GEM

Northern Railway Housekeeping and Caretaking Services Tender Lucknow Uttar Pradesh ISI/AAA compliance 2025

Posted

01 Nov 2025, 03:35 pm

Deadline

26 Nov 2025, 04:00 pm

EMD

₹54,400

Value

₹27,17,847

Location

LUCKNOW , UTTAR PRADESH

Progress

Issue01 Nov 2025, 03:35 pm
AwardPending
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Quantity

1

Bid Type

Single Packet Bid

Key Highlights

  • • Brand/OEM requirements: Not specified; confirm if any brand-standard consumables or T&P are mandated
  • • Technical standards: IS/ISS or railway hygiene SOPs not listed; verify site-specific cleanliness benchmarks
  • • Special clauses: 25% quantity/duration adjustment permitted at contract issue (ATC)
  • • Eligibility: EMD ₹54,400; experience in railway housekeeping advantageous
  • • Warranty/AMC: Not defined; bidders should request SLAs and penalty mechanisms
  • • Penalties: Not specified; clarify LDs or performance penalties during bid stage
  • • Delivery/Installation: On-site housekeeping at two Lucknow locations; timely mobilization required
  • • Contract scope: Comprehensive housekeeping with consumables and T&P; not itemized in BOQ

Tender Overview

The opportunity is issued by Northern Railway under Indian Railways for Comprehensive Housekeeping and Professional Caretaking Services including sanitation upkeep, cleanliness, and allied works with necessary T&P and consumables at Officers Rest House AXEN Site Office and Dy CE/C-V/LKO Camp Office in Lucknow, Uttar Pradesh. Estimated contract value is ₹2,717,847 with an EMD of ₹54,400. The scope covers complete housekeeping and related support services across specified facilities, with flexible quantity/duration adjustments allowed up to 25% at contract issuance per ATC terms.

Key differentiators include site-specific caretaking, provisioned consumables, and use of standard T&P supplied as part of service execution. No BOQ items are listed, signaling a service-centric procurement with emphasis on cleanliness, sanitation, and housekeeping processes to meet railways’ hygiene standards. Bidders should prepare to align with institutional housekeeping SOPs and site access controls.

Technical Specifications & Requirements

  • Organization: Northern Railway (Indian Railways)
  • Product/Service: Comprehensive Housekeeping and Professional Caretaking Services including sanitation upkeep, cleanliness, allied works, and consumables + T&P
  • Locations: Officers Rest House AXEN Site Office and Dy CE/C-V/LKO Camp Office in Lucknow, UP
  • Estimated value: ₹2,717,847; EMD: ₹54,400
  • BOQ items: Not available; scope is service-oriented
  • ATC clause: Quantity/duration may adjust up to 25%; bidders must accept revised scope
  • Standards/Compliance: Not specified in data; bidders should verify site hygiene standards and railway SOPs

Terms, Conditions & Eligibility

  • EMD: ₹54,400 (mode not specified in data; ensure compliant submission)
  • Delivery/Performance: Not explicitly defined; service to commence per contract terms after award
  • Documentation: Likely GST, PAN, experience certificates, financials, and technical bid documents (per common railway tenders)
  • ATC/Option: 25% quantity/duration adjustment permitted at issue of contract
  • Warranty/Support: Not specified; bidders should seek clarity on service level expectations and penalties
  • Payment Terms: Not specified; bidders should confirm payment schedule in ATC or contract

Key Specifications

  • Service category: Comprehensive housekeeping and caretaking with sanitation upkeep

  • Locations: Officers Rest House AXEN Site Office; Dy CE/C-V/LKO Camp Office, Lucknow, UP

  • Estimated value: ₹2,717,847; EMD: ₹54,400

  • BOQ: No items; focus on service standards and site operations

  • ATC: 25% quantity/duration flex at contract issue; acceptance required

Terms & Conditions

  • EMD ₹54,400 payable with bid submission

  • Quantity/duration can vary ±25% at contract issuance

  • Delivery/performance terms to be clarified in ATC/contract

Important Clauses

Payment Terms

Payment terms not specified in data; bidders must seek ATC clarification on milestone payments and timelines

Delivery Schedule

On-site housekeeping services to commence per contract schedules; site mobilization timeline to be clarified

Penalties/Liquidated Damages

Penalties not described; bidders should obtain SLA and LD details during bid discussions

Bidder Eligibility

  • Experience in providing housekeeping/caretaking services to large facilities or railway-like environments

  • Demonstrated financial stability through audited statements

  • GST registration and valid business license

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates of similar housekeeping/caretaking contracts

4

Audited financial statements for the last 2-3 years

5

EMD submission document (DD/online receipt) for ₹54,400

6

Technical bid documents confirming service capability and methodology

7

OEM authorizations or supplier confirmations for consumables/T&P if required

Frequently Asked Questions

How to bid for housekeeping services tender in Lucknow with Northern Railway

Bidders should submit the technical bid with proof of GST, PAN, experience certificates, and financial statements, along with the EMD of ₹54,400. Ensure adherence to site-specific housekeeping SOPs and await ATC clarifications on 25% quantity/duration adjustments.

What documents are required for railway housekeeping tender in Lucknow 2025

Required documents typically include GST certificate, PAN card, audited financials, experience certificates for similar work, EMD submission, and technical bid. OEM authorizations for consumables and T&P, if specified, should be included to demonstrate supply capability.

What are the technical specifications for railway housekeeping services in Lucknow

The tender emphasizes comprehensive housekeeping, sanitation upkeep, and allied works with consumables and T&P. No BOQ is provided; bidders must demonstrate capability through methodology, site access controls, and adherence to railway hygiene standards in the absence of explicit standard codes.

What is the EMD amount for Northern Railway housekeeping procurement

EMD is ₹54,400 for this opportunity. Submit an online or DD-based payment as per ATC instructions. Ensure the EMD accompanies the technical bid to avoid disqualification and verify payment method in the ATC document.

When is the delivery expected for the Lucknow railways housekeeping contract

Delivery terms are not fully defined in data; mobilization and service start will align with the contract schedule after award. Seek clarification in the ATC or during bid clarification to confirm site readiness and kickoff dates.

What are the key eligibility criteria for railway housekeeping bids in Lucknow

Eligibility includes valid GST, PAN, financial stability (audited statements), and demonstrated experience in similar facility housekeeping. Railway-like operational capability and compliance with site SOPs will strengthen the bid; confirm any specific railway vendor registrations in ATC.

How to verify payment terms for Northern Railway housekeeping service contract

Payment terms are not detailed in data; bidders should obtain explicit terms in the ATC/contract. Typically, railway tenders specify milestone-based payments or monthly settlements post service verification, with reference to SLAs and penalties if applicable.

What consumables and T&P are included in the housekeeping scope

The scope mentions consumables and T&P required for housekeeping; exact items are not listed in BOQ. Bidders should propose a replenishment plan and confirm whether railway-supplied items or bidder-supplied items are permitted, along with cost implications.