GEM

Water Resources Department Kerala Server OS & Network Tender Thiruvananthapuram 2025 - ISO Certified Bid; 5-Week Deployment

Posted

22 Oct 2025, 07:51 pm

Deadline

06 Nov 2025, 08:00 pm

EMD

₹1,200

Location

THIRUVANANTHAPURAM , KERALA

Progress

Issue22 Oct 2025, 07:51 pm
AwardPending
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Quantity

5

Category

server

Bid Type

Two Packet Bid

Tender Overview

The procurement is for the Water Resources Department Kerala in Thiruvananthapuram (PIN 695001) to procure a comprehensive package covering server, OS and network configuration, application setup, testing, and go-live with final deployment. The bid includes an EMD of ₹1,200 and an option clause allowing up to 25% quantity variation at contracted rates. The delivery timeline initiates after the original delivery order date, with minimum 30 days added for extended periods. Bidders must meet Kerala registration, turnkey deployment capability, and post‑sales support expectations.

  • Location: Thiruvananthapuram, Kerala; Organization: Water Resources Department Kerala; Category: server, OS and Network Configuration, Application Setup, Testing and Go-Live, Final Deployment.
  • Key differentiator: mandatory ISO certification, 4.5+ GEM rating, and a functional service centre in the consignee district; comprehensive onsite warranty of 5 years.
  • Unique aspects: three-week completion from GEM order; performance security deposit of 5%; and agreement within 14 days of work order receipt.

Technical Specifications & Requirements

There are no explicit product specs in the BOQ; however, the ATC terms specify critical compliance and capabilities.

  • Standards/Certifications: ISO Certified; service capability with a minimum of 4.5 GEM rating; branded make with consignee certification prior to execution.
  • Deployment scope: server, OS, network configuration, app setup, testing, go‑live, and final deployment; 3‑week completion target from GEM order; onsite warranty for 5 years.
  • Financial/contractual: EMD ₹1,200; performance security deposit 5% of contract value; price inclusive of all taxes; agreement within 14 days; delivery extension mechanics up to original period.

Terms, Conditions & Eligibility

  • EMD: ₹1,200; payable to purchaser; MSME exemption applies per ATC.
  • Experience & turnover: minimum 5-year experience in similar Govt projects; average annual turnover of ₹10 Crore over the last three years; proof via CA-certified statements.
  • Location/office: bidder must have registered office in Kerala and a functional service centre in the consignee district with 24‑hour response.
  • Delivery & warranty: completion within 3 weeks from order; comprehensive onsite warranty for 5 years; all parts replaced/repaired at supplier expense during warranty.
  • Documentation: GST, PAN, experience certificates, financials, and OEM authorizations as required; price inclusive of taxes.

Key Specifications

  • EMD: ₹1,200

  • Average turnover: ₹10 Crore (last 3 years)

  • Performance security deposit: 5% of contract value

  • Delivery period: 3 weeks from GEM order date

  • Warranty: onsite, comprehensive, 5 years

  • Service centre: functional in consignee district

  • Brand: branded make, certification by consignee prior to execution

  • Certification: ISO certified

  • GEM rating: minimum 4.5 stars

Terms & Conditions

  • Delivery quantity can be increased up to 25% during contract at contracted rates

  • Payment terms: price inclusive of taxes; 14‑day agreement after work order; 5% SD

  • Warranty: 5-year on-site with supplier responsible for repairs/replacements

Important Clauses

Payment Terms

Prices inclusive of all taxes; 5% performance security deposit; payment terms to be finalized with work order per ATC.

Delivery Schedule

Three-week completion from GEM order date; option to extend delivery period with 30-day minimums based on quantity variation.

Penalties/Liquidated Damages

LD/penalties to be defined in the contract; performance security to ensure compliance and timely delivery.

Bidder Eligibility

  • Registered office in Kerala

  • Minimum 5 years experience in similar Govt projects

  • Average turnover ₹10 Crore over last 3 years

  • ISO certified and GEM rating ≥ 4.5

Bill of Quantities (BOQ) 5 Items

Item # Title Description Quantity Unit Consignee Delivery (Days)
1 server Description 1 pieces [email protected] 30
2 OS and Network Configuration Description 1 pieces [email protected] 30
3 Application Setup Description 1 pieces [email protected] 30
4 Testing and Go-Live Description 1 pieces [email protected] 30
5 Final Deployment Description 1 pieces [email protected] 30

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Required Documents

1

GST certificate

2

PAN card

3

Experience certificates (last 5 years)

4

Financial statements (CA certified, last 3 years)

5

EMD/Security deposit documents

6

Technical bid documents

7

OEM authorization/authorization letters

8

ISO certification proof

9

Proof of service centre in consignee district

10

Branding and certification proof for branded make

Frequently Asked Questions

How to bid for server OS network configuration tender in Thiruvananthapuram Kerala 2025

Bidders must submit GST, PAN, CA-certified turnover proofs showing ₹10 Crore average over 3 years, experience certificates for Govt projects in the last 5 years, and ISO certification with OEM authorizations. EMD is ₹1,200. Ensure a Kerala registered office and a service centre in the consignee district; complete within 3 weeks of order.

What documents are required for Water Resources Kerala procurement bid 2025

Required documents include GST certificate, PAN, CA-certified financial statements for 3 years, prior Govt project experience proofs, OEM authorizations, ISO certificate, and proof of a functional service centre in the consignee district. EMD of ₹1,200 must be submitted with the bid.

What are the technical requirements for ISO certified bidders in Kerala tender

Bidders must be ISO certified and able to supply branded make components with consignee certification before execution; 5-year onsite warranty; 3-week delivery target; service centre in the consignee district; 4.5+ GEM rating; and compliance with price inclusive of taxes.

When is the delivery deadline and option clause for quantity variation in Kerala bid

Delivery must be completed within 3 weeks from the GEM order date with 25% quantity variation allowed during contract; extended delivery calculations use (increased quantity/original quantity) × original delivery period, minimum 30 days.

What is the EMD amount and its applicability for MSME bidders in Kerala

EMD is ₹1,200; MSMEs may be exempt per ATC terms. Submit EMD as DD/online transfer; ensure the bidder’s Kerala registration and ability to meet 5% performance security deposit upon award.

What warranty and post‑sale support is required for Kerala procurement

Onsite warranty is mandatory for 5 years from commissioning; seller must repair or replace parts at their expense during the warranty period; post‑sales service center must respond within 24 hours of intimation; functional center in the consignee district is required.

Which standards and brand requirements appear in the Kerala server tender

Bidders must supply a branded make with consignee pre-approval, ISO certification, and ensure items meet standard compliance; no explicit IS/BS numbers are listed, but OEM authorization and certification are mandatory for qualification and execution.

How to verify eligibility criteria for Water Resources Kerala procurement 2025

Check Kerala registration status, confirm ISO certification, verify GEM rating ≥4.5, obtain CA-certified turnover proof (₹10 Crore average), prove 5‑year Govt project experience, and demonstrate a functional service centre in the consignee district with 24‑hour response capability.