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Indian Army Behind the Ear Hearing Aid Tender VARANASI Uttar Pradesh 2026 MDR 2017 IS 16127

Bid Publish Date

05-Jun-2026, 7:46 pm

Bid End Date

15-Jun-2026, 8:00 pm

Progress

Issue05-Jun-2026, 7:46 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

49

Bid Type

Two Packet Bid

Key Highlights

  • 12+ channel digital BTE hearing aids with program change indicator
  • MASK speech algorithm and adaptation manager required
  • MDR 2017 compliance and valid Medical License under Drugs and Cosmetic Act
  • IS 16127 packing/marking and device dimensions specified
  • OEM authorization mandatory; manufacturing unit certification required
  • Option clause allows 25% quantity adjustment during contract
  • Batch-wise MDR test reports to be supplied with bid/supplies
  • Telecoil sensitivity at 10 mA/m and low battery indicator specified

Tender Overview

The Indian Army, Department of Military Affairs, invites bids for a Behind the Ear Hearing Aid (Digital) in VARANASI, UTTAR PRADESH. Bidders must supply 12+ channel digital BTE devices with program change, adaptation manager, and MASK speech algorithm. Delivery terms align with option clauses allowing +/- 25% quantity and extended delivery as per contract. The purchase is targeted at government healthcare facilities with MDR compliance and OEM certification, with emphasis on IS 16127 packing/marking and telecoil capability. Unique requirements include multi-batch test reports and a formal warranty option. The estimated value and EMD are not disclosed in the provided data, but the scope is clearly positioned for government hospital/organization supply. This tender prioritizes certified medical devices with active licenses and manufacturer endorsements, ensuring traceable supply and post-sale support. bidders should prepare for OEM authorization and complete documentation to meet buyer demands.

Technical Specifications & Requirements

  • Product Name: Behind the Ear Hearing Aid (Digital) with 12+ channel capability and program change indicator
  • Frequency Range: as per standard hearing aid specifications; Maximum OSPL 90 and HF Average OSPL 90 metrics
  • Performance: HF Average Full on Gain (at 50/60 dB input), Minimum Number of Channels/Bands, Total Harmonic Distortion at 500/800/1600 Hz in RTG position
  • Input/Output: Equivalent Input Noise Level, Induction Coil/Telecoil sensitivity (10 mA/m), Low Battery indicator
  • Dimensions/Packaging: Dimension as per IS 16127 (Latest) and Packing/Marking per IS 16127
  • Electrical: Battery Type and Number of Batteries Provided; Electrical Safety Standards compliance
  • Accessories: Ear inserts count, External carrying case, and other accessories listed
  • Certifications: MDR 2017 compliance, valid Medical License under Drugs & Cosmetics Act, Manufacturing unit certification, batch test reports per MDR 2017; OEM authorization required
  • Warranty: Comprehensive warranty option available via bidding; supersedes catalogue warranty if selected

Terms, Conditions & Eligibility

  • EMD: Amount not disclosed in available data; bidders must anticipate standard government tender deposits
  • Delivery: Option clause allows ±25% quantity adjustment and extended delivery starting from the last date of original order; minimum 30 days for additional delivery
  • Payment: Exhibit typical government terms; bidders should confirm schedule with the buyer
  • Documents: OEM authorization, Last 3 years ITR, balance sheets, latest GST return, non-conviction certificate, experience in government health supply, and warranty return undertaking
  • Warranty/Penalties: If comprehensive warranty is chosen, it overrides catalogue warranty; ensure after-sales terms are defined
  • Others: Upload all ATC-stamped documents and ensure partner consent where applicable; ensure MDR licenses and test reports accompany bid

Key Specifications

  • 12+ channel digital BTE hearing aid with program change indicator

  • Maximum OSPL 90 and HF Average OSPL 90 values

  • HF Average Full on Gain at 50/60 dB input

  • Minimum number of channels/bands and frequency range

  • THD at 500/800/1600 Hz (RTG position)

  • Equivalent Input Noise Level (EIN)

  • Telecoil sensitivity at 10 mA/m

  • Dimension as per IS 16127 (Latest) and packing per IS 16127

  • MDR 2017 compliance and medical license under Drugs and Cosmetic Act

  • Manufacturing unit certification and batch test reports per MDR 2017

Terms & Conditions

  • Option to increase/decrease quantity by 25% during contract

  • Delivery periods recalculated based on extended quantity/time formula

  • Bidder must provide OEM authorization and MDR-compliant documentation

Important Clauses

Payment Terms

Standard government terms; confirm schedule with buyer; no fixed percentages disclosed

Delivery Schedule

Delivery begins after last date of original order; extended delivery time proportional to quantity change with minimum 30 days

Penalties/Liquidated Damages

Not explicitly stated; ensure compliance with contract penalties and warranty enforcement per MDR

Bidder Eligibility

  • Experience supplying to government hospitals/organizations (3 years)

  • OEM authorization letter from hearing aid manufacturer

  • Financials: 3-year ITR and balance sheets with positive turnover

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Behind the Ear Hearing Aid (Digital) (Q2)

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT
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Documents 4

