GEM

Indian Army OEM Toner Cartridges Tender 2025 – HP/Sharp/Xerox, ISO 9001, 3-Year Warranty

Bid Publish Date

26-Nov-2025, 12:27 pm

Bid End Date

08-Dec-2025, 6:00 pm

Progress

Issue26-Nov-2025, 12:27 pm
AwardPending
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Quantity

52

Category

OEM hp 137A Black laserjet Toner Cart

Bid Type

Two Packet Bid

Key Highlights

  • ISO 9001 certification for bidder or OEM of toner cartridges
  • 3-year warranty from final acceptance with OEM warranty certificates required at delivery
  • Supply, installation, testing and commissioning included in scope
  • Dedicated toll-free service support and India-based service centers
  • Option clause allows up to 25% additional quantity during or after the contract
  • Actual product mix includes HP, Sharp, Xerox toner cartridges and related BP/CT codes
  • BOQ contains 9 items; detailed quantities not disclosed here

Tender Overview

Indian Army invites bids for the procurement of multiple OEM toner cartridges including HP 137A Black, HP 77A, HP 152A Black, Sharp Mono, and Xerox C-7130 series, across 9 items. The scope covers supply, installation, testing, and commissioning with after-sales support. The contract includes an option to increase orders by up to 25% during and after the initial term, with delivery timelines calculated per delivered quantity. A strong emphasis on post-sale service and warranty differentiation is evident to ensure sustained performance at consignees. The tender highlights the need for ISO 9001 certification for bidders or OEMs, and a 3-year warranty from final acceptance, to be supported by OEM warranties at delivery. Unique selling points include dedicated service support and established India-based service centers. This procurement aligns with centralized military-grade supply chains and requires robust installation and commissioning capabilities at the consignee location.

Technical Specifications & Requirements

  • Product Names / Categories: HP 137A Black toner, HP 77A toner cartridge, HP 152A Black toner, Sharp Mono toner BP AT 200, Xerox C-7130 Black/Cyan/Magenta/Yellow, and CWC P-211.
  • Scope: Supply, Installation, Testing and Commissioning of listed toner cartridges; includes on-site support and training as applicable
  • Standards / Certifications: ISO 9001 certified bidder or OEM; OEM warranties to be submitted at delivery; service centers in INDIA required.
  • Warranty & After-sales: 3 years warranty from final acceptance or after installation completion; OEM warranty certificates due at delivery; ensure breakdown rectification during the guarantee period
  • Support: Dedicated toll-free service line; pre- and post-installation support with troubleshooting and maintenance services
  • Delivery & Logistics: Delivery period terms linked to option clause and last delivery date; minimum 30 days incremental delivery if extended; terms allow quantity variation up to 25%.
  • BOQ / Quantity: 9 items in total; detailed quantities not disclosed in the snippet; prices to include all costs for supply and commissioning.
  • Delivery Location: Consignee location; installation and commissioning required; service capability must cover eventual sites within India.
  • Documentation: OEM authorizations and ISO 9001 certificates to be produced with bid; service centers details to be uploaded with bid.

Terms, Conditions & Eligibility

  • EMD: Amount not disclosed in the data; bidders should anticipate standard security/EMD processes per government tender norms.
  • Experience: Demonstrated capability for supply of OEM toner cartridges and related installation/commissioning activities; India-based service network preferred.
  • Delivery Terms: Delivery period linked to original/extended timelines; option to increase quantity up to 25% during contract; delivery time recalculated from last delivery order date.
  • Payment Terms: Not stated; expect standard government procurement terms (milestone/acceptance-based payments).
  • Warranty: 3-year warranty from final acceptance; OEM warranties to be submitted at delivery; service centers near consignee destinations must be uploaded.
  • Documents Required: ISO 9001 certificate, OEM authorization, GST, PAN, financials, prior deployment certificates, service support details.
  • Penalties / LD: Not specified in data; standard government clauses on performance and delivery penalties may apply.
  • Post-sales: Dedicated service line; installation, commissioning, training, troubleshooting and maintenance support in INDIA.
  • At Bidding: Bidder must meet service and support criteria and have a registered India-based service network.

