Software Support Services 2.0 - renewal of existing CHS system software; Database Management Softwa
Indian Army
GWALIOR, MADHYA PRADESH
Posted:
17 October 2025
Closed:
7 November 2025
GEM
GEM
Indian Army CHS System Renewal: Software Support Services Jhansi Uttar Pradesh 2026
Bid Publish Date
25-Feb-2026, 4:56 pm
Bid End Date
02-Mar-2026, 12:00 pm
Location
Progress
Issue25-Feb-2026, 4:56 pm
Technical27-02-2026 14:22:27
Financial
AwardCompleted
Quantity
1
Bid Type
Two Packet Bid
Categories
5
Tender Overview
The opportunity is issued by the Indian Army (Department Of Military Affairs) for the renewal of the CHS system software, including software support services, database management, implementation, maintenance, optimization, and ongoing technical modifications. The procurement is focused on renewal and related enhancements within the Jhansi, Uttar Pradesh (postal code 284001) region. No published start/end dates or estimated value are disclosed; bidders should expect a scope centered on CHS system lifecycle support and OEM-driven enhancements. A key differentiator is the integrated service package covering software support, maintenance, and technical modifications under one contract, with potential quantity/duration adjustments. The tender emphasizes compliance with ATC certificates and supplier documentation.
Technical Specifications & Requirements
- Scope: Renewal of CHS system software; software support, database management, implementation services, maintenance, optimization, and ongoing support; software enhancements and technical modifications; OEM engagement.
- Publication data: No explicit technical parameters, standard IS/ISO references, or hardware requirements are listed.
- Deliverables may include ongoing support modules, patching, and interface updates aligned with CHS platform needs.
- Documentation reliance: Certificates and documentation per bid documents and ATC must be uploaded.
- Evaluation hints: The absence of BOQ items implies a service-oriented procurement requiring OEM compatibility and robust service levels.
Terms, Conditions & Eligibility
- Quantity/duration adjustments allowed up to 25% at contract issue or during execution (Option Clause); bidder acceptance required for revised scope.
- EMD, work experience, and specific eligibility criteria are not disclosed in the excerpt; bidders must submit all certificates/documents as demanded by the ATC and Corrigendum.
- Tender seems to rely on standard buyer-added terms with emphasis on software support, maintenance services, and OEM-related modifications.
- Documentation submission is mandatory for eligibility; non-submission risks rejection.
- No BOQ; focus on service capability and OEM authorization where applicable.
Key Specifications
-
Product/Service: CHS system software renewal with software support services, database management, implementation services, maintenance services, optimization, and OEM enhancements
-
Estimated value: Not disclosed in provided data
-
Standards/Compliance: Not specified in tender excerpt
-
Delivery/Installation: Not detailed; expect service delivery within contract terms aligned to CHS platform
-
Warranty/Support: Not specified; anticipate SLA-based maintenance and timely updates
-
Experience: Not specified; emphasize capability in CHS or similar defense software environments
Terms & Conditions
-
EMD: Not disclosed in provided data; submit per ATC if required
-
Delivery: 25% quantity/duration adjustment allowed, pre/post contract issue
-
Documentation: Upload all required certificates/documents per ATC and Corrigendum
Important Clauses
Payment Terms
Details not disclosed in the excerpt; expect standard government terms linked to SLAs and milestones per ATC
Delivery Schedule
Not specified; bidders should prepare for project-based milestones under the renewal contract
Penalties/Liquidated Damages
Not disclosed; likely governed by ATC with SLA penalties for non-performance
Bidder Eligibility
-
Experience in software support, maintenance, and OEM enhancements for similar systems
-
Compliance with ATC and Corrigendum certificate requirements
-
Ability to operate within Jhansi, Uttar Pradesh for delivery/onsite support
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Software Support Services 2.0 - RENEWAL OF CHS SYSTEM SOFTWARE OF THIS OFFICE; Database Management Software; Implementation Services, Maintenance Services, Optimization Services; Ongoing Support, Software Enhancements, Technical Modifications; OEM ap..
Authority Records
MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT
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Documents 5
GeM-Bidding-9041253.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Payment Terms & Condition
PAYMENT
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Past Similar Tenders
(Historical Results)
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Tender Results
Loading results...
Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates demonstrating prior CHS system or similar software support projects
4
Financial statements or turnover proof
5
EMD/Security deposit documentation (as applicable by ATC)
6
Technical bid documents and compliance certificates
7
OEM authorizations or vendor approvals if required by ATC
8
Any other certificates requested in the ATC or Corrigendum
Technical Results
| S.No | Seller | Date | Status |
|---|---|---|---|
| 1 | SRI LAXMI ENTERPRISES Under PMA | 27-02-2026 14:22:27 | |
| 2 | SV WEB AND INFORMATICS Under PMA | 26-02-2026 14:52:43 | |
| 3 | VAGS ENTERPRISES Under PMA | 28-02-2026 10:42:46 |
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | SV WEB AND INFORMATICS( MSE Social Category:OBC ) Under PMA | Item Categories : Software Support Services 2.0 - RENEWAL OF CHS SYSTEM SOFTWARE OF THIS OFFICE; Database Management | |
| L2 | SRI LAXMI ENTERPRISES Under PMA | Item Categories : Software Support Services 2.0 - RENEWAL OF CHS SYSTEM SOFTWARE OF THIS OFFICE; Database Management | |
| L3 | VAGS ENTERPRISES Under PMA | Item Categories : Software Support Services 2.0 - RENEWAL OF CHS SYSTEM SOFTWARE OF THIS OFFICE; Database Management |
Frequently Asked Questions
Key insights about UTTAR PRADESH tender market
How to bid for the CHS system renewal tender in Jhansi Uttar Pradesh 2026?
Bidders must submit the ATC-compliant documents, including GST, PAN, experience certificates, financials, and OEM authorizations. The contract allows up to 25% quantity/duration adjustment at issue or during execution. Ensure all certificates are uploaded with the bid and align proposed SLAs with CHS software renewal needs.
What documents are required for Indian Army CHS renewal tender 2026?
Required documents include GST registration, PAN, peri-od experience certificates in similar software support, financial statements, EMD documentation if applicable, technical compliance certificates, and OEM authorizations. Ensure ATC and Corrigendum requirements are fully satisfied to avoid rejection.
What are the technical scope and services for CHS renewal tender?
Scope includes software support, database management, implementation, maintenance, optimization, ongoing support, software enhancements, and technical modifications with OEM involvement. No explicit hardware specs are published; bidders should propose SLAs, patching schedules, and upgrade plans aligned to CHS platform needs.
When is the delivery timeline for CHS system renewal services in Jhansi?
Delivery timeline details are not disclosed in the excerpt. Bidders should expect milestone-based delivery under the renewal contract with potential 25% scope adjustments. Prepare a phased plan covering initial deployment, incremental updates, and ongoing support aligned to SLAs.
What are the EMD and eligibility criteria for this Army tender?
EMD amount is not disclosed here; submit as per ATC if required. Eligibility emphasizes experience in similar software support, turnover requirements, and compliance with certificates. Verify OEM authorizations and ensure financials demonstrate stability to meet defense procurement standards.
What documents are mandatory to upload for ATC compliance in this tender?
Upload all certificates demanded by the ATC and Corrigendum, including GST, PAN, experience certificates, technical compliance certificates, OEM authorizations, and any security or confidentiality agreements. Incomplete uploads risk rejection; ensure all mandatory documents are clear and verifiable.
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Documents 5
GeM-Bidding-9041253.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Payment Terms & Condition
PAYMENT
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS