GEM

Doc Admin Department Of Commerce Office Suite Software Tender Delhi/NCR IS 9001 & ISO 2018 Compliant 2025

Posted

24 Oct 2025, 11:06 pm

Deadline

14 Nov 2025, 10:00 am

EMD

₹50,000

Location

NEW DELHI , DELHI

Progress

Issue24 Oct 2025, 11:06 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

42

Bid Type

Two Packet Bid

Categories 1

SOFTWARE

Tender Overview

Organization: Doc Admin, on behalf of the Department Of Commerce. Procurement of Office Suite Software (V3) – PAC Only for deployment across the Delhi/NCR region. EMD: ₹50,000. Estimated value: not disclosed. Delivery location: Delhi/NCR; installation and licensing across user endpoints. Scope includes: proprietary office suite, license types, OS support, and cloud storage provisions. Unique aspects include MeitY-empanelled cloud storage, eligibility for 25% quantity variation, and on-site/off-site support considerations. This tender targets vendors with ISO 9001:2018 or equivalent, OEM authorization, and prior MS Office supply experience to government entities. The document emphasizes service centers in the consignee’s state and notarized declarations on blacklist status. The option clause enables fluctuating quantities and extended delivery windows with calculated timelines based on original delivery periods.

Technical Specifications & Requirements

  • Categories covered: Office Suite, Licensing Options, Proprietary Suite, Supported Operating Systems, and Cloud Storage provisions.
  • Cloud Storage: Provided in GB; MeitY empanelment required; exact capacity not disclosed in the data.
  • Support window: Years for patches, bug fixes, and version upgrades are not specified; bidders must infer from standard OEM practice unless stated otherwise.
  • Documentation expectations: OEM authorization, ISO 9001:2018 or equivalent, and local Delhi/NCR office proof.
  • Delivery scope: Option Clause allows up to 25% quantity change at contract, with delivery period adjustments; minimum 30 days for additional time.

Terms, Conditions & Eligibility

  • EMD: ₹50,000.
  • Financial standing: Positive cumulative net worth over last 3 financial years; solvency certificate for at least 50% of estimated bid value.
  • Local presence: Office in Delhi/NCR with documentary evidence (GST/PMI, etc.).
  • Certifications: ISO 9001:2018 or equivalent; OEM authorization with technical compliance.
  • Experience: Prior supply of MS Office or similar software to government/PSU in last 3 years.
  • Service & Support: Functional service center in the consignee state; establish within 30 days if not present. Escalation matrix required.

Key Specifications

  • Office Suite Software (V3) – PAC Only

  • Proprietary Office Suite with licensing options

  • Supported Operating Systems must be specified by vendor

  • Cloud Storage provision with MeitY empanelled provider

  • Number of years for patches/bug fixes and version upgrades (not explicitly provided)

  • Cloud storage capacity in GB (not disclosed)

Terms & Conditions

  • EMD amount is ₹50,000 with eligible payment terms

  • 50% solvency certificate requirement from a nationalized bank

  • Local Delhi/NCR office proof and ISO 9001:2018 certification required

Important Clauses

Payment Terms

Not explicitly detailed beyond EMD; bidders should anticipate standard govt terms and include banking instructions in bid

Delivery Schedule

Option clause permits up to 25% quantity variation; delivery period adjusted by formula with minimum 30 days

Penalties/Liquidated Damages

Not specified; standard government contract LDs to be confirmed during bid stage

Bidder Eligibility

  • Positive cumulative net worth in last 3 financial years

  • Solvency certificate for 50% of estimated bid value

  • Local Delhi/NCR office proof and ISO 9001:2018 certification

Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
BASIC INFORMATION Offered Product are Government Edition
SCOPE OF LICENSE Types of License Perpetual
SCOPE OF LICENSE Licensing Option Device Based
OFFICE SUITE Proprietary Suite Microsoft Office LTSC Standard
OFFICE SUITE Office Suite Package/Software contains Access/App sheet (features- creating and managing relational databases with forms, queries, reports, and data entry automation), Note-Taking tool (features- create organize and share notes across devices), Presentation software (features- Slide Templates, Text Formatting, Graphics Insertion,Multimedia support, Animation & Transition, Collaboration and sharing), Publisher/Slides/Creator (features- Brochures, flyers, newsletters, and business card, layout and design tools), Spreadsheet (features- formula calculations, data tables, cell formatting, Pivot Table/ Table, Charts and Graphs,Real time Collaboration,), Word Processor (features- text editing and formatting, document structuring, spell check, templates, file export)
OFFICE SUITE Operating Systems Supported by the offered product Windows
OFFICE SUITE Number of Years upto which support is available from OEM/Seller for Updation (Patches and Bug fixes) within support period (Hint: Choose 0 for no such support provided) 5 Or higher
OFFICE SUITE Number of Years upto which support is available from OEM/Seller for Upgradation of version within support period(Hint: Choose 0 for no such support provided) 0, 1, 3, 5 Or higher
Minimum Requirements at User End Software supplied through Cloud Activation
Cloud Storage Cloud Storage Provided (in GB) 0.0 Or higher
Cloud Storage Cloud storage provider empanelled with MeitY NA Or higher

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Required Documents

1

Experience Criteria

2

Past Performance

3

Bidder Turnover

4

Certificate (Requested in ATC)

5

OEM Authorization Certificate

6

OEM Annual Turnover

7

Additional Doc 1 (Requested in ATC)

8

Additional Doc 2 (Requested in ATC)

9

Additional Doc 3 (Requested in ATC)

10

Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria

11

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

How to bid for Office Suite Software tender in Delhi-NCR 2025

Bidders must submit commercial and technical bids with ₹50,000 EMD and provide ISO 9001:2018 certification, OEM authorization, and evidence of a Delhi/NCR service center. Include solvency certificate for 50% of bid value and prior MS Office supply experience to government bodies within 3 years.

What documents are required for the Delhi Office Software tender

Submit GSTIN, PAN, experience certificates, financial statements, EMD proof, OEM authorization, technical compliance documents, and proof of the Delhi/NCR office. Ensure service center evidence and escalation matrix are included for government procurement compliance.

What are the licensing options for the Office Suite V3 PAC

Licensing options cover types of licenses under a proprietary Office Suite with OS support. Cloud storage capacity must be stated by the bidder; MeitY-empanelled cloud storage provider is preferred. Ensure license compatibility with Windows and other listed operating systems.

What is the delivery timeline and option clause details

Delivery can vary up to 25% additional quantity at contract rates. Delivery period starts after the last delivery order date; minimum extension is 30 days if extended. If exercised during extended delivery, time scales accordingly to the original period.

What are the eligibility criteria for ISO 9001:2018

Bidders must hold an ISO 9001:2018 certification or equivalent; provide certificate number, issuing body, and validity. This is a mandatory condition for registration and eligibility in the Department of Commerce procurement.

What is the required solvency certificate amount for bid

A solvency certificate equal to 50% of the estimated bid value must be issued by a nationalized or scheduled commercial bank, validating bidder financial stability for the Office Suite procurement.

Where can bidders prove Delhi/NCR presence for service

Provide documentary evidence of a local Delhi/NCR office (GST/Electricity bill or GST certificate) along with bid. If not present, establish a functional service center within 30 days of award; payment release contingent on evidence.

What are the cloud storage requirements and MeitY clause

Cloud storage must be provided by a MeitY-empanelled provider; exact GB capacity is not disclosed. The bidder must declare capacity, ensure secure access, and align with MeitY cloud storage guidelines for government deployments.

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