GeM-Bidding-9283084.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
GENERAL FEATURES Product Name Behind the Ear Hearing Aid (Digital)
GENERAL FEATURES Device Programming Programmable Through Software
GENERAL FEATURES Microphone Omni-Directional
STANDARD Conformity to Standards IS 16127 (Latest)
PRODUCT SPECIFICATION Maximum OSPL 90 105 to 135 dB SPL
PRODUCT SPECIFICATION HF Average OSPL 90 100 to 135 dB SPL
PRODUCT SPECIFICATION HF Average Full on Gain (at 50/60 dB input) 40 dB (Min)
PRODUCT SPECIFICATION Minimum Number of Channels/Bands 12
PRODUCT SPECIFICATION Frequency Range Atleast 200 to 4500 Hz for 105 to 115dB output and 200 to 4000 Hz for 115 to 135 db
PRODUCT SPECIFICATION Total Harmonic Distortion at 500, 800 and 1600 Hz at RTG Position ≤ 7 %
PRODUCT SPECIFICATION Equivalent Input Noise Level ≤ 30 dB SPL
PRODUCT SPECIFICATION Induction Coil/Telecoil with Sensitivity (at 10mA/m) 75 dB (Min)
PRODUCT SPECIFICATION Low Battery indicator Yes
PRODUCT SPECIFICATION Dimension as per IS 16127 (Latest) Yes
CONTROLS PROVIDED ON EACH HEARING AID Minimum Number of Program for Different Listening Conditions 2
CONTROLS PROVIDED ON EACH HEARING AID AGC/Compression Yes
CONTROLS PROVIDED ON EACH HEARING AID Provision of Adjusting Tone Through Programming
ELECTRICAL REQUIREMENTS Battery 1.3V
ELECTRICAL REQUIREMENTS Battery Type Zinc Air Battery
ELECTRICAL REQUIREMENTS Number of Batteries Provided 1
ACCESSORIES Number of Ear Insert Provided with Each Hearing Aid Two Different sizes of ear Insert
ACCESSORIES External Carrying Case Yes
ACCESSORIES Other Accessories Provided Cleaning Brush, Cleaning Cloth, NA
PACKING AND MARKING Packing and Marking As per IS 16127 (Latest) Yes
CERTIFICATIONS Compliance to Medical Device Rule (MDR) 2017 as amended till date Yes
CERTIFICATIONS Availability of Valid Medical License for the product issued from the competent authority defined under Drugs and Cosmetic Act 1940 and Rules made there under as amended till date Yes
CERTIFICATIONS Manufacturing unit certification ISO: 13485 (Latest)
CERTIFICATIONS Availability of Test Report for each supplied batch/product as per Medical Device Rule (MDR) 2017 as amended till date Yes
CERTIFICATIONS Submission of all necessary certifications, licenses and test reports to the buyer at the time of bid submission or along with supplies as per buyer requirement Yes
CERTIFICATIONS Electrical Safety Standards IEC/EN 60601 or equivalent BIS Standard
WARRANTY Warranty in years (Option of comprehensive warranty is available through bidding only, which if opted will supersede normal warranty in the catalogue) 2 Or higher

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Required Documents

1

GST registration certificate

2

PAN card

3

Last 3 years ITR and balance sheets

4

Latest GST return

5

Experience certificates for government hospital/organization supply (3 years)

6

OEM authorization certificate

7

Manufacturing unit certification

8

Medical device license under Drugs and Cosmetic Act

9

Test reports for each batch/product as per MDR 2017

10

Non-conviction certificate

11

Bidder warranty/return undertaking

12

ATC stamped and signed partnership details (if applicable)

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

How to bid for VARANASI hearing aid tender in 2026?

Bidders must submit OEM authorization, MDR compliance documents, last 3 years ITR and balance sheets, GST returns, and experience certificates for govt hospital supply. Include batch test reports per MDR 2017 and IS 16127 packing/marking. Ensure 12+ channel BTE with MASK algorithm and telecoil capability. Follow ATC terms for delivery and payment.

What documents are required for govt hearing aid procurement in Uttar Pradesh?

Required documents include GST certificate, PAN, last 3 years ITR, balance sheets, latest GST return, OEM authorization, manufacturing unit certification, MDR medical license, batch test reports, non-conviction certificate, and warranty undertaking. Partnership bids must have all partners sign and ATC stamping.

What standards apply to hearing aid equipment in this tender?

Devices must comply with MDR 2017, have a valid medical license under Drugs and Cosmetic Act, and packaging/marking per IS 16127. Also require manufacturing unit certification and test reports for every batch, ensuring safety and performance compliance.

What is the delivery flexibility for quantity changes in this bid?

The buyer may increase or decrease quantity by up to 25% at contract placement and during currency. Delivery time adjusts using the formula: (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days.

What is required for OEM authorization in the bid submission?

Submit an OEM authorization letter from the original manufacturer, along with manufacturing unit certification. If applicable, provide partner signatures and ATC stamping. This ensures the supply of MDR-compliant hearing aids directly from the manufacturer.

What are the warranty considerations for this hearing aid tender?

A comprehensive warranty option is available through bidding; if exercised, it supersedes the catalogue warranty. Ensure clear post-sale coverage and service terms along with documentation detailing warranty scope and duration.

What testing reports are needed with the hearing aids under MDR?

Provide test reports for each batch per MDR 2017 amendments, demonstrating safety, electrical safety standards, and performance metrics aligned with device specifications. Include these reports with bid submission or as part of delivery.

Which accessories must accompany each hearing aid shipment?

Each hearing aid must include minimum one ear insert, external carrying case, and any other listed accessories. Confirm quantities per device and ensure IS 16127-compliant packing and labeling for each unit.

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