High End Multipara Monitor (V2)
South East Central Railway
BILASPUR, CHHATTISGARH
Posted:
8 July 2025
Closed:
21 July 2025
GEM
Tender Overview
The opportunity is issued by the Madhya Pradesh Home Department for the district of Mandla, Madhya Pradesh, seeking procurement of computer monitors (V2) under a government tender framework. The contract includes a flexible quantity clause allowing a ±25% variation at the time of order placement and during the contract currency, with delivery windows tied to the original delivery schedule and extended periods. Bidders must provide a branded product, demonstrate financial standing, and submit service credentials. A Mandla-based service center is required to ensure local after-sales support. The emphasis on dedicated service channels and an escalation matrix indicates a focus on reliable, local after-sales care and fast issue resolution.
Technical Specifications & Requirements
- Product category: Computer monitors (V2) for government procurement in Mandla, MP
- Quantity flexibility: up to ±25% of bid/contract quantity; delivery period adjusts with additional time formula, minimum 30 days
- Branding & OEM: bidder must supply branded, MAKER product with OEM authorization as applicable
- Service & support: dedicated toll-free support and an established escalation matrix; service center located in Mandla
- ATC clauses: mandatory submission of financial standing certificate and service certificate; bid inviting authority must be state; emphasis on local service capability
- Delivery model: delivery period aligns with original order date; option-driven extension governed by defined calculations
- Quality & compliance language: explicit requirement for branded products and service readiness; no explicit electrical or display specifications provided
- BOQ status: no items listed; implies potential pre-award validation of monitor specs and OEM terms
Terms, Conditions & Eligibility
- EMD/financial prerequisites: not explicitly stated; bidders must demonstrate financial standing and provide related certificates
- Service obligations: must have a Mandla-based service center and a defined escalation mechanism for after-sales support
- Documentation: submission of financial standing certificate and service certificate as part of bid
- Brand & origin: supply of branded maker product; OEM authorization may be required
- Contract flexibility: quantity variation up to 25% and extended delivery timelines per option clause
- Authority proof: bidder must identify and be recognized by the bid inviting authority; local presence emphasized
- Delivery terms: delivery/conformance tied to the original delivery period with proportional extension rules
- Warranty/AMP: not specifically stated; implied service availability via escalation matrix
