GEM

Health & Family Welfare Department Gujarat AMC for Desktops, Laptops & Peripherals KHEDA 2025 - HP Kyocera Printers 80,000

Posted

27 Oct 2025, 02:52 pm

Deadline

06 Nov 2025, 03:00 pm

Value

₹80,000

Progress

Issue27 Oct 2025, 02:52 pm
AwardPending
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Quantity

20

Bid Type

Two Packet Bid

Categories 3

Tender Overview

The Health & Family Welfare Department Gujarat invites an Annual Maintenance Service (AMC) for Desktops, Laptops and Peripherals, covering Desktop PCs, HP desktops, Laptops, and Kyocera multifunction printers (Monochrome, Laser, Composite Cartridge). The procurement is scoped for KHEDA, Gujarat, with an estimated value of ₹80,000. The contract supports maintenance across listed devices and peripherals, with an emphasis on compatibility with HP and Kyocera hardware. A key differentiator is the contract’s option clause allowing quantity or duration adjustments up to 25% at issuance and post-issuance. This AMC targets reliable, on-site or remote support for the specified brands.

Technical Specifications & Requirements

  • Product scope: Annual maintenance for Desktops, Laptops, and Peripherals including HP desktops and Kyocera Multifunction Printers (Monochrome, Laser, Composite Cartridge, Mid range)
  • Brands covered: HP and Kyocera devices; focus on compatibility with existing fleet
  • Estimated value: ₹80,000; potential scope expansion up to 25% under the option clause
  • Delivery/effort: AMC services to maintain uptime; no explicit delivery schedule provided
  • Standards/Testing: Not specified in tender data; bidders should propose standard AMS/maintenance approaches and SLAs
  • EMD: Not specified in the tender
  • Special clauses: 25% quantity/duration adjustment permitted at contract issue and post-issuance

Terms, Conditions & Eligibility

  • Option Clause: Buyer may increase or decrease contract quantity or duration by up to 25% at contract issuance and thereafter
  • EMD: Not specified in the tender data
  • Delivery/P market terms: No explicit timelines or payment terms stated
  • Documents: Not clearly enumerated in terms; bidders should prepare standard GST, PAN, and AMC capability declarations per common tenders
  • Warranty/Support: Not specified; bidders should propose typical AMC SLAs and response times
  • Other: No BOQ items listed; no explicit technical specifications beyond device categories

Key Specifications

  • Product/service names: Annual Maintenance Service for Desktops, Laptops and Peripherals

  • Categories: Desktop PCs, Laptops, Peripherals, Multifunction Printers (Monochrome, Laser, Composite Cartridge, Mid range)

  • Estimated value: ₹80,000

  • Brand scope: HP desktops, Kyocera Multifunction Printers

  • Key terms: 25% variation in quantity or duration at contract issuance and post-issuance

Terms & Conditions

  • Variation rights: 25% change in quantity or duration

  • EMD and explicit delivery terms not disclosed

  • Brand-specific AMC coverage for HP and Kyocera devices

Important Clauses

Payment Terms

Not specified in the tender; bidders may propose standard AMC payment terms with SLAs

Delivery Schedule

No explicit delivery timeline; AMC scope implies ongoing maintenance after award

Penalties/Liquidated Damages

Not specified; bidders should outline penalty mechanisms in their proposals

Bidder Eligibility

  • Experience in AMC for desktops, laptops, and printers (HP/Kyocera preferred)

  • GST and PAN compliance demonstrated in submission

  • Financial capability to support ongoing maintenance contracts

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar AMC of desktops, laptops, and printers

4

Financial statements or turnover evidence (where applicable)

5

Technical bid/documentation proving service capability

6

OEM authorizations or certifications for HP devices and Kyocera printers (if applicable)

7

Any existing service level agreement proposals or past performance records

Frequently Asked Questions

How to bid for AMC of desktops in kheda Gujarat 2025

Bidders should prepare AMC capability documentation, GST and PAN, and experience certificates for similar maintenance of desktops, laptops, and printers. Include OEM authorizations if available, and propose SLAs with response times. The project value is ₹80,000 with a 25% variation option on quantity or duration.

What documents are required for Gujarat health tender AMC

Submit GST certificate, PAN card, experience certificates for analogous AMC work, and financial statements if requested. Include any OEM authorizations for HP and Kyocera devices and technical bid details outlining service scope, response time, and maintenance schedules.

What are the technical specifications for HP Kyocera devices AMC

The tender covers HP desktops and Kyocera multifunction printers; while explicit specs are not listed, bidders should offer comprehensive AMS with hardware-specific maintenance, consumables management, on-site support, and guaranteed uptime aligned to HP and Kyocera device categories.

When is the bid submission for the kheda health tender 2025

The data provided does not include explicit submission dates. Bidders should monitor the organization’s procurement portal and submit after confirming eligibility, technical compliance, and EMD details from the final tender document.

What are the payment terms for Gujarat AMC procurement

Payment terms are not specified in the tender data. Proposals should include standard AMC payment terms, such as monthly or quarterly invoicing with service-level guaranteed response times, and applicable tax invoices with GST details.

How to verify eligibility criteria for HP Kyocera AMC tender

Verify eligibility through demonstrated experience in HP and Kyocera device maintenance, willingness to provide OEM-based service, GST registration, and financial stability evidence. Ensure capability to handle 25% quantity/duration variation as per the clause.