Tender Overview
The Indian Army, Department Of Military Affairs, seeks an Operating System Software (V3) - Q2 solution for deployment at the Military College of Telecommunication Engineering, Mhow, Madhya Pradesh (PIN 452001). The tender outlines a flexible quantity option of ±25% at contracted rates and a delivery window tied to the original delivery order date, with proportional extensions. Bidders must demonstrate financial stability and ISO 9001 certification, and provide standard registration and banking documents. The procurement emphasizes service support and installation, with delivery and commissioning at the specified R&D wing location. This opportunity targets vendors capable of sustaining post-sale support and meeting stringent quality standards within a government framework.
This tender emphasizes compliance and post-sale service, including an escalation matrix for support and a dedicated toll-free contact, highlighting the importance of responsive vendor support. The absence of BOQ items suggests a software-focused requirement, with a clear emphasis on ISO 9001 certification and financial credentials to qualify for registration and ongoing supply. The option clause allows scope for volume adjustments during contract execution, making capacity planning critical for bidders.
Technical Specifications & Requirements
- Product category: Operating System Software (V3) for government deployment (Q2).
- Delivery location: Research & Capability Development Wing, Military College of Telecommunication Engineering, 5/8 Mhow, MP 452001.
- Key contractual terms: quantity adjustment up to 25% at contract rates; delivery period derived from original delivery order date with minimum 30 days extension; extended duration calculation formula.
- Mandatory certifications & capabilities: ISO 9001 certification for bidder or OEM; dedicated toll-free service support; escalation matrix for service.
- Registration & financials: valid PAN, GSTIN, cancelled cheque, EFT mandate; minimum average turnover criteria for last 3 years; no liquidation or bankruptcy.
- Documentation for vendor code: prior balance sheets or CA/Cost Accountant turnover certificate.
Terms, Conditions & Eligibility
- EMD/financial security: not disclosed in provided data; bidders must adhere to standard government norms.
- Delivery & commission: installation/commissioning at the specified address if covered; delivery period aligned to original order date with option extension rules.
- Eligibility evidence: non-liquidation certificate; turnover documentation; ISO 9001 certification proof; service escalation matrix; dedicated support contact.
- Vendor code & payments: PAN, GST, cancelled cheque, EFT mandate; ensure financial statements and audited records are uploaded.
- Warranty & penalties: not explicitly stated; adherence to ISO 9001 quality processes implied; option clause governs quantity/purchase variations.
