Tender Overview
The procurement is issued by Districts Of Madhya Pradesh under the Revenue Department Madhya Pradesh to obtain Internet Bandwidth and Replication Service (Internet Leased Line) for the city of JABALPUR, MADHYA PRADESH - 482001. The tender scope references a fixed quantity of 100 units and anticipates contractual terms that may allow quantity or duration adjustments up to 25% at issuance and post-issuance. Distinctive criteria include mandatory compliance with government procurement norms, and a requirement for the bidder to possess specific certificates and a local service footprint in Jabalpur. The opportunity targets bidders with government sector experience and a formal service center in Jabalpur, emphasizing reliable connectivity delivery and responsive support for revenue-related operations.
This tender emphasizes organization-specific prerequisites (state bidder status, non-blacklisting) and a formal escalation mechanism for service issues, suggesting a structured service-level expectation aligned with public-sector delivery timelines. The absence of a BOQ implies the need for bidders to demonstrate capability to scale bandwidth/replication services within the stated framework, while maintaining compliance with government procurement practices.
Technical Specifications & Requirements
- Category: Internet Bandwidth and Replication Service (Internet Leased Line) with private service provider designation.
- Location: JABALPUR, MADHYA PRADESH (PIN 482001).
- Quantity: 100 units (estimated procurement scale).
- Escalation & Support: Must provide an Escalation Matrix with telephone numbers and a Dedicated/toll-free service support line.
- ATC Compliance: Bidders must submit Financial Standing Certificate, Service Certificate, State Bidder status, and Non-Blacklisting Certificate; demonstrate government department experience.
- Service Center: Mandatory presence of a Service Center at Jabalpur for on-site support and maintenance.
- Delivery/Implementation: While explicit SLAs are not detailed, the bidder should be prepared for government-standard delivery and support timelines.
- Documentation: Compliance with buyer terms on technical and contractual obligations is expected; no BOQ items are listed.
Terms, Conditions & Eligibility
- Quantity Flexibility: Contract quantity or duration may be adjusted up to 25% at contract issue; post-issuance also within the same limit.
- EMD/Financials: Bidders must submit Financial Standing Certificate and certify their eligibility to participate in government procurement.
- Experience: Vendors must demonstrate experience with government departments and a proven service footprint in Jabalpur.
- Service Commitment: Presence of a dedicated toll-free support line and an escalation matrix is required.
- Bidder Status: Must be a State Bidder with no blacklist on record.
- ATC Compliance: Full compliance with the added bidder terms in the buyer’s conditions is mandatory to participate.
