Tender Overview
The opportunity is issued by the Indian Army, under the Department Of Military Affairs, for Software Support Services 2.0 - SAP; Application Software; Maintenance Services; Technical Improvements; General Service Provider. While specific start/end dates and monetary value are not disclosed, the bid emphasizes SAP maintenance and related application software support for military operations. A notable differentiator is the option clause enabling a +/- 25% change in contract quantity or duration at contract issuance, binding bidders to the revised terms. The procurement context centers on ongoing software maintenance, technical improvements, and general service provider support within government defense IT environments.
Technical Specifications & Requirements
- Product/Service: SAP maintenance and related application software support with emphasis on technical improvements and general service provider services.
- Scope: Maintenance, support, and potential enhancements to SAP-based systems used by the Indian Army.
- Standards/Compliance: Not specified. Bidders should align with standard government IT procurement practices and security requirements.
- Delivery/Implementation: Not specified; bidders should prepare for deployment within typical defense IT project timelines once issued.
- Qualification Signals: Certificates are mandatory; failure to upload required documents may lead to rejection. No BOQ items are listed.
Terms, Conditions & Eligibility
- Option Clause: The buyer may increase or decrease contract quantity or duration up to 25% at contract issue; post-issuance, changes capped at 25%.
- Documentation: Bidders must upload all certificates/documents sought in the Bid Document, ATC and Corrigendum, else rejection.
- BOQ: No items listed; no BOQ values provided.
- Key Implications: Prepare to demonstrate compliance with mandatory certification requirements and readiness to scale scope per the option clause; ensure all submission documents are complete to avoid disqualification.
