Open State Governments & UT NPROCURE

Gujarat Government Tender for Souvenir Shop Management Operator at Archaeology Museums

Posted

18 Oct 2025, 10:00 am

Deadline

18 Nov 2025, 01:00 pm

EMD

₹17,100

Progress

Issue18 Oct 2025, 10:00 am
AwardPending
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Tender Type

Open

Sector

State Governments & UT

Tender Fee

₹1,500

Contract Form

Works

Completion Period

As per tender Document Attached

Currency Type

Single

Categories 2

This government tender from the Gujarat Directorate of Archaeology & Museums offers a unique opportunity for experienced retail and museum management companies to operate souvenir shops at prominent archaeological and cultural sites. The project aims to enhance visitor engagement, promote local crafts, and generate revenue for the state's heritage initiatives. Bidders must demonstrate technical expertise, financial stability, and compliance with specified standards. The tender process involves multiple evaluation stages, including technical and financial assessments, scheduled for November 2025. The contract offers a significant avenue for businesses seeking to collaborate with the government in the cultural tourism sector. Interested companies should review the detailed tender documents, ensure all eligibility criteria are met, and participate in the upcoming bidding stages to secure this prestigious project. This initiative underscores Gujarat's commitment to preserving its cultural heritage while fostering economic growth through tourism.

Scope Of Work

The selected Management Operator will be responsible for:

  • Operation and maintenance of souvenir shops at designated archaeological museum sites.
  • Stock management, including procurement, inventory control, and display.
  • Customer service to enhance visitor satisfaction.
  • Revenue generation through sales, with adherence to government policies.
  • Compliance with safety and security standards.

The process involves:

  1. Receiving and reviewing tender documents.
  2. Submitting technical and financial bids as per guidelines.
  3. Participating in evaluation stages scheduled on specified dates.
  4. Signing the contract with the Directorate of Archaeology & Museum.
Key Deliverables Specifications
Souvenir Shop Management Full operational control, stock handling, and customer service
Maintenance Regular upkeep and safety compliance
Reporting Monthly performance and sales reports

The scope also includes ensuring quality standards and timely reporting to the government authorities. The detailed scope is available in the tender documents linked in the official portal.

Technical Specifications

Parameter Requirement
Shop Area As specified in the tender documents
Operating Hours According to museum timings, with flexibility for special events
Security Adequate security arrangements including CCTV
Inventory System Digital inventory management software
Payment Methods Cash, digital payments, card facilities

Bidders must demonstrate the ability to deploy suitable stock management and customer service systems, ensuring compliance with safety and security standards. The technical proposal should include detailed plans for shop setup, staff training, and operational procedures.

Financial Requirements

The estimated project value ranges from ₹10 lakh to ₹15 lakh, depending on the scope and location. The financial bid should include:

Cost Component Details
Initial Setup Cost of shop setup and branding
Operating Expenses Staff salaries, utilities, maintenance
Revenue Sharing As per government norms
Payment Terms Payments will be released quarterly based on performance and compliance

Bidders must submit a detailed financial proposal using the prescribed format, ensuring transparency and competitiveness. The total bid amount should align with the project scope and market rates.

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Eligibility Criteria

✓ Must have valid digital signature certificates as per IT Act-2000.
✓ Must submit the tender fee of ₹1500 and EMD of ₹17,100.
✓ Proven experience in retail management, museum shop operations, or related services.
✓ Financial stability demonstrated through recent financial statements.

Qualification Requirement Details
Experience Minimum 3 years in retail or museum shop management
Financial Capacity Turnover of at least ₹50 lakh in the last fiscal year
Certifications Valid digital signature and necessary licenses

Important: Bidders must upload all required documents, including tender fee, EMD, and technical supporting documents, as specified in the tender guidelines.

Bidding Process

Process Timeline

1. PRIMARY STAGE

20-11-2025 12:00

2. TECHNICAL STAGE

20-11-2025 12:10

3. FINANCIAL STAGE

20-11-2025 12:15

Required Forms

PRIMARY

Tender Fee Form

Library-Standard

Required

Emd Fee Form

Library-Standard

Required

TECHNICAL

TECHNICAL BID SUBMISSION

User Defined Template-Standard

Required

FINANCIAL

Annexure 1: Format for Financial Bid

User Defined Template-Secured

Required

Required Documents

Stage - PRIMARY STAGE

1

Provide scan copy of Tender Fee

Required
2

Provide scan copy of Tender EMD

Required

Stage - TECHNICAL STAGE

1

Upload technical supporting documents as mentioned in Tender documents

Required

Frequently Asked Questions

What is the main objective of this Gujarat government tender?

This tender aims to select a qualified Management Operator to oversee the operation, maintenance, and management of souvenir shops at Archaeology & Museum sites managed by the Directorate of Archaeology & Museums, Gujarat. The goal is to enhance visitor experience, promote local crafts, and generate revenue for the museums.

Who is eligible to participate in this tender?

Eligible bidders must have valid digital signatures, demonstrate experience in retail or museum shop management, and possess financial stability with a minimum turnover of ₹50 lakh in the last fiscal year. Additionally, they must submit all required documents, including tender fee and EMD, as specified in the tender guidelines.

What are the key stages involved in the bidding process?

The process includes download and review of tender documents, payment of tender fee and EMD, preparation and submission of technical and financial bids, followed by evaluation stages scheduled on 20-11-2025. Successful bidders will be invited to sign the contract with the government authorities.

What technical specifications must the shop meet?

The souvenir shop must adhere to parameters such as appropriate shop area, operating hours aligned with museum timings, security arrangements including CCTV, and digital inventory management systems. The technical proposal should detail setup plans, staff training, and operational procedures.

How is the financial bid structured and evaluated?

The financial bid should include initial setup costs, operational expenses, and revenue sharing models. It will be evaluated based on cost competitiveness, compliance with specifications, and financial stability. The total bid amount must be transparent and within market norms.