Tender Overview
The Indian Army, Department Of Military Affairs, seeks a supply of a Fully Automatic Blood Pressure Monitor TM-2657P for India-wide deployment. The bid emphasizes OEM/Authorized Seller eligibility with domestic after-sales support and a 5-year warranty from final acceptance or after completion of installation and testing. Required documents include ISO 9001 certification and a Material Test Certificate. Service coverage must include installation, commissioning, training, troubleshooting, and a robust service network in INDIA. The procurement prioritizes reliable after-sales support and lab-tested materials, with turnover criteria applying to both bidders and OEMs. This tender specifies a compliance-driven approach with strict certification and service prerequisites.
Technical Specifications & Requirements
- Product/Model: Fully Automatic Blood Pressure Monitor TM-2657P
- Certification: ISO 9001 certified bidder or OEM
- Warranty: 5 years from final acceptance or post-installation testing
- Service capability: Dedicated technical personnel for timely service requests under SLA; installation, commissioning, training, and maintenance in INDIA
- Documentation: Material Test Certificate to be submitted with supply; OEM warranty certificates at delivery
- After-sales network: Well-established service centres near consignee destinations; details uploaded with bid
- Turnover criteria: Minimum average annual turnover for bidder and OEM as indicated in bid document, verified via audited statements or CA/Cost Accountant certificate
- Compliance: Ensure registered office in India for imported products and post-sales support
Terms, Conditions & Eligibility
- OEM/Imported products must have a registered Indian office for after-sales support
- Warranty: 5-year OEM warranty; submit warranty certificates at delivery
- ISO 9001: Bidder or OEM must hold ISO 9001 certification
- Material Test Certificate: Must be provided with supply; buyer lab results govern acceptance
- Service capability: Adequate number of service engineers during warranty period; SLA-driven response times
- Turnover criteria: Minimum average annual turnover for bidder and OEM as per bid document; evidence via audited balances or CA/CA certificate
- Documentation: Non-submission of certificates/documents may lead to rejection
- Acceptance: Lab results determine item acceptance; ensure relationship with service centres