GEM

State Council Of Educational Research And Training Pre-owned Products AMC Tender Haryana Gurgaon 2025

Posted

27 Oct 2025, 05:02 pm

Deadline

06 Nov 2025, 06:00 pm

Location

GURUGRAM , HARYANA

Progress

Issue27 Oct 2025, 05:02 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 2

TECHNICAL SERVICES OTHER SERVICE

Tender Overview

State Council Of Educational Research And Training in Haryana, Gurgaon invites bids for Customized AMC/CMC for Pre-owned Products (Annual/Monthly maintenance). The scope centers on ongoing service and support for existing pre-owned assets, with an explicit 25% bid quantity/duration adjustment allowed during contract issuance and post-award. An in-state service office is required, with documentary evidence to prove local presence. The BOQ shows no items currently listed, suggesting a broader service scope or framework arrangement. The procurement emphasises formal service capability, local availability, and scalable maintenance terms within Haryana. This tender in Gurgaon aligns with state education department operations and asset lifecycle management for pre-owned equipment. The unique differentiator is the flexible quantity/duration clause and mandatory local service presence, minimizing downtime for educational facilities.

Technical Specifications & Requirements

  • SOW file attached detailing the maintenance scope for pre-owned products; specific itemized technical targets are not published in the summary.
  • Office of Service Provider must be located in the consignee state (Haryana); bidders must provide documentary evidence.
  • No BOQ items are listed at this time; bidders should anticipate a framework or service-only contract with possible future itemization.
  • Standards/Certifications: Not specified in the available data; bidders should reference general AMC/CMC best practices and ensure local support capability.
  • Delivery/Performance: Maintenance services to be delivered per contract terms, with scalable quantity/duration per the 25% option.
  • Experience/Capabilities: Demonstrated local presence and maintenance capabilities for pre-owned assets within Haryana.

Terms, Conditions & Eligibility

  • 25% quantity or contract duration variability is permissible at contract issuance and post-award; bidders must accept revised scopes.
  • Service presence requirement: An office of the service provider must be in Haryana; deliver documentary evidence.
  • EMD/Financials: Not disclosed in the provided data; bidders should prepare standard bid security per state procurement norms.
  • BOQ/Value: No items listed; estimated value not published; prepare for a framework/AMC engagement with flexible scopes.
  • Delivery timelines and penalties: Not specified; bidders should seek clarity during pre-bid or via attached SOW.

Key Specifications

  • Product/service names: Customized AMC/CMC for pre-owned products

  • Quantities: up to 25% flexibile adjustment at issue and post-award

  • Estimated value: Not disclosed

  • Experience: Local service capability in Haryana

  • Standards/certifications: General AMC/CMC expectations; no explicit standards listed

  • Delivery: Ongoing maintenance per SOW; scalable terms

  • Warranty/Support: Not specified in available data

Terms & Conditions

  • 25% quantity/duration adjustment permitted at contract issue and post-award

  • Local Haryana service office required with documentary evidence

  • No BOQ items listed; framework/AMC with potential future itemization

Important Clauses

Payment Terms

Not specified in available data; bidders should verify terms in the SOW attachment

Delivery Schedule

Ongoing maintenance per contract terms; flexible scope via SOW and 25% adjustment

Penalties/Liquidated Damages

Not disclosed; bidders should seek exact LD clauses during bid clarification

Bidder Eligibility

  • Demonstrated AMC/CMC experience for pre-owned assets

  • Proof of Haryana-based service presence or facility

  • Financial stability documentation per state procurement norms

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates (similar AMC/CMC for pre-owned assets)

4

Financial statements for the last 2-3 years

5

EMD/Security deposit proof (if required per terms)

6

Technical bid documents evidencing local Haryana service presence

7

OEM authorizations or service partner certifications (if applicable)

8

Documentary evidence of physical service office in Haryana

Frequently Asked Questions

How to bid on AMC for pre-owned products tender in Gurgaon Haryana 2025

Bidders must submit GST, PAN, and experience certificates along with financial statements. Provide documentary evidence of a Haryana-based service office and meet the 25% quantity/duration flexibility. Attach the SOW file and ensure local presence to qualify for the service framework.

What documents are required for service AMC tender in Haryana

Required documents include GST certificate, PAN card, last 3 years financials, experience certificates for AMC/CMC, and evidence of an in-state service office. OEM authorizations may be needed if services involve branded pre-owned equipment.

What is the 25% quantity/duration clause in this Haryana tender

The buyer allows a 25% adjustment to contract quantity or duration at the time of issue, and once issued, the adjustment can be applied again up to 25%. Bidders must accept revised scope without dispute.

What are the delivery expectations for Haryana AMC tender

The tender requires ongoing maintenance per the attached SOW with scalable terms. Since BOQ items are not listed, bidders should anticipate a framework contract with service-level deliverables and prompt response times.

What standards must AMC bidders comply with in Haryana

No explicit standards are listed; bidders should ensure general AMC best practices and highlight capability to support pre-owned assets locally in Haryana, with documented service commitments.

How to verify service presence requirements for the Haryana bid

Submit documentary evidence showing a local Haryana office or facility. The bid will be evaluated on the ability to provide timely service and on-site support within the state boundaries.

What is the role of the SOW in this Gurgaon tender

The SOW governs scope and performance criteria for maintenance of pre-owned equipment. Bidders must review the SOW attachment to align capabilities, response times, and service commitments with contract expectations.