GEM

Bhabha Atomic Research Centre Customized AMC/CMC for Pre-owned TLD Management Cabinet and Software Mumbai Maharashtra 2025

Posted

23 Oct 2025, 04:48 pm

Deadline

03 Nov 2025, 05:00 pm

Value

₹2,00,000

Location

MUMBAI , MAHARASHTRA

Progress

Issue23 Oct 2025, 04:48 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • Local service presence required: service office in Maharashtra to qualify for AMC/CMC bid
  • • Scope: AMC/CMC for pre-owned TLD management cabinet and Senergy software
  • • Cadence: quarterly maintenance with hardware/software support
  • • Estimated contract value: ₹200,000
  • • Certificates and documents must be uploaded per bid terms and ATC
  • • Emphasis on serviceability and availability of spares within contract period
  • • No BOQ items; service-oriented engagement rather than new equipment supply

Categories 4

TECHNICAL SERVICES OTHER SERVICE CABINET SOFTWARE

Tender Overview

  • The procuring organization is Bhabha Atomic Research Centre under the Department Of Atomic Energy, seeking an Annual Maintenance Contract (AMC/CMC) for a pre-owned TLD management cabinet and software (Senergy) with quarterly service intervals. The estimated contract value is ₹200,000. The procurement location is Mumbai, Maharashtra – 400002. The scope emphasizes AMC coverage for both hardware cabinet and associated software support, including routine servicing and software updates across quarterly cycles. An important differentiator is the requirement for a local service presence to support maintenance, aligning with safety and compliance needs of the facility. This tender is focused on post-purchase support for a pre-owned system rather than new installation.

Technical Specifications & Requirements

  • Product/service: AMC/CMC for pre-owned TLD management cabinet and Senergy software with quarterly maintenance.
  • Geography: service office must be located in the consignee state (Maharashtra) to qualify for service provisioning.
  • Contract cadence: Quarterly AMC schedule with ongoing hardware and software support; no BOQ items listed, indicating a services-led replacement/repair framework rather than a items-based supply.
  • Scope notes: maintenance, updates, and potential replacements as per equipment and software supplier directives; ensure availability of service and spares within the contract period. The emphasis is on reliability, response time, and compliance with internal QA processes.
  • Documentation: certificates and eligibility materials must be uploaded per bid terms; non-compliance risks rejection.

Terms, Conditions & Eligibility

  • Office of Service Provider must be located within the consignee state (Maharashtra).
  • EMD not specified in available data; bidders must refer to bid document for exact submission requirements.
  • Certificate uploads are mandatory; missing certificates may lead to bid rejection.
  • AMC must cover both hardware (pre-owned TLD cabinet) and software (Senergy) with quarterly service windows and defined response times.
  • Compliance with buyer-added terms, including documentary evidence for service capability and local presence. Submissions must align with ATC/Corrigendum references if issued.

Key Specifications

  • Product: pre-owned TLD management cabinet with accompanying Senergy software

  • Contract: Annual Maintenance Contract with quarterly service cycles

  • Location requirement: service office must be in Maharashtra (consignee state)

  • Standards/Compliance: ensure alignment with internal QA processes; certificates to be uploaded

  • Delivery/Response: defined service response times and spare parts availability within contract term

Terms & Conditions

  • EMD not explicitly stated in available data; verify bid document for exact amount

  • Local service presence in Maharashtra mandatory for eligibility

  • Quarterly AMC cycle covers hardware and software support

  • Certificate uploads and compliance with ATC terms are mandatory

  • No BOQ items; emphasis on services rather than new equipment supply

Important Clauses

Payment Terms

Payment terms to be clarified in bid document; term likely linked to quarterly service milestones

Delivery Schedule

AMC service delivery to follow quarterly schedule aligned with equipment uptime and software update cycles

Penalties/Liquidated Damages

Penalties, if any, to be defined under ATC; ensure timely response and resolution within SLA

Bidder Eligibility

  • Service capability to maintain pre-owned hardware and software in scope

  • Local Maharashtra service office or branch with demonstrable presence

  • Experience in AMC/CMC for similar control cabinet and software systems

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar AMC/CMC engagements

4

Financial statements or turnover proof

5

EMD documents or alternate security as specified

6

Technical bid submission documents

7

OEM authorization or dealer/partner certificates (if applicable)

8

Proof of service office in Maharashtra (address, registration)

Frequently Asked Questions

How to bid for AMC tender in Mumbai for pre-owned TLD cabinet?

Bidders must upload all required certificates, demonstrate Maharashtra service presence, and submit technical and financial bids per ATC. The contract covers quarterly maintenance of the pre-owned TLD cabinet and Senergy software, with emphasis on service response and spare availability.

What documents are required for Maharashtra AMC bid submission?

Submit GST, PAN, experience certificates for similar AMC work, financial statements, OEM authorizations if applicable, and proof of Maharashtra service office. Ensure all certificates are uploaded with the bid document and comply with ATC and corrigenda.

What are the technical scope and standards for the TLD cabinet AMC?

Scope includes quarterly maintenance of pre-owned TLD management cabinet and Senergy software, with hardware and software support. Compliance requires certificate uploads and alignment with internal QA; no new equipment BOQ is specified in the available data.

When is the Maharashtra service office requirement applicable?

The service provider must maintain an office in Maharashtra (consignee state) to qualify for AMC participation; this is a mandatory eligibility criterion referenced in the bid terms.

What is the estimated value and payment cadence for this tender?

Estimated value: ₹200,000. Payment terms are to be defined in the bid document, typically linked to quarterly service milestones and SLA adherence.

Which organization and location govern this pre-owned equipment AMC?

The tender is issued by Bhabha Atomic Research Centre in Mumbai, Maharashtra, under the Department of Atomic Energy, focusing on AMC/CMC for a pre-owned TLD cabinet and Senergy software.

What happens if certificates are not uploaded as required?

Failure to upload mandatory certificates may lead to bid rejection; bidders should ensure all requested documents, including OEM authorizations and service capability proofs, are present per ATC.