ESIC West Delhi Facility Management Service Tender 2026 - Manpower Based Version 2 (Healthcare, Housekeeping) 43 Million

Tender Overview

Employees State Insurance Corporation (ESIC) invites bids for Facility Management Service- Manpower based (Version 2) covering Healthcare; Housekeeping; Skilled, Semi-skilled, and Unskilled staff. Estimated value: ₹43,00,00,000 with an EMD of ₹12,90,000. Location: WEST DELHI, DELHI - 110008. Scope includes deploying contracted personnel at ESIC facilities; the tender emphasizes service support and dedicated/offline escalation procedures, alongside governance through an Integrity Pact and formal salary payment obligations to deployed staff. A key differentiator is the 25% contract quantity/duration flex clause before and after award, enabling scalable workforce and scope adjustments. Bidders must maintain an ESIC office in the consignee state and comply with buyer-specific terms, including submission of required documents and proof of capability.

Technical Specifications & Requirements

• No product-specific technical specifications are provided in the tender data.
• BOQ items: 0; no quantity breakouts are listed.
• EMD: ₹12,90,000 via Demand Draft payable to ESIC Fund Account No. 1, with scanned proof and mandatory hardcopy submission within 5 days of bid end/opening.
• Scope requires service support infrastructure: dedicated toll-free support line, and an escalation matrix for service issues.
• Payment arrangement mandates salary payments by the service provider to deployed staff before claiming reimbursement from ESIC, with statutory documentation (PF, ESIC, bank statements).
• Past project experience evidence can be shown via contract copies, client execution certificates, or equivalent.

Terms, Conditions & Eligibility

• EMD: ₹12,90,000 (DD payable at Delhi) and submission of DD proof with bid; hardcopy to be delivered within 5 days of bid end/opening.
• Quantity/Duration: 25% increase/decrease allowed before and after contract award.
• Office requirement: Service provider must have an office in the state of the consignee; documentary proof required.
• Integrity Pact: Signed copy must be uploaded as per buyer policy.
• Service support: Dedicated toll-free number and escalation matrix required.
• Salary payments: Service provider to pay staff first, with statutory documents and bank statements submitted to ESIC.
• Past experience: Documents such as contract copies, execution certificates or equivalent accepted as proof of experience.
• Tender terms include compliance with additional ATC/SOW attachments and the bidder’s ability to deliver personnel across healthcare and housekeeping functions.