GEM

Public Health Engineering Department Chhattisgarh Desktop Computers & Peripherals Tender Raipur 2025 - ISO 9001 & OEM Turnover Criteria

Bid Publish Date

20-Nov-2025, 8:37 pm

Bid End Date

08-Dec-2025, 5:00 pm

EMD

₹7,81,650

Value

₹1,56,33,015

Location

RAIPUR , CHHATTISGARH

Latest Corrigendum Available

Progress

Issue20-Nov-2025, 8:37 pm
Corrigendum29-Nov-2025
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

225

Category

Entry and Mid Level Desktop Computer

Bid Type

Two Packet Bid

Categories 1

SCANNER

Tender Overview

The Public Health Engineering Department, Chhattisgarh, seeks procurement of Entry and Mid Level Desktop Computers (Q2), Printers (V2), and Scanners (V3) for the Raipur, Chhattisgarh region. Estimated contract value is ₹15,633,015 with an EMD of ₹781,650. The tender contemplates a flexible quantity approach allowing up to 25% incremental orders and extended delivery time proportional to quantity variations, as per the option clause. Bidders must meet mandatory turnover, ISO, and OEM criteria to qualify. The procurement aims to standardize IT hardware across public health facilities, with emphasis on reliable post-sales support and compliance with quality standards.

Technical Specifications & Requirements

  • Product scope includes desktop computers, printers, and scanners; specific model details are not provided in the data.
  • ISO 9001 certification required for bidder or OEM; ensure certificate validity during bid.
  • Turnover criteria: minimum average annual turnover over the last 3 financial years; must be documented via audited balance sheets or CA/Cost Accountant certificate.
  • OEM turnover: OEMs must meet the turnover threshold; for bunch bids, the OEM of the primary high-value product must satisfy the criterion.
  • Service support must include a dedicated toll-free number and a defined escalation matrix.
  • Delivery, payment, and post-contract support terms are governed by the buyer's option clause and standard PHED procurement norms.

Terms, Conditions & Eligibility

  • EMD: ₹781,650 required; specify payment method as per tender terms.
  • Turnover criteria: three-year average turnover details must be uploaded; younger bidders use post-incorporation turnover.
  • ISO 9001: certification either held by bidder or OEM.
  • Service support: provide dedicated toll-free line and escalation matrix.
  • Quantity variation: up to 25% increase/decrease during contract and currency delivery window.
  • No BOQ items listed; scope appears to be framework-like with standard hardware categories.
  • Compliance with WHO/CG government procurement norms and relevant state regulations is implied for public sector IT hardware.

Key Specifications

    • Product scope: Entry and Mid Level Desktop Computers (Q2), Printers (V2), Scanners (V3)
    • EMD: ₹781,650
    • Estimated value: ₹15,633,015
    • Delivery variation: up to 25% quantity as per option clause
    • Standards: ISO 9001 certification required (bidder or OEM)
    • Service: dedicated toll-free support number and escalation matrix
    • OEM criteria: OEM turnover criteria; highest bid category OEM to meet turnover in case of bunch bids

Terms & Conditions

  • EMD amount and payment terms must be fulfilled with bid submission

  • Three-year turnover evidence required; younger bidders use post-incorporation turnover

  • ISO 9001 certification either by bidder or OEM; ensure validity

  • Dedicated service number and escalation matrix must be provided

  • Option clause allows 25% quantity variation with extended delivery time

Important Clauses

Payment Terms

EMD of ₹781,650; payment terms to be as per standard purchaser terms; ensure submission of valid bank details with bid

Delivery Schedule

Delivery period linked to original delivery order; extended time calculated by (increased quantity / original quantity) × original delivery period, minimum 30 days

Penalties/Liquidated Damages

LD details not explicitly provided; terms imply standard government procurement penalties for late delivery

Bidder Eligibility

  • Minimum average annual turnover as specified for last 3 years with supporting documents

  • ISO 9001 certification either bidder or OEM

  • OEM turnover criteria met for the primary high-value product in a bunch bid

  • Capability to provide dedicated toll-free service and escalation matrix

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Audited financial statements or CA/Cost Accountant turnover certificate for last 3 years

4

ISO 9001 certification ( bidder or OEM )

5

OEM authorization letter (if bidding through OEM)

6

Proof of dedicated toll-free service support number

7

Escalation matrix document for service support

8

Any additional turnover or performance certificates requested by terms

Corrigendum Updates

2 Updates
#1

Update

29-Nov-2025
#2

Update

29-Nov-2025

Extended Deadline

08-Dec-2025, 5:00 pm

Opening Date

08-Dec-2025, 5:30 pm

Frequently Asked Questions

Key insights about CHHATTISGARH tender market

How to bid for desktop computers and printers tender in Raipur Chhattisgarh 2025?

Bidders must meet turnover criteria for last 3 years, provide ISO 9001 certification (bidder or OEM), and submit EMD ₹781,650 along with GST, PAN, and turnover certificates. Include OEM authorization if applicable and service escalation matrix. Ensure compliance with option clause for quantity variation up to 25%.

What documents are required for the Raipur PHED hardware bid 2025?

Submit GST certificate, PAN, turnover certificates from CA, audited balance sheets for last 3 years, ISO 9001 certificate, OEM authorization (if applicable), proof of dedicated service toll-free number, and escalation matrix. Include EMD payment proof and technical bid documents as directed by terms.

What are the key technical standards for this CG procurement?

The tender requires ISO 9001 certification for bidder or OEM. While detailed product specs are not listed, ensure compliance with ISO 9001 quality management and supplier service capabilities, including a dedicated toll-free support line and escalation process for post-sale service.

When is the price variation allowed in this Raipur tender?

The buyer reserves the right to adjust quantity by up to 25% at contract placement and during the currency of the contract. Delivery time scales with added quantity using the option clause, with a minimum extension of 30 days for extended quantities.

What is the EMD amount for the Raipur IT hardware tender 2025?

The EMD for this procurement is ₹781,650. Payable as per tender terms; ensure submission with bid along with all supporting financial documents and bank details to avoid disqualification.

Which organizations must meet the OEM turnover criteria in this tender?

In case of bunch bids, the OEM of the primary product with the highest bid value must meet the turnover criterion. If the OEM is newly incorporated, turnover is calculated on completed financial years post-incorporation.