GEM

Indian Army Laptop Tender West Kameng Arunachal Pradesh 2025 - IS/ISO Compliant Laptops Procurement

Bid Publish Date

21-Nov-2025, 6:51 pm

Bid End Date

01-Dec-2025, 7:00 pm

Bid Opening Date

01-Dec-2025, 7:30 pm

Location

WEST KAMENG , ARUNACHAL PRADESH

Progress

Issue21-Nov-2025, 6:51 pm
AwardPending
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Quantity

4

Bid Type

Two Packet Bid

Key Highlights

  • • Brand/OEM requirements: OEM must have registered office in India for after-sales support (imported products clause).
  • • Technical standards: References to IS/ISO-related standards and warranty SLAs; actual codes not specified.
  • • Special clauses: Confidential data handling during warranty; hard disk remains with vendor if device is unserviceable.
  • • Eligibility: Minimum average annual turnover for bidders and OEM over the last 3 years; documented via audited statements or CA certificate.
  • • Warranty/AMC: Dedicated technical service personnel allocated for timely service during warranty period.
  • • Penalties/NDAs: Not specified; data handling requirement implies strict confidentiality expectations.
  • • Delivery/Installation: No BOQ; procurement focuses on supplier capability and support readiness.

Categories 1

LAPTOP

Tender Overview

The opportunity is for the Indian Army, Department Of Military Affairs, to procure laptops in West Kameng, Arunachal Pradesh 790001. The category is Laptop, targeting equipment suitable for military deployment with OEM and imported product considerations. The bid includes turnover criteria for bidders and OEMs, with warranty service requirements and post-sale support expectations. Absence of BOQ items suggests the focus is on qualifying suppliers rather than a fixed quantity schedule. Unique aspects include in-country after-sales support obligations and confidential data handling during warranty service.

Technical Specifications & Requirements

  • Product: Laptop supply for defense use (no BOQ items available).
  • Standards/Compliance: IS/ISO-related service and warranty commitments referenced in terms (exact standards not specified).
  • OEM/Imported Product: OEM must have registered India office to provide after-sales service support. Authorized seller acceptable for imported products.
  • Turnover: Minimum average annual turnover required for bidders and OEMs over the last three financial years; evidence via audited balance sheets or CA certificate.
  • Warranty/Service: Dedicated technical personnel for timely service during warranty; service levels aligned with bid clause.
  • Past Experience: Acceptable proofs include contract copies with invoices or client execution certificates for related work.

Terms, Conditions & Eligibility

  • EMD/Financial: No explicit EMD amount listed; turnover criteria apply for bidder and OEM.
  • Warranty: Timely servicing within warranty; handling of confidential data during warranty (hard disk return to vendor when laptop is unserviceable).
  • Documentation: Provide turnover certificates, past experience proofs, and OEM authorization where applicable.
  • Compliance: In-country after-sales support for imported products; dedicated service personnel mandated.
  • Evaluation: Bids require demonstration of financial stability and relevant experience; no BOQ to quantify items.

Key Specifications

  • Product category: Laptop procurement for defense sector (no fixed quantity in BOQ)

  • Turnover: Minimum average annual turnover over the last 3 financial years (as per bid document)

  • In-country after-sales support: OEM registered office in India or authorized seller for imported laptops

  • Warranty service: Adequate dedicated service personnel for timely servicing during warranty

  • Confidential data handling: Hard disk retention with vendor if laptop is unserviceable during warranty

Terms & Conditions

  • Turnover criteria for bidders and OEM over 3 years with documentary evidence

  • In-country after-sales support requirement for imported products

  • Warranty service levels and data confidentiality during warranty

Important Clauses

Payment Terms

Not specified in the tender data; likely to follow standard government procurement norms with payment on delivery or milestone-based payments.

Delivery Schedule

No explicit delivery timeline provided; bidders should infer required service readiness and deployment capabilities from terms.

Penalties/Liquidated Damages

No explicit penalties listed; data-handling confidentiality and warranty performance imply potential risk of non-compliance penalties.

Bidder Eligibility

  • Minimum average annual turnover over the last 3 financial years (bidders and OEMs)

  • Registered office in India for OEMs of imported laptops or authorized Indian seller

  • Experience proofs acceptable: contract copies with invoices or client execution certificates

  • Capability to deploy dedicated service personnel for warranty support

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Historical Data

Required Documents

1

GST registration

2

PAN card

3

Audited financial statements or CA certificate showing 3-year turnover

4

Past project experience proofs (contract copy + invoices or client execution certificate)

5

OEM authorization for imported products or Indian office registration proof

6

Any existing service SLAs or warranty commitments

Frequently Asked Questions

Key insights about ARUNACHAL PRADESH tender market

How to bid for the laptop tender in West Kameng Arunachal Pradesh 2025

Bid submission requires GST and PAN details, audited turnover certificates for last 3 years, and OEM authorization for imported models. Ensure Indian office presence for after-sales support. Include past project proof and a detailed warranty SLA proposal. Follow organization’s terms for confidentiality and service levels.

What documents are required for the Indian Army laptop procurement bid 2025

Submit GST certificate, PAN card, 3-year turnover evidence (audited balance sheets or CA certificate), past project experience proofs (contracts or client attestations), OEM authorization or Indian office proof for imported laptops, and proposed warranty/SLAs with service capabilities.

What are the technical specifications for the defense laptop tender 2025

The tender references laptops with defense-grade warranty and in-country after-sales support; no fixed BOQ quantities. Ensure OEM has India presence, and provide SLAs for timely servicing. Exact IS/ISO standard codes are not listed; bidders should align with standard compliance and confidentiality requirements.

When is the bid submission deadline for the West Kameng laptop tender

The tender data provided does not specify a deadline. Bidders should monitor the GEM portal and respond to the urgent requirement, ensuring all turnover, OEM authorization, and service capability documents are prepared for timely submission.

What are the payment terms for the Indian Army laptop procurement

Specific payment terms are not disclosed. Expect government procurement norms with payments on delivery or after milestone acceptance; bidders should propose clear SLA-based payment terms during bid submission.

How to demonstrate past experience for the defense laptop tender

Provide contract copies with invoices or client execution certificates, or client-provided execution certificates proving delivery of related laptop services or supplies. Emphasize data confidentiality and warranty support capabilities.

What is required for OEM authorization in imported laptop bids

Provide OEM authorization or proof of Indian registered office to ensure after-sales support. If using an authorized seller, include authorization letters and service capability statements, plus regional service network details.

What standards and warranty considerations apply to this laptop tender

Standards mention IS/ISO-related compliance with warranty service SLAs; exact codes are not specified. Prepare a robust warranty plan, with dedicated technicians and defined response times, while ensuring confidential data handling during service.

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