GEM

Indian Army Photocopier Repair (Konica Minolta) Tender 2025 – After‑Sales Service, 4‑Year Warranty, India

Posted

27 Oct 2025, 12:25 pm

Deadline

06 Nov 2025, 01:00 pm

Location

BARAMULLA , JAMMU & KASHMIR

Progress

Issue27 Oct 2025, 12:25 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Categories 2

PHOTOCOPIER MACHINE MACHINE

Tender Overview

Organization: Indian Army (Department Of Military Affairs) seeks repair services for Konica Minolta Photocopier assets. BOQ shows zero line items, indicating a service repair scope rather than a complete equipment purchase. No explicit quantity, value, or delivery timeline is disclosed in the data. The contract provisions emphasize post‑sales support, on‑site service capability, and warranty commitments. The requirement appears to focus on reliable, nationwide repair coverage with OEM alignment and trained technicians, rather than a one‑time equipment procurement. The unique aspect is the emphasis on original spares and a robust after‑sales service framework. This tender is positioned as a maintenance and repair contract for Konica Minolta copiers across Indian Army locations.

Technical Specifications & Requirements

  • Product/Category: Photocopier repair and after‑sales service for Konica Minolta devices
  • Scope clarity: Not itemized in BOQ; service/maintenance focus inferred from terms
  • Warranty: 4 years from final acceptance or after installation/commissioning, whichever is applicable
  • OEM support: Required OEM warranty certificates at delivery; service centers in India must be listed
  • Delivery/Performance: On‑site repair and maintenance capability with training and troubleshooting support
  • ATC focus: Repair must be conducted with original spare parts; service network must support consignee locations
  • ATC clause: Bidders must align with option to supply spare parts and maintenance services within contract frames

Terms, Conditions & Eligibility

  • Warranty period: 4 years from final acceptance/installation completion
  • EMD/Security: Not clearly specified in the data; bidders must review ATCs for exact submission terms
  • Delivery period: Not explicitly defined; clause contemplates extension during option quantities
  • Service coverage: Demonstrated installation, commissioning, training, troubleshooting, and maintenance capability in India
  • Documentation: OEM authorizations and service centre details to be uploaded with bid
  • Quantity flexibility: Option to adjust quantity up to 25% during contract placement and currency
  • Penalties: Liquidated damages/penalties contingent on contract terms; not explicitly described in data

Key Specifications

  • Product/Service: Photocopier repair and after‑sales service for Konica Minolta devices

  • Warranty: 4 years from final acceptance or post installation/commissioning

  • OEM certificates: Required at the time of delivery

  • Service capability: Onsite installation, commissioning, training, troubleshooting, maintenance

  • Spare parts: Only original/spares to be used

Terms & Conditions

  • Option clause allows ±25% quantity variation with contracted rates

  • 4‑year warranty from acceptance/installation; OEM certificates required

  • Repair services must have established India service centers and training capabilities

Important Clauses

Payment Terms

Not detailed in data; bidders must confirm ATC terms and any advance or milestone payments in final bid.

Delivery Schedule

Delivery/repair timelines not specified; option clause governs quantity and extended delivery calculations.

Penalties/Liquidated Damages

LDs are implied by contract terms but exact rates and conditions are not disclosed in the tender data.

Bidder Eligibility

  • Demonstrated experience in Konica Minolta photocopier repair

  • Authorized OEM service capability within India

  • Financial stability evidenced by statements or turnover

AI-Powered Bidder Prediction

Companies most likely to bid

Unlock Bidder Insights

AI predictions on likely bidders

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for Konica Minolta photocopier repair

4

Financial statements or turnover proof

5

EMD/Security deposit documents (as per ATC)

6

OEM authorization certificates

7

Technical bid documents demonstrating repair capabilities

8

Service centre details and contact information

Frequently Asked Questions

How to bid for Indian Army Konica Minolta photocopier repair tender in India 2025

Bidders should ensure OEM authorization for Konica Minolta in India, submit experience certificates for copier repair, provide GST/PAN, and include OEM warranty documentation. The bid requires service capabilities, on‑site maintenance, and details of service centers. Payment terms and EMD are defined in the ATC; confirm final terms during submission.

What documents are required for Konica Minolta repair tender with Indian Army

Required documents include GST registration, PAN, experience certificates for Konica Minolta repairs, financial statements, EMD/security docs, OEM authorization, service centre details, and technical bid demonstrating installation, commissioning, training, and troubleshooting capabilities within India.

What are the warranty requirements for Konica Minolta repair contract India

The contract mandates a 4-year warranty from final acceptance or after installation, whichever is applicable. OEM warranty certificates must be submitted at delivery, and the supplier must guarantee rectification of issues during the warranty period with established service networks in India.

When is the delivery/repair timeline for Konica Minolta devices under this tender

The tender data does not specify a fixed delivery window. The option clause allows quantity adjustments up to 25%, and the extension logic references the original delivery period. Vendors should prepare for on‑site repair response and maintenance within contract terms.

What standards or OEM requirements exist for Konica Minolta repairs in this bid

Bidders must hold OEM authorization and provide OEM warranty coverage. Service centers should be listed and capable of installation, commissioning, training, troubleshooting, and maintenance for Konica Minolta copiers across India, with original spare parts used for all repairs.

How to demonstrate eligibility for Indian Army Konica Minolta repair bid

Showcase prior Konica Minolta repair experience, provide company turnover proof, furnish GST/PAN, submit OEM certifications, and include service network details. Ensure compliance with ATC clauses about quantity adjustments and warranty obligations, and present a robust after‑sales support plan.

What is required for OEM warranty documentation at delivery

Submit OEM warranty certificates at the time of delivery, ensure coverage spans the repair lifecycle, and include details of service centers and contact points. The warranty duration is 4 years, with on‑site support and timely rectification during the warranty period.