GEM

Indian Army Washing Machine Domestic Purpose Tender Rajauri Jammu & Kashmir 2025

Bid Publish Date

28-Nov-2025, 6:42 pm

Bid End Date

01-Dec-2025, 7:00 pm

Location

RAJOURI , JAMMU AND KASHMIR

Progress

Issue28-Nov-2025, 6:42 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 2

MACHINE WASHING MACHINE

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for a domestic washing machine, category: Washing Machine - Domestic Purpose, in RAJAURI, JAMMU & KASHMIR (185131). Although the BOQ lists 0 items and the exact quantity isn’t disclosed, bidders must plan for the option clause allowing up to 25% quantity variation and contract extension at the same rates. Unique aspects include mandatory in-state service presence for carry-in warranties or 30-day setup for on-site warranties, plus a dedicated toll-free service line and a formal escalation matrix. The procurement emphasizes post-award service readiness and flexible delivery windows tied to original and extended periods.

Technical Specifications & Requirements

  • No explicit technical specifications or product codes provided. Bidders should prepare to demonstrate capability to supply standard domestic washing machines meeting typical Indian Army use, with emphasis on reliable after-sales support in J&K.
  • Key service expectations include establishing a Functional Service Centre within 30 days if not present, or leveraging on-site warranty terms.
  • Service & Support terms require a dedicated toll-free number and a formal escalation matrix for service
  • The tender highlights option-based quantity adjustments up to 25% and corresponding delivery-time adjustments, calculated as (Increased quantity ÷ Original quantity) × Original delivery period, with a 30-day minimum.

Terms, Conditions & Eligibility

  • Quantity variation up to 25% during contract; delivery period aligned to last delivery order date with extended periods.
  • Service Centre requirement: in-state presence for carry-in warranty; or establish within 30 days post-award with documentary proof required for payment.
  • A dedicated toll-free service line and an escalation matrix must be provided by the bidder/OEM for service support.
  • Payment and other bid terms will follow standard government procurement practices; bidders must comply with the above service commitments and escalation procedures.

Key Specifications

  • Product/service names: Domestic washing machine

  • Estimated value: Not disclosed

  • EMD: Not disclosed

  • Category: Washing Machine - Domestic Purpose

  • Delivery: Not fixed; option clause 25% quantity variation

  • Experience: Demonstrated after-sales service capability

  • Warranty: In-state service presence or 30-day establishment

  • Service: Dedicated toll-free service line and escalation matrix

Terms & Conditions

  • Option Clause allows 25% quantity variation during contract and currency

  • In-state Service Centre requirement or 30-day establishment with evidence

  • Dedicated toll-free service support and escalation matrix required

Important Clauses

Payment Terms

Payment linked to documentary evidence of establishing service centre or proof of in-state coverage; standard government payment terms apply.

Delivery Schedule

Delivery period calculated from last date of original delivery order; extension rules apply with minimum 30 days.

Penalties/Liquidated Damages

Liquidated damages, if specified in standard terms, to be applied for delays in delivery or service unavailability per contract.

Bidder Eligibility

  • Experience in supplying domestic washing machines to government or large institutional buyers

  • Proven service network in Jammu & Kashmir or ability to establish within 30 days

  • GST registration and compliant financial standing

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates in supplying domestic appliances

4

Financial statements / turnover evidence

5

EMD/Security deposit (as applicable to tender)

6

Technical bid documents and compliance certificates

7

OEM authorization letters (if bidding as authorized dealer)

8

Service centre details or plan to establish within 30 days

9

Escalation matrix and dedicated toll-free service number

10

Proof of in-state service capability in Jammu & Kashmir

Frequently Asked Questions

Key insights about JAMMU AND KASHMIR tender market

How to bid for washing machine tender in Rajouri for Indian Army 2025?

Submit GST, PAN, and experience certificates, plus financial statements. Provide documentary evidence for in-state service capability or plan to establish a Functional Service Centre within 30 days. Include OEM authorizations if bidding as an authorized dealer and ensure compliance with the 25% quantity variation clause.

What documents are required for Indian Army washing machine bid in J&K?

Required documents include GST certificate, PAN, experience certificates in domestic appliance supply, financial statements, EMD documentation, technical compliance certificates, OEM authorization, and proof of an in-state service centre or establishment plan within 30 days.

What is the minimum delivery time under option clause for quantity increase?

Delivery time adjusts with increased quantity using (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days. If original delivery is under 30 days, minimum equals the original period.

What are the service requirements for warranty in this tender?

If carry-in warranty exists, a functional service centre must be in the state; otherwise establish one within 30 days post-award. The bidder must provide a dedicated toll-free service line and an escalation matrix for support.

Which region is eligible for service centre requirements?

Service centre eligibility applies to the State of the consignee location in Jammu & Kashmir. If not present, bidders must establish within 30 days and provide documentary proof before payment release.

What are the key term variations allowed in this washing machine tender?

The purchaser may increase/decrease quantity up to 25% at contracted rates during placement of contract and within currency, with delivery timelines adjusted accordingly and minimum 30 days for any extension.