LANCE FOR MICROSCOPE,UV TUBE T8 10W,SPO2 PROBE,BULL NOSE,ECG CABLE,BP CUFF DIGITAL,BP CUFF WITH SPH
Indian Army
WEST TRIPURA, TRIPURA
Posted:
9 February 2025
Closed:
3 March 2025
GEM
Tender Overview
The Indian Army (Department Of Military Affairs) based in JAMMU, JAMMU & KASHMIR - 180001 invites a procurement tender for a multi-item category including SHOCK PADDLE, AC ADAPTER 9V, SPO2 PROBE, TALK SHEET, ECG LEAD 5 PIN, and BULL NOSE CYLINDER. The scope is limited to the supply of goods, with the total quantity and estimated value not disclosed. The tender emphasizes OEM turnover credibility, post-sale service presence in India, and dedicated service support channels. Key differentiators include a requirement for an in-country after-sales network and escalation paths for service support, along with optional quantity adjustments up to 25% during contract execution. This procurement targets vendors capable of delivering medical and defense-grade equipment with reliable service infrastructure. Unique aspects include on-site/off-site warranty considerations and the establishment of service centers within 30 days of award if not already present. This tender is positioned as a standards-driven purchase requiring compliant and traceable supply of critical medical devices and associated accessories.
Technical Specifications & Requirements
- The tender lists six items in the BOQ with unspecified quantities and units; product categories span shock devices, power adapters, monitoring probes, communication sheets, ECG leads, and gas cylinders.
- Key compliance expectations focus on in-country OEM support, registered Indian office for imported equipment, and service center availability in each consignee location.
- Mandatory service support provisions include a toll-free number and a defined escalation matrix; bidders must demonstrate ongoing service capability, with delivery terms aligned to contract timelines and quantity options allowed up to 25% during both placement and currency.
- No explicit technical performance metrics or standards are stated in the tender data; bidders should prepare to demonstrate OEM turnover and warranty/maintenance capacity.
Terms, Conditions & Eligibility
- The buyer reserves the right to increase/decrease bid quantity by up to 25% at contract placement and during the currency of contract, with delivery extensions calculated accordingly.
- Scope of supply is limited to the goods themselves; no additional cost components are included in bid price.
- OEM turnover must meet the minimum average annual turnover criteria over the last three financial years; documentation should be in the form of audited balance sheets or CA/CMA certificates.
- For imported goods, the OEM/Authorized Seller must have a registered Indian office to provide after-sales service; documentary evidence is required.
- A functional Service Centre in the state of each consignee location is mandatory for carry-in warranty, or evidence of establishment within 30 days post-award; payment is contingent on service-center proof.
- A dedicated toll-free service line and escalation matrix are required; bidders must demonstrate robust service support infrastructure.
