GEM

Indian Army Body Camera Tender 2025 – 25% Quantity option, Service Center, ISI/ISO standards

Posted

29 Oct 2025, 12:02 pm

Deadline

08 Nov 2025, 01:00 pm

Location

GURDASPUR , PUNJAB

Progress

Issue29 Oct 2025, 12:02 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

3

Bid Type

Two Packet Bid

Categories 2

VALVE PARTS AND ACCESSORIES CAMERA

Tender Overview

Organization: Indian Army (Department Of Military Affairs) seeks body camera systems under a government procurement process. Category: body camera with no specified BOQ items. Key terms include a flexible quantity option of up to 25% during contract and during currency at contracted rates. Delivery/installation address is defined by the purchaser’s site details. The tender emphasizes after-sales support, and mandatory service center presence in the consignee state, with a 30-day window to establish a new center if not existing. This tender requires compliance with OEM/authorized seller obligations for imported products and a minimum turnover demonstrated over the last three years. A strong focus on financing proofs, eligibility, and delivery terms drives bidder selection.

Technical Specifications & Requirements

  • Delivery terms: Quantity adjustments up to 25% at contract award, and during contract currency per option clause; minimum additional delivery time 30 days.
  • Location constraints: Service center presence in each consignee state; establishment within 30 days of award if not existing.
  • OEM/import rules: For imported products, OEM or authorized seller must have registered Indian office for after-sales service.
  • Service & support: Functional service centre in the state of each consignee for carry-in warranty; dedicated toll-free service line; escalation matrix for service support.
  • Financials: Bidder turnover as per last three years; audited balance sheets or CA/Cost Accountant certificate required; turnover criteria specified in bid document.
  • Address/installation: Actual delivery and installation at purchaser-designated locations; installation/commissioning included if scope covers it.
  • Documentation readiness: GST, PAN, experience certificates, financial statements, EMD, and OEM authorizations as applicable.

Terms, Conditions & Eligibility

  • EMD requirements: Details not disclosed; bidders must comply with standard EMD provisions and bid document.
  • Turnover criteria: Minimum average annual turnover over the last three years; documentation via audited statements or CA certificate.
  • Delivery timeline: Delivery period linked to last date of original delivery order; extension rules apply with the option clause.
  • Warranty/after-sales: Service center availability and dedicated support channels; on-site vs carry-in warranty terms to be clarified in bid.
  • OEM/after-sales: For imported items, Indian office for after-sales support is mandatory; submission of certificate required.
  • Payment terms and penalties: Terms defined in terms clause; penalties/LDs to be specified in contract.
  • Documentation to submit: GST, PAN, experience certificates, financial statements, EMD documentation, technical compliance where applicable, OEM authorizations.

Key Specifications

  • Product/service: body camera procurement for Indian Army

  • Quantity: flexible up to 25% increase at contract and during currency

  • Standards: IS/ISO compliance to be specified in bid (IS 550/ISI or equivalent as applicable)

  • Delivery: installation and commissioning if included in scope; delivery period aligned to last order date

  • Service: mandatory in-state service centers; toll-free support and escalation matrix

  • OEM: for imported items, registered Indian office for after-sales service required

Terms & Conditions

  • Key term: quantity flex up to 25% at contracted rates with potential extension

  • Key term: mandatory in-state service centers or establishment within 30 days

  • Key term: OEM/authorized seller with Indian after-sales support for imported products

Important Clauses

Payment Terms

Payment terms to be as per bid; include any advance, milestone, and delivery-based payments; penalties for non-compliance to be defined in contract.

Delivery Schedule

Delivery period commences from the last date of original delivery order; option clause may extend delivery time proportionally with a minimum 30 days.

Penalties/Liquidated Damages

LDs to be applied for delay; exact rates to be specified in contract based on delivered quantity and time.

Bidder Eligibility

  • Minimum average annual turnover as per last three financial years

  • Compliance with OEM/authorized seller requirements for imported items

  • Functional service centre in the state of each consignee or commitment to establish within 30 days

AI-Powered Bidder Prediction

Companies most likely to bid

Unlock Bidder Insights

AI predictions on likely bidders

Required Documents

1

GST Registration certificate

2

Permanent Account Number (PAN) card

3

Audited financial statements or CA/Cost Accountant turnover certificate for last three financial years

4

Experience certificates of similar body camera procurements

5

EMD submission proof (demand draft or online payment receipt)

6

Technical bid documents and compliance statements

7

OEM authorization or authorized seller certificate for imported products

8

Proof of functional/service centre in consignee state or evidence of establishment within 30 days of award

9

Dedicated toll-free service line and escalation matrix details

Frequently Asked Questions

How to bid for the Indian Army body camera tender in 2025 with quantity flex?

Bidders must meet turnover criteria for the last three years, provide GST and PAN, submit EMD, and supply OEM authorizations for imported items. The bid requires establishing in-state service centers, a toll-free support line, and compliance with 25% quantity option terms; delivery timelines derive from the original order date.

What documents are required for the body camera procurement bid in India?

Required documents include GST certificate, PAN, audited financial statements or CA certificate for turnover, experience certificates for similar procurements, EMD submission proof, OEM authorization for imported items, and evidence of service center readiness or establishment plan within 30 days.

What are the service and support requirements for imported body cameras?

Imported items must have an OEM or authorized seller with a registered Indian office for after-sales service. A dedicated toll-free service line and an escalation matrix must be provided; functional service centers must exist in each consignee state or be established within 30 days of contract award.

What delivery terms govern quantity adjustments in this tender?

The purchaser may increase or decrease quantity up to 25% at contract placement and during the contract currency at contracted rates. Additional delivery time shall be calculated as (increased quantity/original quantity) × original delivery period, with a minimum of 30 days.

What are the eligibility criteria for turnover in this bid?

Bidder must show minimum average annual turnover over the last three financial years ending 31st March; evidence by audited statements or CA/cost accountant certificate; for new entities, turnover is calculated on completed years post-constitution.

What are the warranty and installation expectations for the body cameras?

The terms require installation and commissioning if included in scope; carry-in vs on-site warranty depends on contract specifics. Service centers must support the warranty; penalties for non-performance may apply as per agreement.

What standards or certifications are required for the body camera tender?

Bidders should ensure ISI/ISO alignment, IS 550 compliance or equivalent, and OEM certifications for imported products. Compliance with standard health, safety, and data handling standards may be stipulated in the bid response.

How to establish a service center within 30 days of award?

If not pre-existing, the bidder must demonstrate a plan to establish a functional service center within 30 days, with evidence such as lease agreements, local registrations, and trained personnel; payment release may be contingent on center readiness.