Indian Army Department of Military Affairs Professional Training Services Tender Leh, J&K 2026 – ISO 9001 Compliant, Offline Weekdays

Tender Overview

The Indian Army, Department Of Military Affairs, seeks Professional Training Services (offline, weekdays) for operations in LEH, JAMMU & KASHMIR - 194101. The tender emphasizes ISO 9001 certification for bidders or OEMs, with documentary evidence and an on-file service support structure. Key submission elements include PAN, GSTIN, cancelled cheque, and EFT mandate. A TEC-led evaluation will verify certificate sufficiency and adherence to contractual terms. A robust vendor presence in the consignee state is required, with a dedicated toll-free line and escalation matrix for service support. The BOQ is not populated, indicating scope and quantity clarity will rely on the tender’s technical documentation and post-award deployment plan.

• Organization: Indian Army, Department Of Military Affairs
• Product/Service: Professional Training Services (offline)
• Location: LEH, Jammu & Kashmir (194101)
• Delivery/Support Requirements: ISO 9001 certification, GST, PAN, EFT mandate, service desk, escalation matrix
• Distinctive Factors: Local service presence, mandatory documentation bundle, and TEC-driven technical evaluation
• Context: Buyers seek certified providers to deliver structured training with formal quality controls in a sensitive border region.

Technical Specifications & Requirements

• Standards/Certifications: ISO 9001 certification (mandatory for bidder or OEM)
• Documents for bid: PAN Card, GSTIN, Cancelled Cheque, EFT Mandate (bank-certified), MSME/MII status if applicable, Non-Disclosure and Non-Malicious Code Certificates, ATC acceptance, BOQ compliance
• Service Scope: Offline professional training on Weekdays; office of service provider must be located in the consignee state; dedicated toll-free service line; documented escalation matrix
• Quality/Compliance: Technical evaluation by TEC based on provided datasheets and model references; ensure all contractual documents on letterhead; non-compliance leads to rejection
• Project Documentation: Technical Datasheet with model references; website references for features; ensure ISO 9001 alignment and supplier capability to meet performance expectations
• Other: Maintain ongoing service support with documented SLAs; ensure non-blacklisted status within last two years
• EMD/Financials: Not explicitly disclosed in data; bidders to satisfy financial standing and anti-liquidity provisions per ATC

Terms, Conditions & Eligibility

• EMD/Financial Standing: Bidder must not be in liquidation or under similar proceedings; must upload undertaking; no explicit EMD amount disclosed
• Experience/Blacklisting: No recent government blacklisting; demonstrable prior execution of similar training services preferred
• Documentation: PAN, GST, EFT mandate, cancelled cheque, service-support contact details, and OEM/BI certificate alignment as per ATC
• Delivery & Support: Office in consignee state required with dedicated toll-free number and escalation matrix; TEC to evaluate technical compliance
• Warranty/Support: Post-award support structure to be established; detailed SLA expectations to be defined in contract
• Submission: All contractual documents on letterhead; ensure data integrity and verifiable references; adherence to BOQ compliance where applicable