Medical Health and Family Welfare Department Uttar Pradesh Ambulance Service Tender Ayodhya 2025 - BLS Ambulance Basic Life Support ISO — Event Based

Tender Overview

Medical Health and Family Welfare Department Uttar Pradesh invites bids for Ambulance Service (Event Based and Short Term), including Basic Life Support Ambulance and Single Stretcher Regular Van (Maruti Suzuki Eeco Care) with an approximate scope of operations up to 80 km per day. Estimated contract value is ₹7,200,000 with an EMD of ₹216,000. Location focus is Ayodhya, Uttar Pradesh. A key differentiator is the requirement for dedicated driver contact, on-board essential drugs, oxygen cylinders, and a detailed manpower list. The contract accommodates a possible 25% change in quantity or duration at issue and post-issue with capped expansion. Unique terms include an “excess settlement” option for extra charges and mandatory hard-copy EMD delivery.

Technical Specifications & Requirements

• Ambulance types: BLS ambulance, Single Stretcher Regular Van; vehicle model: Maruti Suzuki Eeco Care; coverage up to 80 km/day with additional pay of ₹20 per extra kilometer.
• Onboard requirements: essential drugs, fully functional first aid equipment, dedicated oxygen cylinder filled by the provider, and a dedicated mobile contact number for the driver available at all times.
• Operational commitments: provider to supply driver meals and accommodation; ambulances may be redeployed to other districts if needed; provide detailed BOQ-like list including name and mobile numbers for all deployed personnel.
• Documentation and compliance: bidders must submit Balance Sheets and P&L certified by CA for 2021-22 to 2023-24 with UDIN, MSE certificate, GST/ESIC/EPFO proofs, CA-certified turnover certificates, company registration documents, and PAN; hard-copy EMD to be delivered to CMO Ayodhya.
• Billing/Contractual mechanics: option clause allows up to 25% quantity/duration variation; excess settlement charges permissible with documented justification; escalation matrix required for service support.
• Delivery/Support: ensure 24/7 service support with dedicated escalation contacts and a clear process for service escalation.

Terms, Conditions & Eligibility

• EMD: ₹216,000; payable via DD in favour of DISTRICT HEALTH SOCIETY, Ayodhya; hard-copy EMD submission within bid end date.
• Delivery timeline: not explicitly stated; contractor must be prepared to supply ambulances under event-based/short-term terms.
• Eligibility documents: three-year turnover proof (2021-22, 2022-23, 2023-24) with UDIN; GST, ESIC, EPFO registrations; PAN; registration/incorporation documents; experience proof as per GeM; MSE certificate.
• Payment terms: not fully specified; typical government practice to be clarified in the final contract.
• Penalties/penalty clauses: not detailed in the ATC; implied LDs and compliance expectations to be defined in contract.
• Other conditions: dedicated ambulance mobile numbers; compliance with on-board drug and equipment requirements; documentation readability risk if uploads are improper.