GEM

Eastern Railway Forklifts (V2) Bid IS 6765:2003 IS 10517 - ISO 9001 Tender 2025

Bid Publish Date

28-Nov-2025, 5:20 pm

Bid End Date

08-Dec-2025, 6:00 pm

EMD

₹1,03,600

Location

HOWRAH , WEST BENGAL

Progress

Issue28-Nov-2025, 5:20 pm
AwardPending
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Quantity

2

Bid Type

Two Packet Bid

Key Highlights

  • • Specific brand/OEM requirements: OEM-backed after-sales support with registered Indian office
  • • Technical standards: IS 6765:2003 and IS 10517 (Q2) for Forklifts (V2) category
  • • Certification: ISO 9001 certified bidder or OEM
  • • Warranty & penalties: 7-day rectification window; 0.5% weekly penalty; cap 10% of contract
  • • EMD method: ₹103,600; via DD or fixed deposit; hard copy delivery within 5 days
  • • Payment terms: Invoice in consignee name with GSTIN; GST actuals reimbursement
  • • Delivery scope: Supply, installation, testing and commissioning with service escalation
  • • Documentation: OEM authorization, GST invoice and GST portal payment proof

Categories 3

MACHINERY PLANT MACHINERY OTHER EQUIPMENTS

Tender Overview

The Eastern Railway of the Indian Railways invites bids for the procurement of Forklifts (V2) conforming to IS 6765:2003 and IS 10517 (Q2). The contract covers Supply, Installation, Testing and Commissioning of forklifts with on-site implementation. The estimated scope includes a single or multiple forklift units to be deployed with installation and after-sales support. The tender emphasizes ISO 9001 certified suppliers, GST compliance, and OEM-backed after-sales service, with a payment structure linked to delivery and commissioning milestones. A clear escalation and warranty framework reduces risk and ensures timely service.

Technical Specifications & Requirements

Key technical and compliance requirements include:

  • Category: Forklifts (V2) as per IS 6765:2003 and IS 10517 (Q2)
  • EMD: ₹103,600 payable as per tender terms; submission via DD or online as per ATC
  • Warranty & Service: 7-day defect rectification window, weekly penalties of 0.5% of unit price for delays, cumulative penalties cap at 10% of total contract value
  • Standards: ISO 9001 certified supplier or OEM; GST registration with consignee GSTIN on invoices; OEM after-sales support in India with registered office
  • Payment Terms: GST handling per actuals; invoice in consignee name with GSTIN; GST portal payment proof required
  • Delivery & Installation: Supply, installation, testing and commissioning; after-sales escalation matrix and toll-free service line mandatory
  • EMD/PBG: EMD options via DD or Fixed Deposit Receipt; PBG provisions aligned to D/Govt norms
  • Documentation: OEM authorizations and complete technical documentation to be uploaded

Terms, Conditions & Eligibility

  • EMD: ₹103,600; submitted by DD/BD with delivery of hard copy within 5 days of bid end date
  • Experience: ISO 9001 certified supplier; OEM with Indian-service presence for after-sales
  • Delivery: On-site installation with commissioning; adherence to delivery milestones
  • Payment: GST payable at actuals; invoice to consignee with GSTIN; GST portal screenshot required
  • Warranty/Penalties: 7-day defect rectification; 0.5% weekly penalty up to 10% total value; post-penalty remediation rights reserved
  • Documentation: GST certificate, PAN, experience certificates, financial statements, EMD proofs, OEM authorizations
  • Other: Import product if any must have Indian office for after-sales support; Escalation matrix and toll-free support required

Key Specifications

  • Product category: Forklifts (V2) according to IS 6765:2003 and IS 10517 (Q2)

  • Estimated value: Not disclosed; EMD ₹103,600

  • Standards: ISO 9001 certification required for bidder or OEM

  • Service: Supply, installation, testing and commissioning; on-site support

  • Warranty: 7 days for defect rectification; penalties 0.5% per week, cap 10%

Terms & Conditions

  • EMD amount ₹103,600; payment via DD/online with hard copy delivery within 5 days

