GEM

Indian Air Force Customized AMC/CMC for Siemens X-Ray Machine Polyskop 5/ Multiphos 15 1 Tube Vadodara Gujarat 2025

Posted

31 Oct 2025, 12:18 pm

Deadline

10 Nov 2025, 01:00 pm

Value

₹67,732

Location

VADODARA , GUJARAT

Progress

Issue31 Oct 2025, 12:18 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • OEM authorization required with clear service provider details
  • • Dedicated toll-free service line and escalation matrix
  • • MSE purchase preference eligibility and matching process
  • • On-site service office in Gujarat for Vadodara delivery
  • • Quarterly AMC cadence with potential installation/commissioning scope
  • • Pre-owned Siemens X-Ray machine Polyskop 5 / Multiphos 15, 1 Tube
  • • No explicit EMD value stated; ensure compliance with ATC

Tender Overview

The Indian Air Force invites bids for a Customized Annual Maintenance Contract (AMC/CMC) for a pre-owned Siemens X-Ray machine (Polyskop 5 / Multiphos 15, 1 Tube) at Vadodara, Gujarat. Estimated value is ₹67,732.00. The scope emphasizes quarterly AMC with installation/commissioning (if covered) at the Senior Medical Officer, 36 WG AF Air Force Station, Darjipura, Vadodara. Bidders must provide OEM authorization, service presence in the consignee state, and dedicated support channels. The tender prioritizes service capability, with MSE preference rules applied as per policy, and requires an established service office in the State of Gujarat.

Technical Specifications & Requirements

  • Product category: Customized AMC/CMC for pre-owned Siemens X-Ray machine (Polyskop 5 / Multiphos 15, 1 Tube).
  • Delivery/installation location: Senior Medical Officer, 36 WG AF Air Force Station, Vadodara, Gujarat.
  • Service requirements: OEM authorization form/certificate; dedicated toll-free service line; escalation matrix for service support; office of service provider located in consignee state; quarterly maintenance cadence.
  • Documentation: Upload certificates and documents as per ATC/Corrigendum; ensure service capability for on-site support.
  • Scope notes: If scope includes installation/commissioning, activities to be conducted at the Vadodara address; focus on pre-owned equipment AMC performance and response times.

Terms, Conditions & Eligibility

  • Service & Support: Office in the consignee state; dedicated toll-free number and escalation matrix required.
  • Manufacturer Authorization: OEM authorization/certification must accompany bid; transact through authorized service provider.
  • MSE Preferences: Central government policy applies; eligibility to avail 15% price adjustment if L-1 is non-MSE but within band; bid must demonstrate manufacturer status for goods or service.
  • Delivery & Installation: On-site service at Vadodara address; installation/commissioning included if within scope; documentation to prove service readiness.
  • Documentation & Compliance: Upload all required certificates; non-submission may lead to bid rejection; ensure alignment with ATC and corrigenda.

Key Specifications

  • Product: Siemens X-Ray Machine Polyskop 5 / Multiphos 15 (1 Tube)

  • Service: Customized AMC/CMC for pre-owned equipment

  • Delivery location: Senior Medical Officer, 36 WG AF Air Force Station, Vadodara, Gujarat

  • Support: OEM authorization, dedicated toll-free line, escalation matrix

  • Cadence: Quarterly maintenance; installation/commissioning if in scope

Terms & Conditions

  • OEM authorization must accompany bid with service details

  • Office of service provider must be in the consignee state

  • MSE preference rules apply with potential 15% price match window

  • Delivery/installation on-site at Vadodara with documented SLAs

Important Clauses

Payment Terms

Not specified in data; ensure to verify in ATC and corrigenda

Delivery Schedule

On-site AMC support with quarterly visits; location Vadodara, Gujarat

Penalties/Liquidated Damages

Not specified in data; confirm SLA penalties in ATC

Bidder Eligibility

  • Manufacturer authorization for offered service/product

  • Service office established within Gujarat state

  • Demonstrated experience in maintenance of X-Ray imaging equipment

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Required Documents

1

OEM authorization / Manufacturer Authorization certificate

2

GST registration certificate

3

PAN card

4

Experience certificates in medical imaging maintenance

5

Financial statements demonstrating financial stability

6

EMD/Security deposit (if applicable in ATC)

7

Technical bid documents showing AMC scope and SLAs

8

Service provider office proof in Gujarat (state-wise)

Frequently Asked Questions

How to bid for the Siemens X-Ray AMC in Vadodara tender?

Bidders must submit OEM authorization, GST, PAN, experience certificates, and financial statements, plus a dedicated Gujarat service office. The bid requires an on-site service capability for the Senior Medical Officer, 36 WG AF Station, Vadodara. Ensure quarterly AMC scope and installation/commissioning terms are clearly defined in the proposal.

What documents are required for the IAF X-Ray AMC procurement 2025?

Required documents include Manufacturer Authorization, GST certificate, PAN, medical-equipment maintenance experience certificates, financial statements, and proof of anomaly-free service office in Gujarat. Attach OEM service commitment and an escalation matrix with toll-free support details.

Which organization name should appear in the Siemens X-Ray maintenance bid?

Bidders must reference the Indian Air Force, Department of Military Affairs, for AMC/CMC of the Siemens Polyskop 5 / Multiphos 15 at Vadodara. Include the consignee address: Senior Medical Officer, 36 WG AF Station, Vadodara, Gujarat in the delivery terms.

What are the service delivery expectations for the Vadodara AMC?

Expect on-site AMC support quarterly, with potential installation/commissioning covered if specified. Service must be supported by an OEM-authorized technician, a dedicated toll-free line, and an escalation matrix to reach senior support promptly.

Are MSE suppliers eligible for price preference in this tender?

Yes, MSEs can avail purchase preference per the 2012 policy, with eligibility requiring manufacturer status for goods or service. If L-1 is not an MSE, an L-1+15% band allows MSEs to match prices within the band for a portion of the value.

What is the payment structure for the IAF AMC tender in Gujarat?

Payment terms are defined in ATC; bidders should expect standard government terms with milestone-based payments after on-site service acceptance. Confirm any advance or milestone payments during bid submission, along with warranty and SLA commitments.

What installation requirements are specified for the Vadodara site?

Delivery and installation must align with the Vadodara address: Senior Medical Officer, 36 WG AF Station. Confirm installation scope in the bid, including any commissioning activities and required certifications for on-site acceptance testing.

What support standards must be demonstrated for service continuity?

Provide a dedicated toll-free support line and an escalation matrix with regional contacts. Maintain OEM-authorized service capability, and show a Gujarat-based service office ready to respond within defined SLA windows.