Tender Overview
The Indian Army invites bids for maintenance services of water purification and conditioning systems in AMBALA, HARYANA. The scope covers Supply, Installation, Testing, Commissioning (SITC) of goods, plus training of operators and obtaining any statutory clearances. The option clause allows a ±25% quantity variation and extended delivery periods, with delivery timing based on the original delivery schedule. Bidders must submit a Data Sheet to align technical parameters with the offered products. A mandatory pre-bid meeting governs technical evaluation. The contract contemplates on-site or carry-in warranty considerations and requires a functional service presence in the relevant state.
- Organization: Indian Army, Department of Military Affairs
- Location: Ambala, Haryana (133001)
- Category: Maintenance services for water purification and conditioning systems
- Estimated scope: SITC, operator training, statutory clearances
- Unique differentiator: Mandatory pre-bid meeting and explicit service centre/escalation requirements
- Delivery/after-sales: Option for quantity variation, service support expectations, 30-day evidence for service centre readiness
Technical Specifications & Requirements
- Data Sheet submission is mandatory and must match offered product specifications; mismatches may lead to bid rejection
- Scope of supply includes SITC of goods and training of operators
- Service Centre requirement: functional centre in the State of each consignee location or establish within 30 days of award; payment contingent on documentary evidence of centre
- Support: dedicated toll-free service number; escalation matrix with contact numbers
- ATC condition: pre-bid meeting is mandatory; technical evaluation tied to attendance
Terms, Conditions & Eligibility
- Option clause allows ±25% quantity change during contracting and currency; extended delivery period applies with a defined calculation
- Financial standing: bidder must not be in liquidation/court receivership; must upload an undertaking
- Documentation to submit: PAN Card, GSTIN, Cancelled Cheque, EFT Mandate (bank-certified), Data Sheet of offered products
- Data Sheet alignment: ensure technical parameters match; mismatches can lead to rejection
- Payment & delivery terms: SITC scope with training; delivery timing linked to original order date; service centre evidence required for payment release
- Warranty/after-sales: service centre availability and toll-free support are mandatory; escalation process must be provided
- Pre-bid meeting mandatory for all bidders; technical evaluation based on attendance