Indian Air Force Behind the Ear Hearing Aid Digital Tender Kanpur Lucknow 2026 MDR IS 16127

Tender Overview

The Indian Air Force, Department of Military Affairs, is inviting bids for Behind the Ear Hearing Aid (Digital) devices in the Kanpur/Lucknow region. The procurement focuses on BTE digital hearing aids with MDR 2017 compliance and IS 16127 packaging standards. Key eligibility includes a three-year minimum operating history and a nearby service centre, plus OEM authorization. Two BASLP audiologists with valid RCI registration must support ENT OPD trials at 7AFH. Optional comprehensive warranty is available via bidding. This opportunity targets suppliers with medical device manufacturing or distribution capabilities and established service networks in Uttar Pradesh.

• Organization: Indian Air Force (Department of Military Affairs)
• Product: Behind the Ear Hearing Aid (Digital)
• Location: Kanpur/Lucknow, Uttar Pradesh
• Standards & Compliance: MDR 2017, IS 16127 (Latest) for packing and product dimensions
• Experience & Eligibility: 3+ years, audiologist support (BASLP with RCI), OEM authorization
• Warranty: 3 years minimum; optional comprehensive warranty via bid

Technical Specifications & Requirements

• Product name/details: Behind the Ear Digital Hearing Aids with adjustable tone, AGC/compression, and multiple listening programs
• Standards & certifications: MDR 2017 compliance; IS 16127 (Latest) for dimensions, packing, and marking; Electrical Safety Standards; Valid Medical License under Drugs and Cosmetic Act 1940
• Technical specs to meet: Maximum OSPL 90, HF average OSPL 90, minimum number of channels/bands, frequency range, THD at 500/800/1600 Hz (RTG), Equivalent Input Noise, Induction coil/Telecoil sensitivity, Low battery indicator, dimensions per IS 16127
• Controls & features: Minimum number of programs, AGC/Compression, tone adjustment options, battery type and size, included ear inserts, external carrying case
• Warranty & quality: 3-year warranty (catalogue warranty may be superseded by comprehensive warranty if bid option chosen); test reports for each batch per MDR 2017; service/warranty support requirements
• Delivery & packaging: Packing and marking per IS 16127 (Latest); OEM authorization required; service and warranty documents to be provided with bid or on delivery

Terms, Conditions & Eligibility

• EMD / financial proofs: Not explicitly disclosed here; bidders must comply with GeM GST invoice uploads and EFT mandates
• Experience & eligibility: 3+ years in similar medical device supply; established shop near 7AFH area, Kanpur/Lucknow; service centre proximity
• Documentation: PAN card, GSTIN, cancelled cheque, EFT mandate; OEM authorization letter; BASLP audiologist registrations with copies
• OEM authorization: Mandatory whether OEM directly or authorized distributor; supplier must attach OEM authorization certificate with bid
• Option clause: Purchaser may increase/decrease quantity up to 50% at contract rates; delivery timelines adjust accordingly with minimum 30 days
• Shelf life: Minimum five years for product/spare parts; remaining shelf life at supply should be balanced
• Delivery & payment: Delivery period as per contract; payment terms aligned with GeM invoice submittals; supplier to ensure GST compliance at submission
• Warranty & penalties: Minimum 3-year warranty; comprehensive warranty option if bid specifies; LD/penalty terms to be clarified in contract