GEM

Medical Education Department Uttar Pradesh Head & Neck Surgery Instruments Tender Gautam Buddha Nagar 2025 ISO 9001 BIS

Posted

25 Oct 2025, 02:49 pm

Deadline

15 Nov 2025, 03:00 pm

EMD

₹20,000

Location

GAUTAM BUDDHA NAGAR , UTTAR PRADESH

Progress

Issue25 Oct 2025, 02:49 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Tender Overview

The opportunity is issued by the Medical Education Department, Uttar Pradesh, for Head & Neck Surgery Instruments to be supplied and installed in Gautam Buddha Nagar, UP. The bid covers Supply, Installation, Testing and Commissioning of goods with an estimated value not disclosed. The EMD is ₹20,000, and the contract allows up to 25% quantity variation during and after award. Key differentiators include mandatory ISO 9001 certification, BIS licenses, and the submission of Material Test Certificates. A dedicated UP service center requirement and a 5-year warranty shape post-award support. The scope includes delivery on contract terms with extension possibilities at contracted rates, subject to minimum 30 days extra time.

Technical Specifications & Requirements

  • Product category: Head & Neck Surgery Instruments
  • Standards/Certificates: ISO 9001 certification (bidder or OEM), BIS licence, type test certificates, and other product-specific certificates as per BOQ
  • Documentation: Include Material Test Certificate (MTC) with supply; performance assured by buyer’s lab testing
  • Service & Support: Functional Service Centre in each consignee state or establish within 30 days of contract award; dedicated toll-free service line; escalation matrix
  • Warranty: 5 years from final acceptance or post-installation, whichever applicable
  • Delivery terms: Option clause allows quantity increase/decrease up to 25%; delivery start based on last date of original delivery order

Terms & Eligibility

  • EMD: ₹20,000 (as specified) and terms for submission
  • Standards: ISO 9001 certification and BIS licences; type test and other prescribed certificates required
  • Service centers: Must have UP-based coverage; establish within 30 days if not present at bidding
  • Support: Toll-free number and escalation matrix to be provided
  • Warranty: 5-year warranty after acceptance/installation; performance-based acceptance criteria
  • Delivery & payments: Scope includes supply, installation, testing, commissioning; delivery extensions possible per option clause with calculated time adjustments

Key Specifications

    • Standard: ISO 9001 certification (bidder or OEM) for offered products
    • Certification: BIS licence and type test certificates as prescribed
    • Documentation: Material Test Certificate (MTC) to be attached with supply
    • Warranty: 5 years from final acceptance or after installation/commissioning
    • Service: Functional Service Centre in each UP consignee location or establishment within 30 days of award
    • Support: Dedicated/toll-free service number and escalation matrix

Terms & Conditions

  • EMD: ₹20,000; bid validity terms to be adhered

  • ISO 9001 and BIS certifications mandatory for eligibility

  • 5-year warranty with service centers established in UP within 30 days

Important Clauses

Payment Terms

Payment terms to be as per bid document; Ensure coverage of all cost components under scope: supply, installation, testing, commissioning

Delivery Schedule

Option clause allows ±25% quantity variation; delivery period begins from last date of original delivery order; extended time formula applies with a minimum 30 days

Penalties/Liquidated Damages

Not explicitly stated; penalties to be governed by section in bid document and contract terms; ensure compliance with installation and testing milestones

Bidder Eligibility

  • Must hold ISO 9001 certification (bidder or OEM)

  • Must possess BIS license and type test certifications for surgical instruments

  • Must have functional service centre presence in Uttar Pradesh or commit to establishing within 30 days of award

  • Must submit Material Test Certificate with delivery and maintain 5-year warranty

  • Must demonstrate prior experience in supply and installation of Head & Neck Surgery Instruments

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar instrument supply

4

Financial statements (annual reports) to demonstrate financial viability

5

EMD payment receipt/document

6

Technical bid documents showing ISO 9001 and BIS certificates

7

OEM authorizations and type test certificates

8

Material Test Certificate (MTC) to accompany supply

9

Service center establishment proof or plan for UP state

10

Escalation matrix and toll-free service number

Frequently Asked Questions

How to bid for head & neck instruments tender in UP 2025?

Bidders must meet eligibility criteria including ISO 9001, BIS licenses, and MTC. Submit EMD ₹20,000, GST/PAN, experience certificates, financials, OEM authorizations, and technical certificates. Ensure UP service center or plan established within 30 days; include toll-free support details and escalation matrix.

What documents are required for UP head neck instruments procurement?

Submit GST certificate, PAN, experience certificates for similar work, financial statements, EMD payment proof, ISO 9001 and BIS certificates, type test certificates, OEM authorization, Material Test Certificate, and service center proof in UP. Ensure all certificates uploaded with bid document.

What standards are mandatory for the UP surgical instruments tender?

Bidders must provide ISO 9001 certification and BIS licence; also supply type test certificates and ensure Material Test Certificate accompanies delivery for buyer lab verification and acceptance.

What is the EMD amount for this UP procurement of instruments?

The Earnest Money Deposit required is ₹20,000. Submit payment as specified in the bid documents; ensure receipt proof is uploaded with the technical bid to avoid rejection.

What is the warranty period for supplied head neck instruments?

The contract requires a 5-year warranty from the date of final acceptance or post-installation/commissioning, whichever occurs later, with service support as per escalation matrix and service centre commitments.

How is quantity variation handled in this UP tender?

The buyer may vary quantity by up to 25% of the bid/contract quantity at contract rates; delivery time adjusts using the formula: (increased quantity ÷ original quantity) × original delivery period, minimum 30 days.

What delivery and installation scope is included in the UP bid?

Scope covers Supply, Installation, Testing and Commissioning of head & neck surgery instruments; ensure all components, calibration, and site acceptance testing are completed per contract terms.

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