13" Mac Book-Air,Ultra-7-Galaxy-Note Book
Indian Army
ALMORA, UTTARAKHAND
Posted:
8 July 2025
Closed:
18 July 2025
GEM
Tender Overview
The Indian Army, under the Department of Military Affairs, seeks procurement of high-end tablets/convertibles (HP Omni Book X Flip and Galaxy Tab S11 Ultra 5G) with associated supply, installation, testing, commissioning, and operator training. Estimated value and EMD are not disclosed. The scope emphasizes complete delivery including statutory clearances where applicable, with a focus on ensuring continued service availability and post-warranty support via an established regional service network. Unique terms include option-based quantity adjustments and a requirement to maintain product lifecycle with at least five years of residual market life from award. Location details are not specified in the provided data, but the buyer mandates onboarding of OEM/authorized service centers and a dedicated support channel.
Technical Specifications & Requirements
- Scope of supply: Supply, Installation, Testing, Commissioning (SITC) of goods and operator training; inclusion of any required statutory clearances.
- Service capability: Functional Service Centre in the Consignee's State; implementation within 30 days if not pre-existing; documentary evidence of the center required for payment release.
- Support: Dedicated toll-free service contact; escalation matrix to be provided by bidder/OEM.
- Delivery flexibility: Quantity may be increased up to 25% of the bid/contracted quantity; delivery period adjustments based on the option clause with minimum 30 days,
- Product lifecycle: Offered products must not be end-of-life within at least 5 years residual market life.
- GST/financials: GST applicability self-verified by bidder; GST reimbursement as actuals or applicable rates, capped at offered GST percentage.
- Documentation: PAN, GSTIN, cancelled cheque, EFT mandate; vendor code creation prerequisites.
Terms, Conditions & Eligibility
- EMD/financial posture: Bidder must avoid liquidation or bankruptcy; provide an undertaking.
- Delivery terms: Original delivery window and extension mechanics as described; option-based time calculations apply.
- Warranty/onsite: On-site warranty for goods with required service support channels; service center establishment within 30 days of contract award if absent.
- Documentation submission: PAN, GSTIN, cancelled cheque, EFT mandate; OEM authorizations where applicable.
- Pricing: Bid price must include all costs; GST charged as per rules and not exceed the quoted rate.
- Compliance: Bidders must maintain non-obsolescence with at least 5-year market life post-bid; forward-looking support obligations implied.
