GEM

Kerala Higher Education Department Computer & AV Equipment Tender Alappuzha 686107 ISI/ISO Standards 2025

Posted

28 Oct 2025, 05:18 pm

Deadline

07 Nov 2025, 06:00 pm

Location

ALAPPUZHA , KERALA

Progress

Issue28 Oct 2025, 05:18 pm
AwardPending
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Quantity

7

Category

Entry and Mid Level Desktop Computer

Bid Type

Two Packet Bid

Key Highlights

  • • Specific brand/OEM requirements: OEM-certified installation and on-site warranty obligations
  • • Technical standards: Factory pre-loaded OS by Desktop OEM; data sheet alignment with specifications
  • • Special clauses: 25% quantity option during contract; extended delivery with calculated timelines
  • • Eligibility criteria: OEM authorization, service-support contact, and GST treatment compliance
  • • Warranty/AMC: On-site OEM warranty for devices; warranty terms for light sources and UPS batteries
  • • Penalties/BDM: Escalation matrix and service support requirements included

Tender Overview

The Kerala Higher Education Department seeks procurement of essential ICT and AV equipment for institutions in Alappuzha, Kerala 686107. Items listed include Entry and Mid Level Desktop Computers (Q2), Multimedia Projectors (MMP) (Q2), Line Interactive UPS with AVR (V2) (Q2), and Computer Mouse or Trackballs (Q2). While the tender does not publish an estimated value or EMD, it emphasizes data sheet verification, OEM authorization, and installation/commissioning by OEM-certified personnel. A key differentiator is the requirement to align with on-site OEM warranties and service support provisions. This opportunity is relevant for suppliers with a complete product data sheet, authorized distributorship, and post-sale service capabilities in Kerala. The procurement scope targets standard office ICT/AV bundles with optional expansion under quantity variability per the buyer’s option clause.

Technical Specifications & Requirements

  • Product scope includes: Desktop computers, Multimedia projectors, Line Interactive UPS with AVR, and Mice/Trackballs.
  • Key data considerations: OEM data sheets must match offered configurations; on-site OEM warranty expectations; installation, commissioning, testing, and training by OEM-certified resources.
  • Technical profiling (from tender data): RAM, storage types (SSD/HDD), monitor availability, USB Type A ports, projector specs (native resolution, brightness, keystone, light source life), and AVR/UPS performance metrics.
  • Standard compliance mentions: Factory pre-loaded OS by Desktop OEM, and on-site warranty commitments. No single numeric spec is published; bidders should align to data sheets and AOI checks.
  • Delivery/installation timing and regional support expectations are inferred from ATC terms and generic option clauses.

Terms, Conditions & Eligibility

  • EMD amount: not disclosed in the tender data; bidders should verify at bid stage.
  • Delivery flexibility: option to increase order quantity up to 25% during contract; extended delivery period may apply with proportional time calculations.
  • GST: bidders must determine applicability; reimbursement to be as per actual rates or as quoted, subject to statutory limits.
  • Data Sheet submission: mandatory data sheet alignment with product specifications; mismatches may lead to bid rejection.
  • Installation responsibility: must be performed by OEM-certified personnel or OEM-authorized resellers; OEM authorization required for distributors.
  • Warranty & service: on-site OEM warranty and dedicated service/support contact details required; escalation matrices to be provided.

Key Specifications

    • Product scope: Entry and Mid Level Desktop Computers (Q2), Multimedia Projectors (MMP) (Q2), Line Interactive UPS with AVR (V2) (Q2), computer mice/trackballs (Q2)
    • Data sheet alignment: mandatory submission; ensure OS pre-loaded by Desktop OEM and RAM/Storage details match
    • Warranty: On Site OEM Warranty for devices; include life or hours for projector light source and UPS batteries
    • Connectivity/ports: include Number of USB Type A Ports (v2.0) and monitor availability
    • Projection specs: native resolution, brightness, optical zoom, keystone, aspect ratio
    • UPS specs: Rated Output Voltage, AVR regulation, battery backup minutes, and warranty terms

Terms & Conditions

  • EMD amount not disclosed; verify during bid submission

  • Delivery quantity may increase by up to 25% with adjusted timelines

  • Data sheets must match product parameters exactly; mismatches invite rejection

  • Installation to be performed by OEM-certified personnel or OEM-authorized reseller

