GEM

Indian Army Coffee Dispensing Machine Procurement in India - Coffee Dispensing Machine (V2) Q3 with 1 Year Warranty 2025

Posted

27 Oct 2025, 11:58 am

Deadline

03 Nov 2025, 12:00 pm

Location

JODHPUR , RAJASTHAN

Progress

Issue27 Oct 2025, 11:58 am
AwardPending
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Quantity

2

Bid Type

Two Packet Bid

Categories 1

MACHINE

Tender Overview

The Indian Army, Department Of Military Affairs, seeks procurement of a Coffee Dispensing Machine (V2) (Q3) for internal use, with installation, testing and commissioning included. The tender emphasizes a comprehensive supply package, including OEM warranty and post-sale service presence across India. While exact quantities and financials are not disclosed, the scope includes advance features and hygiene-oriented controls to support high-volume beverage service. A key differentiator is the embedded digital controls, auto-cleaning, and flow metering for precise beverage dispense, plus tamper protection. This opportunity targets suppliers capable of delivering a turnkey coffee system with inbuilt milk storage, hot water storage, user-friendly front LCD programming, and integrated water management. The procurement aligns with government-grade reliability and service coverage requirements, ensuring dependable operation in Army installations. Unique aspects include option-based quantity adjustments up to 25%, and a 1-year warranty with on-site service obligations, highlighting a strong after-sales framework as a selection criterion.

Technical Specifications & Requirements

  • Product Category: Coffee Dispensing Machine (V2) with Q3 configuration
  • Key features: Continuous dispensing, auto-clean and auto-flush, tamper-proof design, programmable beverages on front LCD, flow meter, digital drink counter, sleep mode, auto water flushing
  • Capacity/Dimensions: Inbuilt milk container, raw mixture chamber capacity, inner water storage for steaming, inbuilt hot water storage, dispensing rate in cups per hour (as specified in BOQ), power rating (KW)
  • Materials: Body, dispensing valve, tray, and raw mixture chamber materials specified as per tender; emphasis on hygienic, durable construction suitable for high-frequency use
  • Safety/Design: Protection schemes for empty steaming chamber and over-pressure (non-espresso context as hinted)
  • Warranty/Aftercare: 1-year OEM warranty; service centers in India; installation, commissioning and training included
  • Delivery/Scope: Supply, installation, testing and commissioning (SITC) included; price to cover all components and services

Terms, Conditions & Eligibility

  • Warranty: 1-year coverage from final acceptance after installation/testing; OEM warranty certificates required at delivery
  • Delivery/Option Clause: Quantity may vary ±25% during contract; delivery period adjustments follow a formula with minimum 30 days
  • Scope: SITC of coffee dispensing machine; installation, commissioning and training included
  • Service: Well-established service network in India, with central service centers near consignee destinations
  • Acceptance: Final acceptance based on successful SITC and performance meets specified standards
  • Documentation: OEM authorizations and service capability proof to be provided with bid
  • Terms: All-inclusive bid price; no separate charges for SITC beyond quoted price

Key Specifications

    • Product: Coffee Dispensing Machine (V2) with Q3 configuration
    • Key features: Continuous dispensing, Auto-clean, Auto flushing, Tamper-proof, Programmable beverages, Flow meter, Digital drink counter
    • Dimensions/Capabilities: Inbuilt milk container capacity, Hot water storage (L), Raw mixture chamber capacity (L), Dispensing rate (cups/hr), Inner water storage for steaming
    • Materials: Body Material, Dispensing Valve Material, Tray Material, Raw Mixture Chamber Material
    • Design: Volume adjustment, Steaming facility, Water supply integration, protection against empty steaming chamber, protection against over pressure (non-espresso context)
    • Controls: Front LCD programming, Sleep mode, Auto water flushing
    • Power: Power (kW)
    • Warranty: 1 year

Terms & Conditions

  • EMD/bid security: not explicitly stated; ensure compliance with Govt norms

  • Delivery: quantity may change ±25%, extended delivery rules apply

  • Warranty: 1-year OEM warranty with on-site service and certificates

Important Clauses

Payment Terms

All-inclusive SITC price; no extra charges beyond quoted price; OEM warranty certificates required at delivery

Delivery Schedule

Delivery period subject to option clause; additional time formula applies with minimum 30 days

Penalties/Liquidated Damages

Not specified in provided data; ensure alignment with standard government contract LD provisions

Bidder Eligibility

  • Experience in supplying or installing coffee dispensing or allied beverage machines

