GEM

Directorate Of Health Services Kerala Laptop & Multifunction Machine Tender 2025 – Q2 Specifications, GST Terms, 25% Variant

Bid Publish Date

29-Nov-2025, 2:18 pm

Bid End Date

09-Dec-2025, 9:00 pm

Location

WAYANAD , KERALA

Progress

Issue29-Nov-2025, 2:18 pm
AwardPending
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Quantity

14

Category

Entry and Mid Level Laptop - Notebook

Bid Type

Two Packet Bid

Categories 2

LAPTOP MACHINE

Tender Overview

The Directorate Of Health Services under the Health and Family Welfare Department, Kerala, invites bids for entry and mid‑level laptops (Q2) and Multifunction Machines MFM (V2) (Q2). The procurement covers laptop category items and MFM devices with a potential to adjust quantities by up to 25% during and after contract award, at contracted rates. Bidders must provide a product data sheet and ensure compatibility with factory pre‑loaded operating systems. The opportunity targets suppliers capable of handling government procurement standards in Kerala, with emphasis on standardization and post‑sale support. Distinctive aspects include data sheet verification, escalation contacts, and mandatory certificate uploads.

Technical Specifications & Requirements

  • Product category: Entry/mid‑level laptops (Q2) and Multifunction Machine MFM (V2) (Q2)
  • Processor: Laptop type; specific processor not listed
  • Operating System: Factory pre‑loaded OS
  • Memory: RAM size in GB; RAM expandable up to specified limit
  • Display: Diagonal size in cm; display resolution; webcam minimum resolution
  • Storage: Capacity of storage drive in GB
  • Data Sheet: Data sheet must be uploaded and match technical parameters
  • Support: Escalation matrix and dedicated service support toll‑free line required
  • GST: GST payable per actual rates; vendor to verify applicability
  • ATC/Certificates: Certificates and documents must be uploaded as per bid terms

Terms, Conditions & Eligibility

  • Quantity flexibility: up to 25% increase/decrease during contract; extended delivery time proportional to quantity subject to a minimum of 30 days
  • GST guidance: bidder to determine GST; reimbursement as actuals or applicable rates with cap at quoted GST%
  • Data Sheet compliance: mismatch between offered specs and data sheet may lead to rejection
  • Service support: escalation matrix and toll‑free support mandatory from bidder/OEM
  • Documentation: upload all required certificates; missing documents may lead to rejection
  • Warranty/penalties: terms may include standard warranty and penalties per ATC; exact figures not disclosed
  • Compliance: non‑compliant offers are liable for rejection; data sheet and ATC to be verified

Key Specifications

    • Product category: Entry/mid‑level laptops (Q2) and Multifunction Machine MFM (V2) (Q2)
      • Processor: Laptop type; exact model not specified
      • Operating System: Factory pre‑loaded OS
      • Memory: RAM size in GB; expandable up to a defined limit
      • Display: Display size in cm; resolution; minimum webcam resolution
      • Storage: Storage capacity in GB
      • Data Sheet: Required data sheet upload; must match offered specs
      • Support: Escalation matrix and toll‑free service contact
      • GST: Applicable GST to be paid; reimbursements per actuals or quoted rate
      • Certificates: Mandatory certifications and documents per ATC

Terms & Conditions

  • 25% quantity variation allowed during/after contract

  • GST payable with actuals or quoted rate cap

  • Data Sheet must align with offered specifications

  • Escalation matrix and toll‑free service contact required

  • Certificates and documents must be uploaded; non‑compliance rejected

Important Clauses

Payment Terms

GST is payable by the bidder; reimbursement will follow actual rates or the lower of the two, limited to quoted GST percentage.

Delivery Schedule

Delivery period starts from last date of original delivery order; extended time calculated as (increased quantity ÷ original quantity) × original period, with a minimum 30 days.

Penalties/Liquidated Damages

Penalties/LDs may apply for delayed delivery as per ATC; exact rates not disclosed in available data.

Bidder Eligibility

  • Proven experience in supplying government laptops or MFM devices

  • Demonstrated financial stability through recent statements

  • Compliance with GST, PAN, and data sheet submission requirements

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Closed: 14 October 2025
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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
Processor Laptop Type Entry Level
Processor Processor Number AMD Ryzen 3 5425U, Intel Core i3 - 1215U Or higher
Operating System Operating System (Factory Pre-Loaded) Window 11 Professional
Memory RAM Size (GB) 16.0 Or higher
Memory RAM Expandability up to 16.0
Display Display Size (in cm) - Diagonal 35.56 to 38.09 (14 In to 14.99 In)
Display Display Resolution (Pixels) HD- 1366x768 Or higher
Display Minimum Resolution of Webcam HD-720p
Storage Capacity of Storage Drive (in GB) 512, 1024, 2048 Or higher

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar laptop/MFM supply

4

Financial statements demonstrating capability

5

EMD/Security deposit documentation (if applicable)

6

Technical bid documents aligned with Data Sheet

7

OEM authorization/certifications (if applicable)

8

ATA/ATA confirmations for service escalation and toll‑free numbers

Frequently Asked Questions

Key insights about KERALA tender market

How to bid for Kerala laptop tender 2025 in Health Services?

Bidders must register, submit GST, PAN, financials, data sheets, and OEM authorizations; ensure compliance with factory pre‑loaded OS, RAM and storage specs, plus the MFM option if included. Verify 25% quantity flexibility and delivery timelines to align with ATC terms.

What documents are required for Kerala laptop/MFM tender 2025?

Required documents include GST certificate, PAN, experience certificates for similar supply, financial statements, EMD documentation (if applicable), data sheet matching offered specs, OEM authorization, and service escalation details with toll‑free support contact.

What are the delivery requirements for the Kerala procurement?

Delivery starts after the original delivery order date; time may extend proportionally with quantity up to 30 days minimum. Bidder should be prepared for up to 25% quantity variation during the contract at the same rates.

Which standards or certifications are mandatory for Kerala laptops?

If ISI/ISI‑like certification is referenced, bidders must provide applicable certification and ensure data sheets align with offered specs; exact standards will be verified during bid evaluation.

How is GST handled for the Health Services tender in Kerala?

GST is to be paid by the bidder; reimbursement follows actual rates or the applicable rate, whichever is lower, up to the quoted GST percentage.

What is the eligibility criteria for bidders in this Kerala tender?

Eligibility includes prior experience supplying similar laptops or MFM devices to government bodies, solid financial backing, GST compliance, and submission of complete technical data sheets and OEM authorizations.

What is the role of data sheets in the Kerala bid?

The data sheet must exactly match the offered product specifications; any unexplained mismatch can lead to bid rejection, so ensure model, RAM, storage, display, and webcam specs align.

How to verify 25% quantity option during contract in Kerala?

The buyer may increase or decrease quantity up to 25% at contracted rates; additional delivery time is calculated by the specified formula and subject to a minimum 30 days.

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