GEM

Central Board Of Excise And Customs Manpower Outsourcing Services Tender 2025 - Skilled/Graduate Admin, Minimum Wage, Service Terms

Bid Publish Date

28-Nov-2025, 3:22 pm

Bid End Date

09-Dec-2025, 4:00 pm

Location

HYDERABAD , TELANGANA

Progress

Issue28-Nov-2025, 3:22 pm
AwardPending
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Quantity

5

Bid Type

Two Packet Bid

Categories 2

SERVICES RECRUITMENT SERVICES

Tender Overview

Organization: Central Board Of Excise And Customs (CBEC) under the Department Of Revenue. Procurement: Manpower Outsourcing Services – Skilled; Graduate; Admin with minimum wage compliance. Geography: Location not specified in the tender data; bidder must verify state-specific availability. Scope: Staffing services, including security and administrative roles, with contractual flexibility up to 25% for quantity or duration changes. Key differentiator: Inclusion of an Integrity Pact, mandatory service support presence, and an option for excess settlement of charges. Financials: No explicit estimated value or EMD provided in the data; bidders should prepare for standard bid security terms as per AtC. Context: Tender issued for temporary or long-term outsourcing to meet government staffing requirements; ATC, SOW, and SLA documents indicate formal compliance expectations. Unique aspects: Office presence requirement within the consignee state and a dedicated toll-free support channel for bidders.

Technical Specifications & Requirements

  • Category: Manpower Outsourcing Services – Skilled; Graduate; Admin; minimum wage alignment.
  • Standards/Compliance: Not specified in the data; bidders should rely on organization-wide integrity and compliance mandates (Integrity Pact).
  • Documents/Certificates: Upload of required certificates is mandatory; ATC and Corrigendum may modify conditions.
  • Delivery/Support: Office of service provider must be located in the state of consignee; dedicated support number required.
  • SOW/SLA: Refer to attached SOW/SLA files; bidders must review for scope of work and service levels.
  • Miscellaneous: Excess settlement option allows additional charges up to a specified percentage within invoice total; quantity/duration adjustments permissible up to 25% pre- or post-issuance.

Terms, Conditions & Eligibility

  • EMD/Financials: Not explicitly stated; bidders should anticipate standard bid security and financial disclosures per ATC.
  • Eligibility: Bidder must not be under liquidation or bankruptcy; must sign and upload Integrity Pact.
  • Service Availability: An office in the consignee state; dedicated support line required.
  • Contracts & Adjustments: Quantity/duration may be increased up to 25%; excess settlement charges allowed within specified cap.
  • Documentation: Submission of required certificates and bid documents is mandatory; non-submittal may lead to rejection.

Key Specifications

  • Product/Service: Manpower Outsourcing Services – Skilled; Graduate; Admin

  • Minimum wage alignment required by governing rules

  • Delivery/Placement: Office existence required in consignee's state

  • Support: Dedicated toll-free service number for post-award support

  • Compliance: Upload integrity pact; non-toxic/harmless staffing expectations implied

  • Financial: Excess settlement option allows add-on charges up to a defined percentage

Terms & Conditions

  • Quantity/duration may be adjusted up to 25% at contract issue and after issuance

  • Integrity Pact must be signed and uploaded with bid submission

  • Office of service provider must be located in the consignee state

Important Clauses

Payment Terms

Not specified in data; bid should align with standard government outsourcing payments per contract and ATC.

Delivery Schedule

Not specified; refer to SOW/SLA attachments for placement timelines and service levels.

Penalties/Liquidated Damages

Not specified; expected to be defined in SLA with service performance penalties.

Bidder Eligibility

  • No liquidation, court receivership, or bankruptcy proceedings

  • Integrity Pact compliance and sign-off

  • Proof of office presence in the consignee state and dedicated support channel

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for manpower outsourcing

4

Financial statements (audited if available)

5

EMD document or equivalent bid security (as per ATC)

6

Technical bid documents

7

OEM authorizations (if applicable)

8

Integrity Pact signed and scanned

9

SLA and SOW attachments (as provided)

Frequently Asked Questions

Key insights about TELANGANA tender market

How to bid on the manpower outsourcing tender in India CBEC 2025?

Bidders must submit GST, PAN, experience certificates, financial statements, EMD, and technical bid documents. Upload signed Integrity Pact and SLAs, review SOW and ATC attachments, and ensure service office presence in the consignee state with a toll-free support number.

What documents are required for CBEC manpower outsourcing bid 2025?

Required documents include GST certificate, PAN, audited financials, experience certificates for staffing, EMD document, technical bid, OEM authorizations if applicable, and signed Integrity Pact. Ensure submission aligns with ATC and corrigenda.

What are the eligibility criteria for skilled/admin outsourcing tender in CBEC?

Applicants must not be under liquidation or bankruptcy, must sign Integrity Pact, and provide evidence of staffing capability with office in the consignee state and a dedicated support channel for service delivery.

What is the scope of work for CBEC outsourcing SLA attachments?

SLA documents define service levels, placement timelines, and performance metrics for skilled, graduate, and admin staff. Review SOW for duration, replacement norms, and reporting requirements before submission.

How does the 25% quantity/duration adjustment work in this tender?

The buyer may increase or decrease contract quantity or duration by up to 25% at contract issue and afterward; bidders must accept revised terms and adapt staffing accordingly with updated invoices if needed.

What are the payment terms for CBEC manpower outsourcing contracts?

Payment terms are defined in the SLA; typical government outsourcing involves milestone-based payments post-placement, with verification. Confirm exact terms and any advance or contingency payments in the final contract.

What is the excess settlement clause in this tender for service charges?

Excess settlement allows adding charges up to a defined percentage on the item-level total value, including addons; declare applicability at invoice creation and attach supporting documents; total invoice must stay within the approved cap.

Where can I access the SOW/SLA for CBEC outsourcing tender 2025?

Refer to the attached SOW, SLA, and ATC documents in the tender portal; download and review before bid submission to ensure compliance with placement, support, and performance criteria.

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