Tender Overview
The Indian Coast Guard, a Defence Department entity, invites bids for the supply of a digital camera with accessories and related services. The scope covers supply, installation, testing, and commissioning at consignee locations, with an option clause allowing up to 25% quantity variation at contracted rates. OEM-certified installation, training, and post-sales support are required, with warranty set at 2 years from final acceptance. Emphasis on OEM or OEM-authorised resellers for on-site tasks and established service networks within India. Competitive evaluation will consider technical compliance, delivery capability, and after-sales arrangements. This procurement targets robust imaging equipment suitable for field operations and surveillance needs, with formal guarantees on service response and maintenance presence.
Technical Specifications & Requirements
- Product category: digital camera with accessories (as per tender title).
- Scope includes Supply, Installation, Testing, and Commissioning of the camera system.
- Delivery/installation responsibility must be fulfilled by OEM or OEM-certified resources; training included if scoped.
- Warranty: 2 years from final acceptance; OEM certificates required at delivery.
- After-sales: dedicated toll-free service line and regional service centres; carry-in warranty in State where consignee is located.
- No BOQ items are listed; attention to OEM service capability and spare parts availability is essential to qualify.
- Terms specify GST applicability to be borne by bidder, with reimbursement as per actuals or applicable rate, whichever is lower.
- Quantity flexibility and delivery timeframe are defined by the option clause; minimum time extension rules apply.
Terms, Conditions & Eligibility
- Warranty period: 2 years from final acceptance or post-installation completion.
- Delivery/Installation: OEM-certified resources required; on-site configuration and training included.
- Service: Dedicated toll-free support; functional service centres in consignee state.
- GST: Bidder bears GST obligations; reimbursement as per actuals or applicable rate (whichever is lower).
- Financial health: Bidder must not be under liquidation or similar proceedings; an undertaking must be uploaded.
- Option clause: Up to 25% quantity variation during contract at contracted rates; delivery period adjusts accordingly with minimum 30 days.
- Documentation: OEM authorizations, installation/training certificates, and service centre details to be submitted with bid.
- Payment terms: Not explicitly stated; GST handling and warranty servicing are highlighted as key conditions.