Terms of Service - TenderDekho | Legal Terms & Conditions

Agreement to Terms

Important Notice

By accessing and using our website and/or purchasing from us, you accept and agree to be bound by these Terms of Service. If you do not agree to abide by these terms, please do not use our services.

For the purpose of these Terms and Conditions, "we", "us", "our" refers to TenderDekho, whose registered/operational office is Delhi, India. "You", "your", "user", "visitor" refers to any person using our services.

Service Description

We provide comprehensive business services through our platform. Our services include:

Core Services

• Product/service sales and delivery
• Customer support and assistance
• Order processing and fulfillment
• Digital content/services (if applicable)

Platform Features

• User-friendly interface
• Secure payment processing
• Account management
• Customer service support

Eligibility and User Accounts

Age Requirements

• Must be at least 18 years old
• Users under 18 need parental consent
• Age verification may be required

Account Security

• Maintain account confidentiality
• Provide accurate information
• Responsible for all account activities

User Responsibilities

As a user, you agree to:

Provide accurate and truthful information
Use our services for legitimate purposes only
Respect intellectual property rights
Comply with all applicable laws and regulations
Pay all applicable fees and charges on time
Not attempt to disrupt or damage our services

Prohibited Uses

You may not use our services for any of the following purposes:

× Illegal or fraudulent activities
× Spreading malware or viruses
× Unauthorized data scraping
× Creating false user accounts
× Money laundering activities

× Circumventing security measures
× Harassment or spam
× Infringing intellectual property
× Reverse engineering our platform
× Impersonating others

Intellectual Property Rights

All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, images, software, and design, are owned by TenderDekho and protected by copyright, trademark, and other intellectual property laws.

What you can do:

• Access and use our services as intended
• Use content for personal/business purposes
• Share information with your team

What you cannot do:

• Copy, modify, or distribute our content
• Use our trademarks without permission
• Create derivative works

Payment Terms

Pricing & Processing

• All prices in Indian Rupees (INR)
• Prices subject to change
• Secure third-party payment processing
• Payment required before fulfillment

Payment Failures

We shall not be liable for any loss or damage arising from declined authorizations due to preset limits agreed with our acquiring bank.

Shipping, Delivery & Returns

All shipping, delivery, cancellation, and refund terms are governed by our separate policies, which form an integral part of these Terms and Conditions.

Refer to our dedicated Shipping and Delivery Policy and Cancellation and Refund Policy

Disclaimer of Warranties

Important: Our services are provided "AS IS" and "AS AVAILABLE." While we strive to provide quality services, we make no warranties regarding:

• Accuracy or completeness of information
• Availability or reliability of services
• Fitness for particular purposes

• Non-infringement of third-party rights
• Uninterrupted or error-free operation
• Security of data transmission

The content of our website pages is subject to change without notice. You acknowledge that information may contain inaccuracies or errors, and we exclude liability for such inaccuracies to the fullest extent permitted by law.

Limitation of Liability

To the maximum extent permitted by law, TenderDekho shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Lost profits or business opportunities
• Data loss or corruption
• Business interruption

• Costs of substitute goods or services
• Personal injury or property damage
• Any damages exceeding amount paid

Indemnification

You agree to defend, indemnify, and hold harmless SEEMA JAIN and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

• Your use of our services
• Violation of these Terms and Conditions
• Violation of any law or third-party rights
• Any content you submit or transmit
• Your negligent or wrongful conduct

Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for conduct that violates these Terms of Service or is harmful to other users, us, or third parties.

Reasons for termination:

• Violation of these Terms of Service
• Fraudulent or illegal activities
• Abuse of our services or other users
• Prolonged inactivity

Effect of termination:

• Access to services ceases immediately
• Outstanding payment obligations remain
• Certain provisions survive termination

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms an integral part of these Terms and Conditions. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.

Third-Party Links and Services

External Links

Our website may contain links to third-party websites. These links are provided for convenience, but we do not endorse or assume responsibility for their content.

Creating Links

You may not create a link to our website from another website or document without TenderDekho's prior written consent.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, pandemics, labor disputes, or technical failures.

Modifications to Terms

Right to Modify:

We reserve the right to modify these Terms and Conditions at any time. Material changes will be communicated through:

• Website notifications
• Email notifications (if provided)
• Updated "Last Modified" date

Acceptance:

Your continued use of our services after changes constitutes acceptance of the new terms. If you do not agree to modified terms, you must discontinue use of our services.

Governing Law and Jurisdiction

Governing Law:

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

Jurisdiction:

Any disputes are subject to the exclusive jurisdiction of courts in Morena, Madhya Pradesh, India.

Dispute Resolution:

Before legal proceedings, parties agree to attempt resolution through:

1. Direct negotiation
2. Mediation (if mutually agreed)
3. Binding arbitration (if mutually agreed)

Additional Legal Provisions

Severability

If any provision is invalid or unenforceable, the remaining provisions remain in full force and effect.

Entire Agreement

These terms, together with our policies, constitute the entire agreement between you and TenderDekho.

Waiver

No waiver of any term shall be deemed a continuing waiver. Our failure to assert rights does not constitute waiver.

Contact Information

If you have any questions or concerns about these Terms of Service, please contact us:

dekhotender@gmail.com

Address

Delhi, India

Business Hours

9 AM - 6 PM IST, Monday to Friday

Response Time

We will respond within 7 business days

Disclaimer: The above content is created at SEEMA JAIN's sole discretion. Razorpay shall not be liable for any content provided here and shall not be responsible for any claims and liability that may arise due to merchant's non-adherence to it.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.