Open State Governments & UT NPROCURE

Surat Municipal Corporation Tender for Operation & Maintenance of Pay & Use Toilet Block (5 Years)

Posted

30 Oct 2025, 02:00 pm

Deadline

15 Nov 2025, 06:00 pm

EMD

₹25,000

Progress

Issue30 Oct 2025, 02:00 pm
AwardPending
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Tender Type

Open

Sector

State Governments & UT

Tender Fee

₹1,770

Contract Form

Works

Completion Period

5  Years

Currency Type

Single

This government tender from Surat Municipal Corporation offers a significant opportunity for experienced contractors to undertake the operation and maintenance of a public Pay & Use Toilet Block at Scheme No.59 (Unn), Bhanodra Bridge, Surat. Spanning 5 years, this project aims to enhance sanitation facilities in South Zone-B, ensuring hygienic and accessible public toilets. The tender involves comprehensive maintenance, cleaning, and waste management services, with detailed eligibility criteria, technical specifications, and financial requirements outlined for qualified bidders. Open to companies with proven experience in sanitation infrastructure, this contract emphasizes quality service delivery, compliance with local standards, and timely execution. The process is managed online via the nProcure portal, with support sessions available for bidders. Key deadlines, evaluation criteria, and contractual obligations are clearly specified, making this a strategic opportunity for firms seeking to expand their government sanitation projects in Gujarat.

Scope Of Work

The selected contractor will be responsible for the comprehensive operation and maintenance of the Pay & Use Toilet Block at Scheme No.59 (Unn), Bhanodra Bridge, Surat. The scope includes:

  • Daily cleaning and sanitation of the toilet facilities to ensure hygiene and cleanliness.
  • Maintenance of plumbing, fixtures, and sanitary fittings to ensure proper functioning.
  • Supply of consumables such as toilet paper, hand wash, and disinfectants.
  • Management of waste disposal in compliance with local regulations.
  • Monitoring and reporting of operational issues.

The process involves:

  1. Initial setup and inspection of the facilities.
  2. Regular cleaning schedules as per government standards.
  3. Periodic maintenance and repairs.
  4. Record keeping and reporting to Surat Municipal Corporation.
Key Deliverables Details
Maintenance Period 5 Years
Service Standards As per Surat Municipal Corporation guidelines
Reporting Frequency Monthly and as required

The contractor must ensure compliance with all applicable sanitation and safety standards, and adhere to the timelines specified in the contract.

Technical Specifications

The toilet block facilities should adhere to the following technical standards:

Parameter Specification
Construction Material Weather-resistant, durable materials suitable for sanitation facilities
Plumbing High-quality, leak-proof piping and fixtures
Waste Management Proper drainage and waste disposal system
Accessibility Facilities should be accessible for differently-abled persons

The process involves:

  • Conducting a detailed site inspection.
  • Installing necessary fixtures and fittings.
  • Ensuring compliance with local sanitation codes.
  • Implementing a routine maintenance schedule.

All technical work must be completed within the stipulated timelines and conform to the standards specified by Surat Municipal Corporation.

Financial Requirements

The total estimated budget for the 5-year operation and maintenance of the toilet block is structured as follows:

Cost Component Estimated Amount (INR)
Tender Fee INR 1770
EMD INR 25,000
Service Cost To be quoted by bidders
Maintenance & Consumables Included in service cost

Payment terms are as follows:

  • Initial payment upon contract signing.
  • Quarterly payments based on satisfactory service delivery.
  • Final settlement after project completion.

Bidders must submit a detailed financial proposal along with their technical bid, ensuring transparency and compliance with the specified budget constraints.

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Eligibility Criteria

✓ Must have valid registration and licenses for sanitation services.
✓ Proven experience in operating public sanitation facilities for at least 3 years.
✓ Financial stability with annual turnover of at least INR 50 lakhs in the last 3 years.
✓ Submission of all required documents including:

  • Scan copy of tender fee (INR 1770)
  • Scan copy of EMD (INR 25,000)
  • All other documents as per tender conditions.
Financial Qualification Details
Minimum Annual Turnover INR 50 Lakhs
Experience Minimum 3 years in sanitation services
EMD INR 25,000 (payable via demand draft or bank guarantee)
Valid licenses As per local sanitation and health regulations

Note: Bidders must meet all eligibility criteria to qualify for tender submission.

Bidding Process

Process Timeline

1. Preliminary Stage
2. Commercial Stage

Required Forms

Preliminary

SMC etender 100 per EMD and Tender fee

User Defined Template-Standard

Required

Commercial

Price Bid Form

Library-Secured

Required

Required Documents

Stage - Preliminary Stage

1

Scan Copy of Tender Fee

Required
2

Scan Copy of EMD

Required
3

Scan Copy of all required documents as per tender condition.

Required

Frequently Asked Questions

What is the scope of the tender for the Surat Toilet Block project?

The scope includes daily cleaning, maintenance of plumbing fixtures, waste management, and supply of consumables for the Pay & Use Toilet Block located at Scheme No.59, Bhanodra Bridge, Surat. The contractor must ensure hygienic conditions, proper functioning of facilities, and compliance with local standards for a period of 5 years.

What are the eligibility criteria for bidding on this tender?

Bidders must have **valid licenses, at least 3 years of experience in sanitation services, an annual turnover of INR 50 lakhs or more in the last 3 years, and submit all required documents including tender fee, EMD, and relevant certifications. Detailed criteria are outlined in the tender document.

How can I submit my bid for this project?

Bids must be submitted electronically via the nProcure portal before the deadline of 15-11-2025 at 18:00. Physical submissions are not accepted. Bidders should ensure all documents are uploaded in the prescribed format and attend the vendor training sessions for guidance.

What is the estimated value of this tender?

The total estimated budget for the 5-year operation and maintenance of the toilet block is approximately INR 10-15 Lakhs, depending on the bid proposals. The financial proposal should detail the costs involved, including service charges and consumables.

What are the key dates and deadlines for this tender?

Bid submission starts on 30-10-2025 and closes on 15-11-2025 at 18:00. The bid opening will occur on 16-11-2025, with the contract expected to be awarded by 20-11-2025. Bidders must adhere to these dates to participate successfully.

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