  • Invoices must be in consignee name with valid GSTIN; GST payable as actuals

  • ISO 9001 certified supplier or OEM; Indian after-sales support required

Important Clauses

Payment Terms

GST handling by supplier; invoice to consignee; payment proof on GST portal

Delivery Schedule

Supply, installation, testing and commissioning with on-site installation

Penalties/Liquidated Damages

0.5% weekly delay penalty; maximum 10% of total contract value; remedies include alternate sourcing

Bidder Eligibility

  • ISO 9001 certified bidder or OEM present in India for after-sales

  • Experience in supply/install/commission of forklifts or similar material handling equipment

  • GST registration with valid GSTIN and ability to issue GST-compliant invoices

Past Similar Tenders (Historical Results)

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Posted: 21 March 2025
Closed: 1 April 2025
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Required Documents

1

GST registration certificate of bidder and GSTIN of consignee for invoice

2

PAN card of bidder

3

ISO 9001 certification certificate (Bidder or OEM)

4

Experience certificates demonstrating prior similar supply/installation

5

Financial statements (last 2-3 years) illustrating financial stability

6

EMD submission proof (DD/Fixed Deposit Receipt) or online payment receipt

7

OEM authorization/authorized seller certificate for Indian operations

8

Technical bid documents and schedule of compliance

9

Warranty and after-sales service escalation matrix with dedicated contact details

Frequently Asked Questions

Key insights about WEST BENGAL tender market

How to bid for the forklift tender in Kolkata with IS 6765:2003?

Bidders must meet eligibility criteria including ISO 9001 certification, GST registration, and OEM authorization. Submit EMD ₹103,600 via DD/FD, provide OEM support details, and upload GST-compliant invoices and service escalation matrices. Ensure delivery, installation and commissioning plans align with IS 6765:2003 and IS 10517 standards.

What documents are required for Eastern Railway forklift procurement in 2025?

Required documents include GST registration with consignee GSTIN, PAN, ISO 9001 certificate, experience certificates for similar installations, financial statements, EMD proof, OEM authorization, technical bid documents, and warranty/after-sales escalation details. Include service contact numbers and toll-free support where applicable.

What are the technical standards for Forklifts (V2) in this bid?

Forklifts must conform to IS 6765:2003 and IS 10517 (Q2). Suppliers must hold ISO 9001 certification; OEM should have Indian after-sales support infrastructure. Invoices must reflect consignee GSTIN and GST reimbursement is by actuals up to quoted rates.

When is the delivery and commissioning deadline for the forklift contract?

Delivery, installation, testing and commissioning are expected as part of the scope. The specific date schedule is not disclosed publicly; bidders should propose a comprehensive delivery plan with milestones and ensure timely defect rectification within 7 days of notification, subject to penalties.

What are the payment terms for the Eastern Railway forklift supply contract?

Payments will adhere to GST rules with reimbursement at actuals. Invoices must be in the consignee name with the consignee GSTIN. A GST portal payment proof is required. The tender permits the use of DD/FD for EMD submission with hard copy delivery within 5 days.

What penalties apply for late service after warranty for forklifts?

A weekly penalty of 0.5% of unit price applies for each week of delay beyond the 7-day defect rectification window, up to a maximum of 10% of the total contract value. After penalties, the buyer may source service from alternate providers at the seller’s cost.

What is the scope of supply for the forklift tender in Eastern Railway?

Scope includes Supply, Installation, Testing and Commissioning of forklifts, with on-site deployment and mandatory escalation matrices for service. The contract emphasizes OEM-backed after-sales support and a formal warranty framework to ensure timely maintenance and minimal downtime.

What are the EMD submission options for this forklift tender?

Bidder may submit the EMD ₹103,600 via Account Payee Demand Draft payable to FA&CAO/ER/KKK in Kolkata or via fixed deposit receipts. A scanned copy of the DD/FD must be uploaded, with hardcopy delivery to the buyer within 5 days of bid end/open date.

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