GEM

Piupuducherry NHAI All in One PC (V2) Tender Pondicherry 2025 with 3-Year OEM On-site Warranty

Bid Publish Date

22-Nov-2025, 5:23 pm

Bid End Date

08-Dec-2025, 6:00 pm

Location

PONDICHERRY , PUDUCHERRY

Progress

Issue22-Nov-2025, 5:23 pm
AwardPending
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Quantity

2

Bid Type

Two Packet Bid

Tender Overview

Organization: Piupuducherry under the National Highways Authority Of India in Pondicherry, Puducherry. Procurement category focuses on an All in One PC (V2) with 27” monitor. The bid includes supply, installation, testing, commissioning, and operator training with statutory compliances. Estimated value and quantity are not disclosed; however, the ATC mandates a 3-year on-site OEM warranty and factory pre-loaded genuine OS. The scope emphasizes OEM-driven licensing integrity, central support access, and a non-sticker branding requirement on peripherals. This tender requires OEM certification, software integrity, and central support availability, carving a niche for vendors with strong OEM partnerships and service networks.

Technical Specifications & Requirements

  • 27” monitor as per ATC
  • 1 TB SSD plus 3-year on-site OEM warranty included
  • OEM-declaration for factory pre-loaded genuine OS to be uploaded at participation and confirmed by OEM
  • OEM logo embossing/etching on Keyboard, Mouse, Monitor, and Motherboard (stickers not allowed)
  • Self-declaration that OS is factory-installed with Recovery Media; BIOS-embedded license key
  • Upload Microsoft Compatibility Certificate confirming Windows hardware compatibility
  • Manufacturer's Authorization Letter specific to bid number
  • On-site comprehensive warranty for 3 years; model/serial visible on OEM website with centralized support
  • OEM toll-free and dedicated support email/phone; no fake licensing or COA sticker activations
  • GST invoice and GST portal GST payment screenshot required during GeM invoice generation
  • Scope of supply includes installation, testing, commissioning, operator training, and statutory compliance

Terms, Conditions & Eligibility

  • EMD and payment terms not explicitly stated; supplier submissions must align with GeM ATC
  • Delivery period follows option clause allowing up to 25% quantity variation at contract rates
  • Delivery start tied to last date of original delivery order; extended delivery time proportional to quantity variation
  • OEM authorization and centralised support are mandatory
  • Compliance with genuine OS pre-load, BIOS license key, and Microsoft compatibility certification
  • Vendors must provide on-site warranty coverage and traceable warranty status on OEM site

Key Specifications

    • Product category: All in One PC (V2) with 27” monitor
    • Storage: 1 TB SSD
    • Warranty: 3 years on-site OEM warranty
    • OS: Factory pre-loaded genuine Windows; OS recovery media available; BIOS license key embedded
    • Branding/OEM: OEM logo embossed/etched on keyboard, mouse, monitor, motherboard
    • Licensing: No COA stickers; no fake activation; OEM-recovery media provided
    • Certification: Microsoft Compatibility Certificate; OEM Authorization Letter

Terms & Conditions

  • EMD amount and payment terms governed by GeM terms; explicit values not disclosed

  • Delivery quantity may vary up to 25% during contract; extended delivery time calculated accordingly

  • OEM authorization, central support, and OS licensing integrity are mandatory

Important Clauses

Payment Terms

EMD details and payment terms not provided; bidders must follow GeM ATC and supply invoices with GST compliance

Delivery Schedule

Option clause allows up to 25% quantity variation; delivery time scales with (additional quantity/original quantity) × original delivery period, min 30 days

Penalties/Liquidated Damages

Penalty details not specified; adherence to OEM warranty and timely delivery implied by ATC

Bidder Eligibility

  • Must have OEM authorization for All in One PC products

  • Demonstrate capability to provide 3-year on-site warranty and centralized support

  • Provide OEM-declaration for factory pre-loaded OS and Microsoft Compatibility Certification

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Required Documents

1

GST certificate and GST invoice upload as per GeM requirements

2

PAN card

3

Experience certificates or OEM authorizations

4

Financial statements or proof of financial capability (if requested by buyer)

5

EMD submission documentation (as applicable under GeM terms)

6

Technical bid documents and OEM authorization letters

7

Declaration from OEM for factory pre-loaded genuine OS

8

Microsoft Compatibility Certificate

9

Manufacturer's Authorization Letter specific to bid

Frequently Asked Questions

Key insights about PUDUCHERRY tender market

How to bid for All in One PC tender in Pondicherry 2025?

Bidders must register on GeM, upload GST invoice, PAN, OEM authorization, and ensure factory pre-loaded OS with BIOS license key. Provide Microsoft Compatibility Certificate and OEM central support details. Include 3-year on-site warranty and OEM-declaration for OS; submit Manufacturer's Authorization Letter specific to the bid.

What documents are required for the All in One PC tender in Puducherry?

Required documents include GST certificate, GST invoice screenshot, PAN, OEM authorization, OS declaration, Microsoft Compatibility Certificate, Manufacturer's Authorization Letter, financial statements if requested, and evidence of 3-year on-site warranty with OEM support contact details.

What are the technical specs for the 27” All in One PC tender?

Specifications specify a 27” monitor, 1 TB SSD, factory pre-loaded genuine Windows OS, BIOS-embedded license key, and OEM branding on peripherals. OS recovery media must be supplied; Microsoft Compatibility Certificate is required for Windows hardware compatibility.

What is the warranty requirement for this Pondicherry PC tender?

The tender requires on-site comprehensive warranty for 3 years. Warranty status must be visible on the OEM website with model and serial number; OEM should provide centralised support email and a national toll-free number.

What are the delivery terms and quantity variation rules for this tender?

The purchaser may increase or decrease quantity by up to 25% during contract. Delivery period starts from the last date of the original delivery order; extended time is calculated by (additional quantity/original quantity) × original delivery period, with a minimum of 30 days.

What licensing and activation requirements are specified for OS?

OS must be factory installed with a Recovery Media; license key must be embedded in BIOS; no separate sticker-based activation allowed; OEM-provided licensing integrity verified via Microsoft Compatibility Certificate.

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