service support must be provided
  • Past project experience accepted via contracts, execution certificates, or client documents

Tender Overview

The North East Frontier Railway, under Indian Railways, invites bids for washing and ironing of NJP Railway Hospital linens for a two-year period at Jalpaiguri, West Bengal 734006. Estimated value is ₹4,99,328.54. Scope focuses on outsourced laundry services for hospital linens, with potential quantity adjustments up to 50% as per contract terms. The procurement targets a compliant service provider capable of payroll handling and statutory documentation, with emphasis on reliability and timely delivery. This tender is issued under the NFR procurement framework and requires adherence to contract variation clauses and service-level commitments. Bidders should assess logistics, workforce, and quality control implications for hospital linens.

Technical Specifications & Requirements

  • No formal technical specifications provided in the tender data.
  • Key implied requirements include: outsourced washing and ironing of hospital linens, management of staff wages, and delivery/collection logistics at NJP Railway Hospital premises.
  • EMD/PBG submission guidance is included in the terms; successful bidder may submit a DD or Fixed Deposit Receipt in favor of FA&CAO/MLG/NFR with hard copy delivery within 15 days of award. Escalation matrix for service support should be provided by the bidder or OEM.
  • Past project experience accepted via contract copies, execution certificates, or client-issued support documents.
  • Variation clause permits up to 50% change in contract quantity or duration.

Terms, Conditions & Eligibility

  • Contractual variation: up to 50% increase in quantity or duration; requires consent for service providers on lump-sum contracts.
  • Salary/wage payments to staff deployed at the buyer location must be made by the service provider upfront.
  • Documents: bidders must upload required certificates and project experience proofs; optional EMD/PBG forms acceptable.
  • Payment terms: detailed schedule for salaries and statutory compliance documents; escalation matrix for service support must be provided.
  • EMD/PBG: options include DD or Fixed Deposit Receipt payable to FA&CAO/MLG/NFR; hard copy delivery within 15 days post-award.

Key Specifications

  • Product/Service: washing and ironing of hospital linens for NJP Railway Hospital

  • Location: Jalpaiguri, West Bengal 734006

  • Estimated value: ₹4,99,328.54

  • Contract variation: up to 50% increase in quantity or duration

  • EMD/PBG: options include DD or Fixed Deposit Receipt payable to FA&CAO/MLG/NFR

  • Salary payments: service provider to pay salaries/wages upfront with statutory documentation

  • Experience proof: contract copies, execution certificates, or client support notes

Terms & Conditions

  • Up to 50% contract quantity/duration variation with consent

  • Service provider to pay staff salaries upfront; reimbursement via contract

  • Submit EMD/PBG via DD or Fixed Deposit Receipt to FA&CAO/MLG/NFR

Important Clauses

Payment Terms

Service provider pays salaries upfront; reimbursement considerations and statutory documents to be provided with claims

Delivery Schedule

Delivery/logistics arrangements for hospital linens collection and return to NJP Railway Hospital

Penalties/Liquidated Damages

Not explicitly specified; terms emphasize timely service and escalation for support

Bidder Eligibility

  • Experience in hospital linen washing and ironing (past contracts acceptable as proof)

  • Financial stability evidence; non-liquidation status

  • Capacity to pay staff salaries upfront and provide statutory documents

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Custom Bid for Services - Proposal for washing and ironing of NJP Railway Hospital linens from outsourced agency for the period of 02 two years

Authority Records

MINISTRY OF RAILWAYS
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Documents 8

GeM-Bidding-9429804.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

Experience Criteria

2

Bidder Turnover

3

Certificate (Requested in ATC)

4

Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria

5

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

Key insights about WEST BENGAL tender market

How to bid for the Jalpaiguri linen washing tender in 2026?

Bidders should review the terms, submit required certificates, provide past experience documents, and furnish EMD or PBG as described. Ensure upfront salary payments compliance and readiness to accept up to 50% variation in quantity or duration. Prepare a service escalation matrix and delivery plan for NJP Hospital linens.

What documents are required for the West Bengal laundry tender?

Submit GST registration, PAN, proof of financial stability, past experience contracts or execution certificates, payroll documentation showing salary payments, and EMD/PBG submission via DD or Fixed Deposit Receipt to FA&CAO/MLG/NFR, plus escalation matrix for service support.

What standards or certifications are needed for hospital linen services?

The tender specifies no explicit standards; bidders must demonstrate experience with hospital linen washing/ironing and provide client proofs. Ensure compliance with statutory payroll documentation and provide any relevant local health or quality certifications in support documents.

When is the contract duration and renewal options for this tender?

Initial period spans two years with potential quantity or duration variation up to 50% as allowed by the contract. Any extension or scope change requires the buyer’s consent and formal contract amendment when awarded.

What are the payment terms for the NJP Hospital linen contract?

The service provider must pay contracted staff salaries upfront; reimbursement and statutory documents (PF, ESIC) accompany payment claims with bank statements. Specific reimbursement timing is tied to contract claims and approved invoices, per the tender terms.

What constitutes acceptable past project experience evidence?

Acceptable proof includes contract copies with invoices and bidder self-certification, client execution certificates with contract value, or third-party release notes indicating successful service delivery for similar linen washing/ironing projects.

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