Annual Maintenance service - EPABX System
National Centre For Cell Sciences (nccs)
PUNE, MAHARASHTRA
Posted:
5 February 2025
Closed:
3 March 2025
GEM
Tender Overview
- Organization: Nuclear Power Corporation Of India Limited (NPCIL), Department Of Atomic Energy, located in THANE, MAHARASHTRA. The procurement covers annual maintenance services for the EPABX System (Hi Path-4000), with OEM Mitel or authorized service provider as the required bidder. The tender specifies an EMD of ₹15,187 and a GeM-based submission process. The clause allows quantity/duration adjustments up to 25% before contract issue and during issuance, suppliers must accept revised terms. The sourcing context centers on proprietary Mitel Hi Path-4000 equipment currently owned by Mitel for TM S, underscoring equipment-specific servicing needs.
Technical Specifications & Requirements
- Product/Service: Annual maintenance for Siemens Hi Path-4000 EPABX system (proprietary). The bidder must be an OEM – Mitel or its authorized service provider. An Authorization Certificate from the OEM is required as documentary evidence. EMD can be submitted via SBI Collect online payment into the buyer’s bank account. The ATC emphasizes GeM-based bid submission and post-auction invoice mechanics for potential excess settlement. The scope is service-oriented, focusing on maintenance of a legacy EPABX platform used by NPCIL.
Terms, Conditions & Eligibility
- EMD: ₹15,187; submission via online SBI Collect as per GeM GTC.
- Eligibility: Bidder must be OEM Mitel or authorized service provider with valid authorization certificate.
- Delivery/Service Window: Maintenance services to be provided per contract terms; quantity/duration may be adjusted by up to 25% at bid issue and again post-issue within the same limit.
- Communication: All bid-related queries and updates to follow GeM portal workflows; email communications are not mandatory responses for bid evaluation actions.
- Payment Terms: As per GeM/GTC with EMD submission through SBI Collect; exact milestones not detailed in data. Actionable next steps include procuring OEM authorization and submitting EMD online.