  • Demonstrated after-sales service capability in India with regional centers

  • Compliance with OEM warranty and certification requirements

Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
Type Type of machine Operation Mode Automatic
Type Item Dispensed Tea-Coffee-Milk-Water-Soup, Cappuchino-Café Mocha- Hot Chocolate- Freshly brewed tea- Lemon tea-Ginger tea-Masala tea- Cardamom Tea, Soup-No Sugar added Coffee-Espresso, Cappuchino-Café Mocha- Hot Chocolate-Lemon tea-Ginger tea-Masala tea
Material Body Material Prepainted Sheet, ABS Plastic, Galvanished Iron sheet, Stainless Steel 304 Or higher
Material Dispensing Valve Material Plastic, ABS Plastic, Stainless Steel 304 Or higher
Material Tray Material Fibre, Nylon, Plastic, Stainless steel 304 Or higher
Material Material of Raw Mixture Chamber Nylon, Fibre, Polypropylene Or higher
Design Number of Raw Mixture Chamber 1, 2, 3, 4, 5, 6 Or higher
Design Volume Adjustment Yes, No
Design Steaming Facility Yes, No
Design Water Supply in machines Through Suction pipe, Through Top load bottle, Submersible pump
Design Protection against empty steaming chamber (Hint: Select No for Non Espresso machines) Yes, No
Design Protection against over pressure steaming (Hint: Select No for Non Espresso machines) Yes, No
Design Bean Hooper included Yes, No
Control Features Continuous dispensing function Yes, No
Control Features Auto-clean and auto flushing function to maintain hygiene Yes, No
Control Features Tamper proof Yes, No
Control Features Programmable digital controls Pre-programmed beverages 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14 Or higher
Control Features Flow Meter Yes, No
Control Features Digital meter to count no. of drinks dispensed Yes, No
Control Features Programming on front LCD Panel Yes, No
Control Features Auto water flushing Yes, No
Control Features Sleep mode Yes, No
Dimensions Inbuilt Milk Container Yes, No
Dimensions Milk inbuilt container capacity(ltr) 1, 2, 3, NA Or higher
Dimensions Inner Water Storage for steaming Yes, No
Dimensions Inbuilt hot water Storage Capacity ( Ltr ) 0.5, 1.0, 1.5, 2.0, 2.5, 3.0 Or higher
Dimensions Raw Mixture chamber capacity (ltr) 1, 2, 3, 4, 5 Or higher
Dimensions Dispensing rate (cups per hr) 50, 60, 70, 80, 90, 100, 110, 120, 130, 140, 150, 160, 170, 180, 190, 200, 210, 220, 230, 240 Or higher
Performance Power (KW) 1.0-1.5, 1.6-2.0, 2.0-2.5, 2.6-3.0
Warranty Warranty(year) 1, 2, 3 Or higher

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar coffee/food service equipment projects

4

Financial statements or turnover proof

5

Bid security/EMD documentation (as applicable by organization)

6

OEM authorization and warranty certificates

7

Technical compliance certificates for the coffee dispensing machine

8

Installation, Commissioning & Training plan

9

Service center details near consignee destinations

Frequently Asked Questions

How to bid for the Indian Army coffee machine tender in India 2025

Bidders must submit GST, PAN, experience certificates, financials, EMD documents, OEM authorizations, and technical bid. Ensure SITC scope is clearly priced and includes installation, testing, commissioning, and training. Meets 1-year OEM warranty and provide service center details.

What documents are required for the Coffee Dispensing Machine tender in India

Submit GST certificate, PAN, experience certificates for similar projects, financial statements, EMD proof, OEM authorization, technical compliance certificates, installation and training plan, and service center details near consignee locations as per T&C.

What are the technical specifications for the V2 Q3 coffee machine

Key specs include continuous dispensing, auto-clean, auto-flush, tamper-proof design, front LCD programming, flow meter, digital drink counter, integrated milk and hot water storage, raw mixture chamber capacity, and dispensing rate in cups per hour; power rating specified in tender.

What is the warranty requirement for the coffee machine procurement

The tender requires an OEM warranty of 1 year from final acceptance after SITC, with certificates submitted at delivery and a service network across India for after-sales support.

What is the delivery flexibility for quantity under this tender

Contract allows ±25% quantity variation; delivery period adjusts according to the specified formula with a minimum of 30 days, starting from the last date of the original delivery order.

Which organization is issuing the coffee machine tender in 2025

The tender is issued by the Indian Army, Department Of Military Affairs, for supply of a Coffee Dispensing Machine (V2) with Q3 configuration, under government procurement norms.

What are the essential safety and design features required

Mandatory features include protection against empty steaming chamber, protection against over-pressure (non-espresso context), tamper-proof design, and hygiene-focused auto-clean/auto-flush mechanisms for reliable operation.

Where will installation and service centers need to be located

Bidder must provide well-established India-wide installation, commissioning, and maintenance service groups with center locations near consignee destinations; include contact details and response times in the bid.