  • GST applicability borne by bidder; reimbursement as per actuals or quoted rate

  • Dedicated service support and escalation matrix required

Important Clauses

Payment Terms

GST treatment to be as per actual rates; no burden on purchaser beyond quoted GST

Delivery Schedule

Option clause allows quantity variation up to 25%; delivery period adjusted accordingly

Penalties/Liquidated Damages

Timely delivery and installation to be ensured; escalation matrix to manage service delays

Bidder Eligibility

  • Authorized OEM distributor with installation capability

  • Evidence of prior similar procurements within last 3 years

  • Financial solvency and GST compliance documentation

Technical Specifications 4 Items

Item #1 Details

View Catalog
Category Specification Requirement
PROCESSOR Description of Stores Desktop Computer with Table Mount Monitor System with Compatible Chipset as per Processor Make with Minimum 6 USB Port
PROCESSOR Computer Type Mid Level
PROCESSOR Processor Number AMD Ryzen 5 5600G, Intel Core i5 12400 Or higher
MOTHERBOARD Trusted Platform Module Discrete TPM 2.0
OPERATING SYSTEM Factory Pre-loaded Operating System by Desktop OEM Window 11 Professional
MEMORY (RAM) RAM Size (Memory Card/Module) (in GB) (Capacity to be installed in the System) 16, 32 Or higher
STORAGE Type of Storage Installed with the System NVMe-SSD
STORAGE SSD - Storage Capacity (in GB) 1024, 2048 Or higher
STORAGE HDD - Storage Capacity (in GB) 0 as SSD only Installed Or higher
CABINET Cabinet Form Factor Tower (More than 13 to 26 Liters)
PORTS Number of USB Type A Port (Version 2 Point 0) 4 Or higher
Monitor Availibility of Monitor Yes as per IS 13252 (Part 1)
Monitor Panel Type Twisted Nematic (TN)
Monitor Screen Size (in CMs) 53.1 - 58 (20.91" - 22.83")
WARRANTY On Site OEM Warranty (in Year) 3, 4, 5 Or higher

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar ICT/AV procurements

4

Financial statements or solvency documents

5

EMD/Security deposit proof (where applicable)

6

Technical bid documents and OEM authorization certificates

7

Data sheets of offered products

8

OEM/Authorized Distributor authorization letter

Frequently Asked Questions

How to bid for desktop and projector tender in Alappuzha Kerala 2025?

Bidders should submit OEM authorization, product data sheets, GST, PAN, and financials. Ensure OS pre-loaded by OEM, on-site warranty, and installation by OEM-certified personnel. Include 25% quantity option readiness and data-sheet alignment to avoid rejection.

What documents are required for Kerala higher education ICT procurement bid?

Submit GST certificate, PAN card, experience certificates for similar procurements, financial statements, EMD proof, OEM authorization, and detailed product data sheets. Data sheets must match the offered hardware configurations and warranty terms must be clearly stated.

What are the technical specs expected for desktops and UPS in this Kerala tender?

Expected specs cover RAM capacity, SSD/HDD storage, OS pre-load by OEM, USB Type A ports, monitor availability, projector native resolution and brightness, keystone, and AVR regulation for UPS. Data sheets must reflect these exact parameters and warranty terms.

When is delivery in this Alappuzha tender and what about quantity changes?

Delivery terms allow up to 25% quantity variation; original delivery period plus extended timelines apply. The exact dates are not published; bidders should be prepared to adjust delivery as per option clause and last delivery order dates.

What are the GST and payment terms for Kerala procurement bids?

GST is payable by the bidder with reimbursement as per actual rates or quoted percentage. Payment terms specify processing after delivery per standard government practice; bidders should confirm any advance or milestone payments in the bid response.

What constitutes acceptable OEM authorization for this procurement?

Bids must include OEM authorization letters listing distributor name, contact details, and validation that the bidder is an authorized reseller with installation capability and post-sale support.

What is required for warranty and service support in this Kerala bid?

Provide on-site OEM warranty details, dedicated service contact numbers, and an escalation matrix. Warranty should cover devices and, for projectors, light-source life terms; UPS batteries should have clear warranty duration.

How to verify data sheets against tender requirements in Kerala?

Upload complete product data sheets and cross-check them against the requested specifications: OS, RAM, storage, ports, monitor option, projector specs, and AVR performance. Any mismatch can lead to bid rejection during technical evaluation.

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