Tender Overview
The All India Institute Of Medical Sciences (AIIMS) invites bids for a Fully Automated Multiplex PCR System (Bio Fire Torch) under a comprehensive supply, installation, testing and commissioning package. The estimated value is not disclosed; the bid requires an EMD of ₹135,600. The contract covers delivery to AIIMS with vendor responsibility for installation, testing, commissioning, and post-warranty AMC options. Key differentiators include mandatory OEM authorization, BIS/type test certificates, and a 5-year warranty with optional 5-year AMC at 10% per year of contract price. The tender emphasizes robust after-sales support with dedicated service lines and an escalation matrix, ensuring ongoing diagnostics and maintenance.
Technical Specifications & Requirements
- Product: Fully Automated Multiplex PCR System (Bio Fire Torch)
- Scope: Supply, Installation, Testing, Commissioning (SITC)
- Certifications: BIS licence, type test certificates, OEM authorizations required
- Warranty: 5 years from final acceptance or after installation; AMC option for next 5 years at 10% of contract price per annum
- AMC Security: Performance security adjustments; AMC payments biannually post-service
- Service support: Dedicated/toll-free number; escalation matrix
- Documentation: Material Test Certificate; OEM certificates to be uploaded at bid stage
- Delivery/Acceptance: Material tested in Buyer’s Lab; acceptance based on lab results
- Installation: On-site with training, troubleshooting and maintenance service network in India
- OEM Commitment: Warranty certificates to be submitted at delivery; CONFORMANCE with specified standards
- Lab/QA: Buyer lab may verify materials; final acceptance rests on lab outcomes
Terms, Conditions & Eligibility
- EMD: ₹135,600 (as required by buyer terms)
- Certificates: BIS licence, type test, approval certificates; OEM authorization where applicable
- Warranty: 5-year product warranty; post-warranty comprehensive maintenance (CMC) at 10%/year; AMC vs contract terms to be finalized
- After-sales: Well-established Indian service network; local service centers near consignee destinations to be disclosed
- Payment/Performance: AMC performance security to convert original security; payment terms to be defined in contract
- Delivery: SITC scope; installation, testing and commissioning included; delivery timeline to be confirmed
- Documentation: GST, PAN, experience certificates, financial statements, EMD proof, technical bid documents, OEM authorizations
- Lab testing: Material Test Certificate to be submitted with supply; verification by Buyer’s lab decisive for acceptance
- Warranty extension: Extended warranty/CMC terms to be negotiated with successful bidder