This government tender from the Gujarat Directorate of Archaeology & Museums offers a unique opportunity for experienced retail and museum management companies to operate souvenir shops at prominent archaeological and cultural sites. The project aims to enhance visitor engagement, promote local crafts, and generate revenue for the state's heritage initiatives. Bidders must demonstrate technical expertise, financial stability, and compliance with specified standards. The tender process involves multiple evaluation stages, including technical and financial assessments, scheduled for November 2025. The contract offers a significant avenue for businesses seeking to collaborate with the government in the cultural tourism sector. Interested companies should review the detailed tender documents, ensure all eligibility criteria are met, and participate in the upcoming bidding stages to secure this prestigious project. This initiative underscores Gujarat's commitment to preserving its cultural heritage while fostering economic growth through tourism.
Gujarat Government Tender for Souvenir Shop Management Operator at Archaeology Museums
Posted
18 Oct 2025, 10:00 am
Deadline
18 Nov 2025, 01:00 pm
EMD
₹17,100
Location
Progress
Tender Type
Open
Sector
State Governments & UT
Tender Fee
₹1,500
Contract Form
Works
Completion Period
As per tender Document Attached
Currency Type
Single
   
Categories
 2  
  Scope Of Work
The selected Management Operator will be responsible for:
- Operation and maintenance of souvenir shops at designated archaeological museum sites.
- Stock management, including procurement, inventory control, and display.
- Customer service to enhance visitor satisfaction.
- Revenue generation through sales, with adherence to government policies.
- Compliance with safety and security standards.
The process involves:
- Receiving and reviewing tender documents.
- Submitting technical and financial bids as per guidelines.
- Participating in evaluation stages scheduled on specified dates.
- Signing the contract with the Directorate of Archaeology & Museum.
| Key Deliverables | Specifications | 
|---|---|
| Souvenir Shop Management | Full operational control, stock handling, and customer service | 
| Maintenance | Regular upkeep and safety compliance | 
| Reporting | Monthly performance and sales reports | 
The scope also includes ensuring quality standards and timely reporting to the government authorities. The detailed scope is available in the tender documents linked in the official portal.
Technical Specifications
| Parameter | Requirement | 
|---|---|
| Shop Area | As specified in the tender documents | 
| Operating Hours | According to museum timings, with flexibility for special events | 
| Security | Adequate security arrangements including CCTV | 
| Inventory System | Digital inventory management software | 
| Payment Methods | Cash, digital payments, card facilities | 
Bidders must demonstrate the ability to deploy suitable stock management and customer service systems, ensuring compliance with safety and security standards. The technical proposal should include detailed plans for shop setup, staff training, and operational procedures.
Financial Requirements
The estimated project value ranges from ₹10 lakh to ₹15 lakh, depending on the scope and location. The financial bid should include:
| Cost Component | Details | 
|---|---|
| Initial Setup | Cost of shop setup and branding | 
| Operating Expenses | Staff salaries, utilities, maintenance | 
| Revenue Sharing | As per government norms | 
| Payment Terms | Payments will be released quarterly based on performance and compliance | 
Bidders must submit a detailed financial proposal using the prescribed format, ensuring transparency and competitiveness. The total bid amount should align with the project scope and market rates.
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Eligibility Criteria
 ✓ Must have valid digital signature certificates as per IT Act-2000.
✓ Must submit the tender fee of ₹1500 and EMD of ₹17,100.
✓ Proven experience in retail management, museum shop operations, or related services.
✓ Financial stability demonstrated through recent financial statements.
| Qualification Requirement | Details | 
|---|---|
| Experience | Minimum 3 years in retail or museum shop management | 
| Financial Capacity | Turnover of at least ₹50 lakh in the last fiscal year | 
| Certifications | Valid digital signature and necessary licenses | 
Important: Bidders must upload all required documents, including tender fee, EMD, and technical supporting documents, as specified in the tender guidelines.
   
Bidding Process
  Process Timeline
20-11-2025 12:00
20-11-2025 12:10
20-11-2025 12:15
Required Forms
PRIMARY
Tender Fee Form
Library-Standard
Emd Fee Form
Library-Standard
TECHNICAL
TECHNICAL BID SUBMISSION
User Defined Template-Standard
FINANCIAL
Annexure 1: Format for Financial Bid
User Defined Template-Secured
Required Documents
Stage - PRIMARY STAGE
Provide scan copy of Tender Fee
RequiredProvide scan copy of Tender EMD
RequiredStage - TECHNICAL STAGE
Upload technical supporting documents as mentioned in Tender documents
RequiredFrequently Asked Questions
What is the main objective of this Gujarat government tender?
This tender aims to select a qualified Management Operator to oversee the operation, maintenance, and management of souvenir shops at Archaeology & Museum sites managed by the Directorate of Archaeology & Museums, Gujarat. The goal is to enhance visitor experience, promote local crafts, and generate revenue for the museums.
Who is eligible to participate in this tender?
Eligible bidders must have valid digital signatures, demonstrate experience in retail or museum shop management, and possess financial stability with a minimum turnover of ₹50 lakh in the last fiscal year. Additionally, they must submit all required documents, including tender fee and EMD, as specified in the tender guidelines.
What are the key stages involved in the bidding process?
The process includes download and review of tender documents, payment of tender fee and EMD, preparation and submission of technical and financial bids, followed by evaluation stages scheduled on 20-11-2025. Successful bidders will be invited to sign the contract with the government authorities.
What technical specifications must the shop meet?
The souvenir shop must adhere to parameters such as appropriate shop area, operating hours aligned with museum timings, security arrangements including CCTV, and digital inventory management systems. The technical proposal should detail setup plans, staff training, and operational procedures.
How is the financial bid structured and evaluated?
The financial bid should include initial setup costs, operational expenses, and revenue sharing models. It will be evaluated based on cost competitiveness, compliance with specifications, and financial stability. The total bid amount must be transparent and within market norms.
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    Documents  2  
 1. RFP_Souvenir Shop_at DAM_2025.pdf
TENDER_DOCUMENT
2. RFP Draft Contract_Souvenir Shop_at DAM_2025.pdf
TENDER_DOCUMENT
1. RFP_Souvenir Shop_at DAM_2025.pdf
TENDER_DOCUMENT
2. RFP Draft Contract_Souvenir Shop_at DAM_2025.pdf
TENDER_DOCUMENT
