GEM

North Eastern Railway Cab & Taxi Hiring Services Tender 2025 Trip SUV 2500 KM/Month IS 550 Compliance Noted

Bid Publish Date

24-Nov-2025, 12:15 pm

Bid End Date

01-Dec-2025, 10:00 am

Value

₹10,41,576

Progress

Issue24-Nov-2025, 12:15 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Categories 1

Tender Overview

Organization: North Eastern Railway (Indian Railways) seeks cab & taxi hiring services for SUV category with a monthly usage cap of up to 2500 KM and outstation 24x7 support. Estimated contract value is ₹1,041,576. Location details are not specified in the data; scope centers on railway mobility services and on-demand executive travel for rail operations. A notable differentiator is the inclusion of an excess settlement option for add-on charges and a flexible quantity/duration clause of up to ±25%. The tender emphasizes service support, contractual liability rules, and a dedicated support channel. The lack of BOQ items suggests a framework with variable usage while maintaining monthly invoicing for defined usage bands.

Technical Specifications & Requirements

  • Category: Monthly Basis Cab & Taxi Hiring Services – SUV
  • Delivery/Usage: Upto 2500 KM per month with Outstation 24x7 coverage
  • Estimated Value: ₹1,041,576; no BOQ items available
  • Contract Flexibility: 25% quantity/duration variance at issue; post-award increases capped at 25%
  • Excess Settlement: Allows additional charges up to a specified percentage; require support documents at invoicing
  • EMD/PBG: Performance security via Account Payee Demand Draft (DD) in favour of Office Of FA&CAO, Gorakhpur, North Eastern Railway; post-award DD copy upload acceptable
  • Service Support: Dedicated toll-free support required by bidder/OEM
  • Payment for extra kms: If monthly usage exceeds variant, paid per schedule; unused kms carry forward up to 6 months; forward-month adjustments limited accordingly
  • Liability: Seller remains liable even with subcontracting/assignment; needs prior buyer consent
  • Compliance: No explicit technical specs; focus on service capability and contractual terms

Terms, Conditions & Eligibility

  • EMD/Performance Security: DD submission option; DD copy upload allowed post-award with hard copy delivery within 15 days
  • Financial Standing: Bidder must not be in liquidation or bankruptcy; must upload undertaking
  • Assignment/Sub-contracting: Requires buyer consent; joint and several liability remains with seller
  • Support Channel: Dedicated toll-free service number required
  • Payment Terms: Invoicing aligns with monthly usage and excess settlement provisions; timing not fully specified
  • Delivery/Service Scope: 24x7 outstation service; kilometer-based cadence with variant regimes
  • Documentation: GST, PAN, experience/financials, and bid-specific forms likely required (not fully enumerated)

Key Specifications

    • Category: Monthly Basis Cab & Taxi Hiring Services – SUV
    • Quantity: Up to 2500 KM per month
    • Coverage: Outstation 24x7
    • Estimated Value: ₹1,041,576
    • Flexibility: ±25% quantity/duration (pre/post award)
    • Excess Settlement: additional charges permissible up to specified % with supporting documents
    • EMD/PBG: DD in favour of Office Of FA&CAO, Gorakhpur, North Eastern Railway; copy upload allowed
    • Support: Dedicated toll-free service for bidder/OEM
    • Payment for extra kms: per schedule; unused kms carried forward up to 6 months

Terms & Conditions

  • EMD/PBG submission via DD or online as per GeM terms

  • Flexible quantity/duration up to 25% both pre-and post award

  • Advance/onsite payment terms not explicitly stated; invoicing tied to monthly usage

  • Need for dedicated toll-free service number

  • Sub-contracting allowed only with buyer consent

Important Clauses

Payment Terms

Invoices may include excess settlement charges up to a defined percentage; require supporting documents; payment cadence tied to monthly usage

Delivery Schedule

Service delivery is continuous (24x7) for outstation trips; no fixed delivery date—based on monthly km usage and bookings

Penalties/Liquidated Damages

Liability remains with seller; penalty terms not explicitly stated in data; adherence to service levels implied

Bidder Eligibility

  • Not under liquidation or bankruptcy; provide undertaking

  • Ability to supply SUV cab services on a monthly km-based contract

  • Must maintain dedicated toll-free service support

Past Similar Tenders (Historical Results)

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for cab/taxi services

4

Financial statements or turnover details

5

EMD submission document (DD or electronic) as applicable

6

Performance security documentation (PBG) or DD copy

7

Technical compliance certificates or OEM authorizations (if applicable)

8

Proof of service support capability (dedicated toll-free number)

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

How to bid for cab hiring services with monthly KM limits in NE Railway?

Bidders must submit GST, PAN, experience proofs, and financials, plus EMD/DD as required. The contract allows up to ₹1,041,576 value with a max monthly KM of 2500; ensure 24x7 outstation coverage and Toll-free support availability. Include an undertaking against liquidation.

What documents are required for NE Railway SUV cab tender submission 2025?

Prepare GST certificate, PAN, company profile, experience certificates, financial statements, EMD/DD proof, OEM authorizations if any, and a dedicated service support contact. Ensure the DD is in favour of Office Of FA&CAO, Gorakhpur, with delivery within 15 days after award.

What are the key contract terms for excess settlement in NE Railway bid?

Excess settlement permits additional charges up to a defined percentage on the item-level total value, including addons, with mandatory supporting docs at invoice creation. Ensure total invoice remains within negotiated limit and declare applicability during invoicing.

When is payment triggered for extra kilometres in NE Railway cab service?

If monthly usage exceeds the variant, extra kilometres are paid per the schedule; unused kilometres may be carried forward for up to 6 months, after which adjustments stop. Invoicing aligns with monthly usage and agreed variants.

What is the required service support channel for NE Railway taxi tender?

Bidder or OEM must provide a dedicated toll-free number for service support, ensuring 24x7 accessibility to address on-ground cab issues and dispatch coordination as part of contract obligations.

What is the financial viability criterion for NE Railway cab bid 2025?

Bidder must not be under liquidation or bankruptcy and must upload an undertaking to that effect. Ensure financial health is demonstrated via standard financial statements and turnover visibility.

What is the monthly kilometre limit and outstation coverage in NE Railway cab tender?

Contract specifies up to 2500 KM per month with outstation 24x7 support; additional charges apply for excess kilometres as per schedule, while unused kilometres may carry forward for six months.