GEM

Indian Army Software Support Services Renewal for CHS System & DBMS Maintenance 2025

Posted

17 Oct 2025, 04:18 pm

Deadline

07 Nov 2025, 12:00 pm

Location

GWALIOR , MADHYA PRADESH

Progress

Issue17 Oct 2025, 04:18 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • OEM-approved se.. (OEM-approved modifications) as a unique requirement
  • • 25% contract quantity/duration variation clause at issue and post-issuance
  • • Scope includes CHS system software renewal, DBMS and application software maintenance
  • • Emphasis on ongoing support, optimization, and technical modifications
  • • No explicit EMD value published; bidders should prepare typical security deposits per policy
  • • ATC/Buyer terms imply favorable adjustments within defined limits
  • • Defense procurement context implies security/compliance considerations
  • • No BOQ items or start/end dates provided in data

Categories 4

SERVICES APPLICATION SOFTWARE SOFTWARE DATABASE MANAGEMENT

Tender Overview

The Indian Army invites bids for renewal and ongoing support of the CHS system software, including Database Management Software, Application Software, and OEM-approved enhancements. The scope covers maintenance services, optimization, ongoing support, and technical modifications to keep the CHS ecosystem current. Location is nationally scoped within India, targeting modernization of CHS capabilities through trusted software support providers. The procurement emphasizes OEM-approved modifications and continuous service under renewal terms, with emphasis on service continuity and upgradeability. The tender expects bidders to demonstrate capability to sustain and optimize critical software components while aligning with military-grade security and data integrity requirements.

Technical Specifications & Requirements

  • Product/Service: Renewal of CHS system software, Database Management Software, Application Software maintenance, optimization, and ongoing support
  • Scope: Maintenance services, software enhancements, technical modifications, OEM-approved se.. (as per terms)
  • Key emphasis: OEM-approved modifications and ongoing support for CHS software stack
  • Standards/Compliance: Not explicitly specified in the data; bidders should align with typical defense-grade software maintenance practices and OEM guidelines
  • Delivery/Activation: Not detailed in the provided data; bidders should prepare for continuous service delivery and upgrade cycles
  • Experience/Capability: Demonstrated ability to sustain CHS software environments with OEM cooperation

Terms, Conditions & Eligibility

  • EMD: Not disclosed in the provided tender data
  • Quantity/Duration Flexibility: Up to 25% increase or decrease at contract issue; post-issuance, variation capped at 25%
  • Delivery/Execution: No explicit timelines published in the data
  • Payment Terms: Not specified in the tender data
  • Documents: GST certificate, PAN card, Experience certificates, Financial statements, EMD documents, Technical bid documents, OEM authorizations (as implied by ATC/terms)
  • Other Clauses: ATC indicates the buyer can modify contract duration/quantity within the stated limits; bidders must accept revised terms

Key Specifications

  • CHS system software renewal

  • Database Management Software maintenance

  • Application Software maintenance

  • Ongoing support, software enhancements, and technical modifications

  • OEM-approved modifications

Terms & Conditions

  • 25% quantity/duration variation allowed at contract issue and post-award

  • OEM-approved modifications are a mandatory facet of the scope

  • EMD details not published; bidders should verify at bid submission

Important Clauses

Payment Terms

Payment terms are not specified in the provided data; bidders should seek clarification during bid process

Delivery Schedule

No concrete delivery timeline published; anticipate renewal and ongoing support timelines per OEM and Army requirements

Penalties/Liquidated Damages

No LD details provided; bidders should review ATC for any performance-related penalties

Bidder Eligibility

  • Proven experience in renewal and maintenance of CHS-like or defense-grade software environments

  • Demonstrated capability to coordinate with OEMs for modifications and enhancements

  • Financial stability evidenced by relevant financial statements

AI-Powered Bidder Prediction

Companies most likely to bid

Unlock Bidder Insights

AI predictions on likely bidders

Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar software maintenance engagements

4

Financial statements (as required by statutory norms)

5

EMD/Security deposit documents (as per policy if invoked)

6

Technical bid documents demonstrating capability for CHS software renewal

7

OEM authorization letters or proof of OEM-approved modifications eligibility

8

Any existing ISO/defense software compliance certificates (if available)

Frequently Asked Questions

How to bid for Indian Army CHS renewal software maintenance?

Bidders should submit GST, PAN, experience certificates, financial statements, EMD documents, and OEM authorizations. Ensure OEM-approved modification capabilities are demonstrated, and respond to ATC terms for quantity/duration flexibility up to 25%. Clarify any hidden delivery timelines during tender questions.

What documents are required for CHS system renewal bid in India?

Required documents include GST registration, PAN, experience certificates for similar software maintenance, financial statements, EMD documents, technical bid, and OEM authorization letters. Ensure compliance with OEM guidelines for CHS and provide evidence of prior defense-grade software experience where possible.

What are the key technical requirements for CHS maintenance?

Core requirements cover renewal of CHS system software, maintenance of Database Management Software and Application Software, along with ongoing support, software enhancements, and OEM-approved modifications. Expect alignment with standard defense-maintenance practices and coordination with original equipment manufacturers.

What is the contract quantity/duration flexibility for this tender?

The buyer allows a maximum of 25% increase or decrease in contract quantity or duration at the time of contract issue, and the same limit applies post-award. Bidders must agree to revised terms if adjustments occur within these bounds.

When will the CHS renewal procurement require OEM collaboration?

OEM collaboration is a stated emphasis for modifications and enhancements; bidders should provide OEM-approved modification capabilities and relevant authorization letters to verify direct OEM engagement during bid evaluation.

What standards or compliance are expected for CHS software renewal?

While explicit standards aren’t listed, bidders should meet defense-grade software maintenance expectations, ensure secure data handling, and align with OEM modification protocols. Prepare to demonstrate compliance through OEM documentation and prior defense-project experience.

What are the implications for ongoing support and upgrades?

Bidders must offer comprehensive ongoing support, routine software enhancements, and technical modifications, with clear processes for upgrades aligned to CHS system timelines. Provide service-level details and escalation procedures to meet Army expectations.

What documents prove eligibility for this software renewal bid in India?

Eligibility proof includes GST and PAN, experience certificates for similar projects, and OEM authorizations. Financial stability documentation and technical bid dossiers demonstrating CHS renewal capability are essential for evaluation.

Similar Tenders

Software Support Services 2.0 - ANNUAL OPERATION & MAINTENANCE CONTRCT OF PEMS; Operating System So

Department of Defence Research & Development

,

View Details

Software Support Services 2.0 - Annual Operation & Maintenance Contract of Armament Integrated Mana

Department of Defence Research & Development

,

View Details