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Field Operations Division NSO Tablet Computer Tender 2025 India ISO 9001 IPv6 Ready | BOM/NSO Procurement

Bid Publish Date

24-Nov-2025, 8:32 pm

Bid End Date

04-Dec-2025, 9:00 pm

Location

HYDERABAD , TELANGANA

Progress

Issue24-Nov-2025, 8:32 pm
AwardPending
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Quantity

94

Bid Type

Two Packet Bid

Key Highlights

  • • Brand/OEM requirements: OEM or Authorized Seller must have registered India office for after-sales service
  • • Technical standards: IPv6 readiness from day one; ISO 9001 certification required
  • • Service infrastructure: Functional Service Centre in each consignee state or establish within 30 days of award; dedicated toll-free service line; escalation matrix
  • • Commercial terms: quantity variation up to 25% during contract; extended delivery period rules with minimum 30 days
  • • Eligibility: three-year average turnover with documentary evidence; must meet turnover criteria per bid document
  • • Warranty/Support: SITC scope includes installation and commissioning; service availability prerequisites before payment
  • • Penalties/Delivery: delivery period rules tied to original/extended delivery periods; option-driven adjustments

Categories 2

COUGH AND COLD MEDICINE PENTOPRAZOLE

Tender Overview

The Field Operations Division (fod) on behalf of the National Sample Survey Office (NSSO) invites bids for a Tablet Computer procurement under a supply, installation, testing and commissioning scope. The contract requires ISO 9001 certification, IPv6 readiness from day one, and a functional service centre in the consignee’s state. OEMs must have registered Indian offices for after-sales support and a toll-free helpdesk. The bidder must demonstrate three-year turnover in line with bid documents and ensure delivery terms accommodate quantity variation up to 25% with extended delivery periods. This procurement emphasizes after-sales service infrastructure alongside product compliance, with emphasis on IPv6 readiness and warranty/penalty considerations.

Technical Specifications & Requirements

  • Product: Tablet Computers (V2) for NSSO rollout; Category: Tablet Computers; Scope: Supply, Installation, Testing, and Commissioning (SITC).
  • Key requirements: IPv6 ready from day one; ISO 9001 certified bidder or OEM; OEM registered office in India for after-sales service; Functional Service Centre in each consignee state or establish within 30 days of award; dedicated toll-free service line; escalation matrix for service support.
  • Additional considerations: service centers must demonstrate ongoing capability; service/maintenance terms to be fulfilled prior to payment release; no BOQ items listed; emphasis on post-sale support and network readiness.

Terms, Conditions & Eligibility

  • Edition of option clause: quantity may be increased/decreased by up to 25% during contract; extended delivery time computed with minimum 30 days.
  • Compliance: IPv6 readiness, ISO 9001, Indonesian? (interpreted) ISO standard; service centers in-state; toll-free and escalation matrix requirements.
  • Financials: bidder turnover must meet minimum average turnover over last three financial years; audited balance sheets or CA certificate required; OEM must have India-based office for after-sales service; supplier must provide documentary evidence prior to payment release.

Key Specifications

  • Product/service names: Tablet Computers (V2) for NSSO procurement

  • Quantities: 25% quantity variation allowed during contract; no BOQ items listed

  • EMD/Value: Not disclosed in data; emphasis on minimum turnover evidence

  • Experience: Demonstrated after-sales service capability in India; OEM/authorized seller with registered office

  • Quality/compliance: IPv6 readiness; ISO 9001 certification

  • Delivery/Installation: SITC scope; delivery timeline governed by option clause and extended delivery periods

Terms & Conditions

  • Delivery windows may extend based on 25% quantity changes with a minimum 30 days extension

  • IPv6 readiness and ISO 9001 compliance are mandatory for bidder and/or OEM

  • Functional service centre in each consignee state or establish within 30 days of award; toll-free service

Important Clauses

Delivery Schedule

Quantity variation up to 25% permitted; additional time computed as (Increased quantity ÷ Original quantity) × Original delivery period, minimum 30 days

Service & Support

Functional service centre in each consignee state or establishment within 30 days; dedicated toll-free number and escalation matrix required

ISO & OEM

Bidder or OEM must hold ISO 9001; OEM must have registered office in India for after-sales service

Bidder Eligibility

  • Minimum average annual turnover over the last 3 financial years as specified in bid document

  • ISO 9001 certification for bidder or OEM

  • Indian registered office for after-sales service; functional service centre in consignee state or plan to establish within 30 days

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN)

3

Audited financial statements or CA certificate showing turnover for last 3 years

4

ISO 9001 certification document

5

OEM authorization letter or Authorized Seller certificate

6

Proof of registered Indian office for after-sales service

7

Evidence of functional service centre in the state of consignee or plan to establish within 30 days of award

8

Dedicated toll-free service number and escalation matrix details

9

Any previously executed SITC contracts for tablets (if required by bid)

Frequently Asked Questions

Key insights about TELANGANA tender market

How to bid for the NSSO tablet tender in India 2025 with IPv6 readiness?

Bidders must submit ISO 9001 certification, Indian OEM/authorized seller documentation, and evidence of a registered Indian office for after-sales service. Include three-year turnover proof, GST, PAN, and a plan for a state-wise service centre or confirmation of established centers within 30 days of award. Deliver SITC scope details and warranty terms.

What documents are required for NSSO tablet computer procurement in 2025?

Required documents include GST registration, PAN, audited financial statements or CA certificate showing last three years turnover, ISO 9001 certificate, OEM authorization, proof of Indian office, service centre plan, toll-free service number, escalation matrix, and prior SITC experience if requested.

What are the technical specs for IPv6 ready tablet procurement in NSSO tender?

The bidder must ensure IPv6 readiness from day one, with no stated version gaps. The product must be Tablet Computers (V2) suitable for SITC, including installation and commissioning. ISO 9001 certification is mandatory for bidder or OEM.

What is the delivery extension rule for NSSO tablet tender 2025?

Delivery extensions allow up to 25% quantity change with a calculated extra time: (Increased quantity ÷ Original quantity) × Original delivery period, minimum 30 days. Original delivery period rules apply; extended periods may be used if the option clause is exercised.

What are the service center requirements for NSSO tablet supply?

A functional service centre must exist in each consignee state or be established within 30 days of award. A dedicated toll-free number and escalation matrix for service support must be provided, with payment release conditioned on evidence of a functional service centre.

What turnover criteria must bidders meet for the NSSO tablet bid 2025?

Bidders must show minimum average annual turnover over the last three financial years as specified in the bid document, supported by audited balance sheets or CA certificates. This confirms financial capacity to sustain SITC and warranty obligations.

What certifications are mandatory for NSSO tablet procurement bidders?

Mandatory ISO 9001 certification for the bidder or OEM, plus compliance with IPv6 readiness. OEM authorization or proof of registered Indian office for after-sales service is required to ensure timely maintenance and support.

How is payment conditional in the NSSO tablet procurement terms?

Payment is contingent on submission of necessary service centre evidence and compliance documents. The contract involves SITC delivery with potential 25% quantity variation; ensure all delivery and service milestones align with the option clause and extended delivery rules.

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