Key Specifications

  • OEM toner cartridges list including HP 137A Black, HP 77A, HP 152A Black, Sharp Mono BP AT 200, Xerox C-7130 Black/Cyan/Magenta/Yellow, CWC P-211

  • Scope: supply + installation + testing + commissioning

  • Standards: ISO 9001 certification for bidder or OEM

  • Warranty: 3 years from final acceptance, OEM warranty certificates required

  • Support: dedicated toll-free service line; India-based service centers

  • Option: 25% quantity variation during/after contract at contracted rates

Terms & Conditions

  • Key term: 25% option clause for quantity variation and extended delivery

  • Key term: ISO 9001 certification requirement for bidder or OEM

  • Key term: 3-year warranty with OEM certificates due at delivery

Important Clauses

Payment Terms

Not explicitly stated; expect standard government terms; verify acceptance-based payment timelines with the buyer.

Delivery Schedule

Delivery period to commence from last date of original delivery order; extension rules apply per option clause with minimum 30 days increment.

Penalties/Liquidated Damages

Not specified in data; anticipate LD clauses per contract terms for delays and non-performance.

Bidder Eligibility

  • ISO 9001 certified bidder or OEM

  • Demonstrated experience in supplying OEM toner cartridges and related installation/commissioning

  • India-based service centers with toll-free support

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Bill of Quantities (BOQ) 9 Items

Item # Title Description Quantity Unit Consignee Delivery (Days)
1 OEM hp 137A Black laserjet Toner Cart As per technical documents attached 8 pieces docit@2020 20
2 OEM hp 77A Toner Cart As per technical documents attached 5 pieces docit@2020 20
3 HP 152A Blk laserjet Toner Cartridege As per technical documents attached 6 pieces docit@2020 20
4 Sharp Mono Toner BP AT 200 As per technical documents attached 5 pieces docit@2020 20
5 XEROX C-7130 Black As per technical documents attached 5 pieces docit@2020 20
6 XEROX C-7130 Cyan As per technical documents attached 5 pieces docit@2020 20
7 XEROX C-7130 Magneta As per technical documents attached 5 pieces docit@2020 20
8 XEROX C-7130 Yellow As per technical documents attached 5 pieces docit@2020 20
9 CWC P-211 As per technical documents attached 8 pieces docit@2020 20

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Required Documents

1

GST certificate

2

PAN card

3

Experience certificates demonstrating relevant supply/installations

4

Financial statements or turnover evidence

5

EMD/Security deposit documentation (if applicable)

6

Technical bid documents showing ISO 9001 certification

7

OEM authorization / letters of authorization from manufacturers

8

Service center details and contact information

9

Certificate of installation, testing & commissioning capability

Frequently Asked Questions

Key insights about MADHYA PRADESH tender market

How to bid for Indian Army toner cartridge tender 2025?

Bid submission requires ISO 9001 certification, OEM authorizations, GST, PAN, and financials. Include installation, testing and commissioning scope, 3-year warranty certificates, and service center details. Ensure the detailed product list (HP, Sharp, Xerox) is included with quantities and unit prices; respond to the option clause up to 25% quantity changes.

What documents are required for toner cartridge procurement by Indian Army?

Submit GST registration, PAN, ISO 9001 certificate, OEM authorization, experience certificates, financial statements, service network details, and installation/commissioning capabilities. Include warranty certificates from OEM and after-sales contact information; ensure service centers are within India and toll-free support is available.

What are the technical specifications for HP/Xerox toner cartridges tender?

Tenders cover HP 137A Black, HP 77A, HP 152A Black, Sharp Mono BP AT 200, and Xerox C-7130 cartridges (Black/Cyan/Magenta/Yellow). Scope includes supply, installation, testing and commissioning with ISO 9001 compliance and a 3-year warranty; no individual MRP is specified in the data.

When is the delivery deadline for Indian Army toner procurement?

Delivery periods are governed by the option clause: quantity can be increased by up to 25%; delivery time is calculated from the last date of the original delivery order and extended delivery period; minimum extension is 30 days unless the original period exceeds 30 days.

What is the warranty requirement for the toner cartridge supply?

A 3-year warranty from the date of final acceptance or post-installation completion is required; OEM warranty certificates must be supplied at delivery; service centers across India must be identified and available for maintenance and troubleshooting during the warranty period.

What standards must bidders meet for Indian Army toner supplies?

Bidders or OEMs must hold ISO 9001 certification; products must be backed by OEM warranties and service networks in India; service support must include a dedicated toll-free line and on-site installation/commissioning capabilities for timely support.

What is included in the scope of supply for the tender?

The scope includes Supply, Installation, Testing, and Commissioning of the listed toner cartridges; bidders must cover all cost components in the bid price; post-installation training and troubleshooting support are expected as part of service delivery.

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