Tender Overview
The Health & Family Welfare Department Gujarat invites an Annual Maintenance Service (AMC) for Desktops, Laptops and Peripherals, covering Desktop PCs, HP desktops, Laptops, and Kyocera multifunction printers (Monochrome, Laser, Composite Cartridge). The procurement is scoped for KHEDA, Gujarat, with an estimated value of ₹80,000. The contract supports maintenance across listed devices and peripherals, with an emphasis on compatibility with HP and Kyocera hardware. A key differentiator is the contract’s option clause allowing quantity or duration adjustments up to 25% at issuance and post-issuance. This AMC targets reliable, on-site or remote support for the specified brands.
Technical Specifications & Requirements
- Product scope: Annual maintenance for Desktops, Laptops, and Peripherals including HP desktops and Kyocera Multifunction Printers (Monochrome, Laser, Composite Cartridge, Mid range)
- Brands covered: HP and Kyocera devices; focus on compatibility with existing fleet
- Estimated value: ₹80,000; potential scope expansion up to 25% under the option clause
- Delivery/effort: AMC services to maintain uptime; no explicit delivery schedule provided
- Standards/Testing: Not specified in tender data; bidders should propose standard AMS/maintenance approaches and SLAs
- EMD: Not specified in the tender
- Special clauses: 25% quantity/duration adjustment permitted at contract issue and post-issuance
Terms, Conditions & Eligibility
- Option Clause: Buyer may increase or decrease contract quantity or duration by up to 25% at contract issuance and thereafter
- EMD: Not specified in the tender data
- Delivery/P market terms: No explicit timelines or payment terms stated
- Documents: Not clearly enumerated in terms; bidders should prepare standard GST, PAN, and AMC capability declarations per common tenders
- Warranty/Support: Not specified; bidders should propose typical AMC SLAs and response times
- Other: No BOQ items listed; no explicit technical specifications beyond device categories
