GEM

Office Of DG (ls) Defence Research & Development AMC for Universal Testing Machine Bangalore 2025

Posted

28 Oct 2025, 02:24 pm

Deadline

07 Nov 2025, 03:00 pm

Progress

Issue28 Oct 2025, 02:24 pm
AwardPending
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Quantity

1

Bid Type

Single Packet Bid

Tender Overview

The Office Of Dg (ls) under the Department Of Defence Research & Development invites bids for AMC of a universal testing machine in BANGALORE, KARNATAKA. The scope covers a two-year AMC with preventive maintenance every six months and a 48-hour response time for breakdowns. An ePBG/FDR of 3% of the total contract value is required, with BG validity extending 60 days beyond the contractual obligation (approximately 26 months). Pre-owned equipment, if applicable, must be OEM-authorized for participation. An office of the service provider must be located within the consignee state.

Key differentiators include mandatory OEM authorization for proprietary pre-owned units, and strict compliance with government procurement terms including bid security declarations and anti-border restrictions. This tender emphasizes timely service, supplier accessibility, and adherence to security procurement norms.

Technical Specifications & Requirements

  • Service scope: AMC for a universal testing machine
  • AMC period: 2 years from the date of supply order
  • Preventive maintenance: every 6 months as per Annexure III
  • Response time: within 48 hours of breakdown intimation
  • ePBG/FDR: 3% of total contract value; validity to cover entire contract
  • Eligibility: OEM authorization required if the product is proprietary; only OEM-authorized firms can participate
  • Documentation: Bid security declaration required; border-certification per Government Order No. F.No.6/18/2019-PPD
  • Provider location: Must have a service office in the state of the consignee

Terms, Conditions & Eligibility

  • ePBG/FDR details: 3% of total contract value; validity up to 60 days beyond 26-month contract
  • Payment/EMD: Bid security declaration required in lieu of EMD; non-submission may lead to rejection
  • OEM authorization: Required for proprietary or OEM-specific services
  • Border certification: Provide certificate per Govt. PPD order
  • Assignment: Contract non-transferable; no assignment of the contract
  • Response time & service: 48-hour response; AMC period starts at supply order date
  • Non-specified items: Ensure submission of all mandatory certificates and documents per ATC/ATC amendments

Key Specifications

    • Product/Service: AMC for Universal Testing Machine
    • AMC Duration: 2 years from supply order date
    • Preventive Maintenance: every 6 months as per Annexure III
    • Breakdown Response Time: 48 hours
    • Performance Bond: ePBG/FDR = 3% of total contract value, valid for 60 days beyond contract
    • OEM Authorization: Required if the item is proprietary
    • Delivery/Installation: Not specified in data; ensure alignment with contract
    • Eligibility: Office of service provider located in Karnataka; anti-border certificate required

Terms & Conditions

  • ePBG/FDR amount and validity up to 60 days beyond 26 months

  • 2-year AMC with 6-month preventive maintenance cycles

  • OEM authorization mandatory for proprietary equipment

Important Clauses

Payment Terms

Bid security declaration in lieu of EMD; non-submission may lead to rejection

Delivery Schedule

AMC begins from supply order date; equipment service office must be in consignee state

Penalties/Liquidated Damages

Response time must be met (48 hours); non-compliance may lead to contract risk per ATC

Bidder Eligibility

  • OEM authorization required for proprietary equipment

  • Service office located in Karnataka (consignee state)

  • No liquidation, bankruptcy, or similar proceedings; require undertaking

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Required Documents

1

GST Registration Certificate

2

PAN Card

3

Experience Certificates for similar AMC projects

4

Financial Statements (latest year)

5

Bid Security Declaration in lieu of EMD

6

OEM Authorization / Manufacturer Authorization

7

Proof of service office in the state of the consignee

8

Anti-border certificate per Govt. Order F.No.6/18/2019-PPD

9

Technical compliance certificates, if any

10

ePBG/FDR submission proof (3% of total contract value)

Frequently Asked Questions

How to bid for AMC of universal testing machine in Bangalore?

Bidders must submit GST, PAN, experience certificates, and financial statements along with OEM authorization if required. Provide ePBG equal to 3% of total contract value and a bid security declaration. Ensure service office is located in Karnataka and comply with border certification per Govt. order.

What documents are required for the universal testing machine AMC tender in Karnataka?

Required documents include GST registration, PAN, experience certificates for similar AMCs, latest financial statements, OEM authorization, bid security declaration, proof of Karnataka service office, and ePBG submission. Ensure all certificates required by ATC are uploaded.

What are the technical requirements for the universal testing machine AMC?

The AMC covers maintenance of a universal testing machine with a 2-year term, biannual preventive maintenance, and a 48-hour breakdown response. OEM authorization is mandatory if the unit is proprietary; ensure compliance with annexed maintenance schedule and service terms.

What is the ePBG amount for this Karnataka tender and its validity?

The ePBG is 3% of the total contract value and must remain valid up to 60 days beyond the 26-month contract period. Failure to submit ePBG according to the timeline may result in contract cancellation.

What are the delivery and service location requirements for bidders?

Bidders must have an office located in the state of the consignee (Karnataka). The service provision should be in-state, with a breakdown response within 48 hours of notification, and preventive maintenance every six months per Annexure III.

Which certifications are mandatory for the OEM-authorized AMC bidder?

Mandatory OEM authorization/certification is required for proprietary equipment. Additionally, bidders must provide anti-border certification as per Govt. Order No. F.No.6/18/2019-PPD and submit relevant ATC certificates.

What happens if a bidder fails to submit the bid security declaration?

Failure to submit the bid security declaration by the bid opening time may lead to automatic rejection. The bidder must upload the declaration with the bid documents as per ATC guidelines.

What is the contract term for the AMC and future maintenance schedule?

The AMC term is 2 years from the supply order date, with preventive maintenance every 6 months as per Annexure III. The vendor must respond to faults within 48 hours of breakdown notification.